Like many, I thought the prices were too good to be true but I was wrong! I tried haggling with my local Omega authorised dealers but couldn't get any more than 12% discount.
Fortunately Iconic Watches had the watch I wanted in stock and so it was available for next day delivery. However I couldn't get the time off work at such short notice. A quick email to the helpful chaps was all that was needed to reschedule it for the following day.
The watch turned up on time, complete with stamped guarantee and still had all the protective films in place.
All in all I am extremely satisfied with the service I recieved and I'm so pleased to be wearing the watch I always promised myself at at saving of over £570 on list price even after the credit card surcharge.
The communication I received by the team, whether by phone or email was always prompt, professional and courteous.
The product I have received is amazing and at a great price.
The only reason I have not given 5 stars is due to the length of time it took to receive the watch as it was not in stock and it takes time to receive from the suppliers. However as mentioned, the team kept me up to date with the status of the order.
I would recommend this company to my friends and family.
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I wanted to buy a good watch to reward one of my sons for some outstanding work but was concerned that buying on the internet could be risky. I was unable to locate a particular Omega watch on Iconic Watches website so called them on the phone.
Within one minute I had all the information I needed sent to me by e-mail enabling me to make an informed buying decision.
After due consideration, I ordered on-line and received the watch the next day.
Santa Claus was outstanding but he couldn't have done it without Iconic Watches help!
From start to finish Iconic have been fantastic. The watch arrived today and seems to be everything we hoped for.
Communication was fantastic and the price for the watch beat even tax free in the airport by £500!
Can't recommend them enough!
So, it's my 25 years with my current employer this week. Cash award and decided to buy a really nice watch to go with my motley collection of half-decent timepieces. Chose a watch (Omega Speedy Pro Moonwatch), checked the high street, checked online, compared all the various cashback sites. Then saw a link to Iconic Watches - prices seemed too good to be true, but checked a few reviews and watch forums and the feedback for IW was universally positive. Accepted the listed '7-21 days' delivery time as the price was so good and ordered Sunday night. Got a call on Monday afternoon to say the watch had arrived!! Collected in-store on Wednesday - really friendly, helpful staff; treated like someone buying a watch 10 times the price! Brand new, with all the box, papers & warranty. Sized perfectly for me and I wore my watch proudly at work all day. Cannot recommend Iconic Watches highly enough - buy with absolute confidence.
My husband has been looking for a Rolex for over 3 years. After searching constantly online we came across Iconic Watches which offered the Daytona at £2000 less than our local dealer, still unsure we decided to visit the company , a 4hr round trip. What a lovely lady Gail turned out to be. His search was finally over and now the proud owner of a Rolex . Brand new , full paperwork at a fantastic price. Cannot recommend highly enough. The price was £3000 off RRP and a full £2000 off the discounted price we were quoted in Birmingham. Genuine people!!
I was apprehensive about purchasing a Rolex online, however after reading the reviews regarding iconic watches I decided to go ahead and make my purchase. Everything regarding ordering and delivery went as described and my new Rolex Submariner was promptly delivered the next day. Very pleased with my new watch and very impressed with iconic watches commitment to good business practices. Highly recommend this company.
I approached a purchase with iconic watches with caution, as having researched the watch I wanted (a current range Tag 1887 chronograph) all retailers both online and high street were upholding the Tag list price, whereas Iconic Watches offered the watch for sale £1,000 cheaper.
I emailed the company to check the watch was genuine and brand new, and received an answer the same day, polite, concise and with no vagueness. I decided on that basis and other reviews to go ahead and order.
Regular email updates were then forthcoming over the next few days informing me that the watch was ordered fromTag etc,, culminating with a phone call to arrange delivery via FedEX. Watch arrived today, complete with full papers and manufacturer guarantee.
I am extremely happy with the service and the watch and would recommend them to friends wishing to get a great deal on a luxury watch.
I've been saving for years to buy a nice Tag watch and I finally decided to go ahead with my purchase on Wednesday and I was wearing the watch out on Friday! Excellent service, thanks to all the staff at iconic watches. I'm already saving for my next purchase from them.
I had my eye on two watches, one from IWC and another from Jaeger-LeCoultre. As a frequent traveller, I compared prices in London, the USA, Hong Kong and Dubai. The prices quoted to me by Iconic Watches were by far the lowest and certainly influenced my decision to purchase from them.
I did have certain reservations about purchasing online but found comfort in the numerous positive reviews on Trust Pilot. I also appreciated the section on the Iconic Watches' website which detailed the additional protections obtained when purchasing with a credit card.
Before I ordered, Chris said that it might take up to three weeks to source these watches. I received the IWC watch within two weeks and the Jaeger-LeCoultre watch within three weeks (as promised).
I would like to thank Chris, James and the rest of the team at Iconic Watches for their responsiveness, both before and after I had made the purchases. I would recommend Iconic Watches to anyone and would certainly purchase from them again in the future.
Just as the title says the store is good with low prices but the shipping costs are high.
The packaging of the product was good but still the side of the watch carton got a bump and was dented, don't know if it was caused in shipping or if it was there before packaging.
5 stars for for the Business case (great watch at a great price) - I was sometimes a little bit confused by unprofessional (automatically sent) mails and the customer account on the homepage - therefore I reduced one star.
I would certainly recommend (and have already) iconic watches to a friend!
James Peter Coop found this review useful
Purchased a top quality gents watch
Arrived next day
A top class watch
A top class company to deal with.
I am the third member of the saturation diving team to use Iconic watches ,say no more
James Peter Coop found this review useful
Obviously very warey at first spending a substantial amount of cash via internet. In the end it was like buying from your local watch shop,questions answered,kept informed and lovely watch delivered safely. It's just what you want from a retailer
James Peter Coop found this review useful
Got a great watch and great service but fell into the trap of using a credit card that didn't support additional security checks. Although the order went through without apparent issue Iconic couldn't ship it ( not allowed by their insurers ) until I reordered using a different card.
Chris was very helpful in sorting it out but it took the gloss off.
I am overjoyed for my Husband to be the proud owner of the Omega Moonwatch. When buying online I am cautious. However after speaking with the Staff at Iconic watches I was more than confident and happy to place my order. I cannot strees how professional and helpful the staff were, especially Elizabeth. I made a deposit by bank transfer, my order was confirmed immediately and I was kept updated every step of the way. The service was fast efficient and friendly. The watch itself is amazing I have all the necessary paperork to prove its autenticity etc. Lastly, which drew me to Iconic watches in the first instance, price! The best price on the market I very much doubt any reatiler could compete.
Purchased a very expensive watch from these guys, I was convinced they were ok as the amount of positive reviews I found online. No worries, answered all queries and product received as expected.
Looking for a submariner for my man's birthday and I was gutted I could not find a similar price to those I saw in Dubai airport, until I found Iconic. They were lovely to deal with and the watch turned up very quickly. I was wary of the on line sale for such a lot of money but here we are, one watch later, and a happy customer. There was another similar company, to remain nameless, that I also tried but every time I called the sales people were always busy and never phoned me back. I always got the receptionist, they are apparently ex colleagues of Iconic. The only thing that I could semi fault was the rolex literature turned up creased and rumpled. I had to do the authenticity check too, I rarely trust anyone, all of course was genuine.Thanks for being so easy to deal with and part me of many thousands
I wasn't sure that the service from Iconic Watches would turn out to be all that they promised on the website, but feedback from other customers was extremely positive, so I took a chance and bought a Tag Heuer from them. The price was excellent, hundreds cheaper than any high street shop, or even other dealers online. I wasn't disappointed. Their service was superb. The watch arrived the next day by courier and was perfect and wonderfully packaged and with its international guarantee, just as promised. I phoned them up to say thank you and they seemed really nice. I would recommend them unreservedly to anyone. Thanks, guys.
Very impressed the site, people and the swift transaction was first class
Bought a Brand new Rolex Deepsea Sea Dweller from James at Iconic Watches. Watch awesome service outstanding. Will buy again from these guys.
I purchased a Tag Aquaracer quartz watch to replace my 19 year old series 2000 that was stolen after 19 years. Iconic had the watch I wanted in house so after making the decision to buy it received it the next day, no hassle.
I was apprehensive about such an important an expensive online purchase. There was no need to worry. James was excellent, answering all my questions and giving me the confidence to proceed. I would recommend Iconic Watches to all my friends
Good website, great selection of watches and decent prices. Minimal interaction so far, so can't comment too much on service. My one query by email was answered promptly.
Bought a gorgeous new watch from Iconic. I couldn't find it cheaper anywhere else. It was a fantastic price. Almost too good to be true. Which actually made me suspicious, so I did my research and found many many happy customers online.
Iconic responded to queries by email very quickly which always gives a buyer confidence. The watch was already in their shop and didn't have to be ordered, so it was dispatched to me pronto and arrived the next working day.
Excellent service and as a watch collector I'll definitely look at Iconic first for my next purchase.
I have bought one rolex from Iconic Watches and have just placed an order for another timepiece, excellent service from sales team.
I read the other reviews before ordering, but I was still surprised by the professional, efficient service that the staff at Iconic Watches provided. I received regular emails on the status of my order and my queries were answered promptly. I recommend them without hesitation.
My experience with iconic watches was a little disappointed at the beginning. It took one month to receive my watch due to there supplier sending the wrong one but the lack of a phone call or a email just to say we haven't forgot about you would have went a long way. The staff were very pleasant to talk to and a big thanks to James for giving me the watch winder for the delay witch was not there fault. I got the best price in the UK for my watch. A big thanks guys.
Purchased a Breitling Colt 44 from Iconic Watches, saving a huge £500 off the high street price! Great communication until the watch arrived - Great Service, great price, great watch!
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