Great experience purchasing from Iconic Watches, watch was 27% off retail price in stock and was delivered very quickly. The links were adjusted for me as requested and I received 1st class service throughout.
excellent service spoiled by nervy wait for watch arrival otherwise 5 star. received watch and everything in order. good communication when enquiries transmitted, nothing too much trouble. perhaps parcel deliveries could be improved upon. thankyou
As others have, I had concerns about purchasing an expensive watch over the internet; the discount was large, but was this a case of “if it looks too good to be true it probably is?” However the positive feedback swayed me and I am pleased that it did. An initial enquiry, pre-order, elicited a rapid response which was indicative of the good communication which was continued post order. The watch was available ahead of the expectation set. The one minor glitch was that the watch was dispatched on the day I thought it was going to arrive; even there, the email informing me it had been dispatched arrived mid-morning, well before any concern arose at its none delivery. Overall a very positive experience, would I buy another watch from Iconic Watches? – yes I would.
I bought a Tag Heuer which cost on the high street £4,250.00 and I got it at Iconic Watches Ltd for only £2.900,00!! Their customer service was amazing and they were so quickly in replying to me. I can DEFINITELY say that Iconic are both unbelievable value and trustworthy and I would definitely recommend it to all my friends!!
First time I have used company excellent price, very informative and helpful emails knew exactly what was happening at every stage and website was easy to use. When watch arrived it was in a large box and totally protected by packaging not damaged in any way. The watch is a Christmas present and it has arrived in plenty of time - month early!
Bought a Tag Heuer watch from Iconic Watches, it was £2450 on the high street. Their price was £1775. Watch arrived exactly when they said it would be delivered and is beautiful. I would definitely buy from these guys agan.
After seeing the substantially cheaper prices offered by Iconic, I was of course dubious of making a purchase but the friendly staff over the phone reassured me and I went ahead with the purchase. After independent validation, I can safely say that Iconic are both fantastic value and trustworthy and I would definitely deal with them again.
With a big birthday coming up I wanted to make good on a promise to treat myself to a lovely watch. After some stumbling around on the internet I came across Iconic Watches with some fantastic deals.
In addition to the great prices, the service I received from Chris and Charlotte was first class and the watch has turned up, in perfect condition, in time to celebrate!!
I ordered two TAG watches and was kept fully updated throughout via e-mail, it was brilliant being able to speak directly to shop and advise wrist sizes and finalise delivery instructions. The watches were delivered on-time, boxed with spares links and receipt enclosed ........ Would fully recomend these guys
Package arrived as promised yesterday. Extremely well wrapped. Watch being worn now - thanks to bracelet being already adjusted to advised wrist size - and looking good. Already had a few admiring glances. Very happy.
The only reason for not giving five stars is that the pre-owned watch was described as "mint", even though there is a tiny dent on the outside edge of the bezel. It is not enough to make me send it back, but some might well complain that the description was not entirely accurate. Apart from that, I found the service I received to be excellent.
Aufmerksam geworden bin ich auf Ironic Watches mit Ansprechpartner in Nürnberg (Hr.Schneider) durch ein Angebot auf Chrono24.
Nach Klärung der Modalitäten und der Überweisung des Kaufbertrags auf das Konto des englischen Mutterhauses (was mich anfänglich stutzen ließ), muss ich sagen, ging alles relative schnell!
Ich erhielt am nächsten Tag (Di) eine Versandbestätigung sowie eine TNT Tracking-Nummer und am darauf folgenden Morgen (Mi) um sportliche 08:00 klingelte der Paketservice mit der heiß erwarteten Uhr.
Die Prüfung der Uhr durch einen sachkundigen Uhrenmeister in einen der Rüschenbeck Filialen viel positive aus und bildete den Abschluß eines perfekten Kaufs...
Anhand meiner Erfahrung kann ich nur sagen, jeder Zeit wieder, denn besser geht's kaum!
I found ironic watches to offer the watch that I wanted at a great price & offer a prompt & friendly service.
Even thou the watch wasn't in stock once my order placed I was collecting my watch in person in little less then two weeks of placing the order.
Whilst I was awaiting for the ordered to be processed I was kept up to date through out the whole transaction vie regular email.
Yes, theirs something a little Special about going into a plush AD & buying your watch, it's a personal event, but with the money I saved buying from ironic I was more then happy to trust them & the service they provided.
More then happy to deal with them again & will recommend to friends.
As said by a number of people I was unsure about making a high value purchase on the net but with so many good reviews on trust pilot and the choice of using a card for security and then getting the 2% credit charge back with a bank transfer when your happy with your purchase I decided to go for it and ordered my first omega .It came next working day delivery and as described unworn with important warranty card stamped by an authorised dealer and all boxes etc , I will go to iconic watches next time I'm in the market for my next watch and would recomend to friends.
I emailed via the web site and within a hour James got in touch I bought my husband a watch omega seamaster iconic we're the cheapest and we got the best service I've ever had family friendly service with great aftercare offered, puts your mind at ease superb thanks very much
At first the price seemed too good to be true, the price quoted on my selected watch was nearly £1000.00 cheaper than I could find elsewhere. This led to a few concerns but these were unfounded as I collected my new Tag watch on Friday and it was all above order with official paperwork etc.
My only point would be that if the watch is not in stock they will order it for you but do allow good time as mine took 30 days to arrive.
I have been watching the prices of Tag watches for some time and eventually paid less for my watch from Iconic Watches than the offshore companies and more than 15% less than their nearest high street rivals.
Dealing direct with a high street jeweller gave me a lot more confidence when parting with this amount of cash.
All staff were pleasure to deal with and they adjusted my strap FOC.
I was very pleased with the excellent service I received from Iconic watches, there was always someone available to answer any queries I had. After searching around for a watch I found Iconic watches to offer the best discount on a brand new watch, I enquired on the Wednesday and received the order on the Friday, I am very pleased with my purchase.
Never posted a review but knew I wanted to write about my expirence as Im sure there are many of you like me in a market for a prestige watch at a good price then look no further.
I spent months looking for a specific Tag Heuer Carrera watch.
Came accross iconic watches online and felt a
bit sceptical, 30% savings next delivery and any watch sourced.
Noticed the company were the internet off shoot of ancient and modern a company based in blackburn with a physical shop.
I travelled 40 miles to visit the shop as the watch I wanted was in stock although an appointment is necessary.
Met lauren on the desk who showed me the watch around 30% off list price. I had a carrera as a px and was given a good price by a chap
Great service and massive savings.
Knowing the company now I would buy direct off the website with no hesitation whatsover.
This is my second order now from Iconic. They are so helpful and I got the product on the day I wanted both times. Really I would not hesitate to recommend and have done so on a number of occasions. Don't be put off by the distance or low prices, they are fab.
Rarely have I experienced a despatch speed quite like it. It can only be measured in minutes.
The watch seems to be perfect and arrived with all its very annoying wear seals all over it. :-)
This was an "in stock" piece and the guarantee card was stamped from six weeks ago, although I have no doubt that when the 2yrs expires, Iconic will cover the lost six weeks. In fact, with the speed of response from Chris, I am confident that any matters( I am sure there won't be any) will get resolved with the absolute minimum of fuss or delay.
Before concluding, I have to mention Dave, Iconic's photographer. Dave was superb in the level of service he provided and was absolutely instrumental in helping us make up our mind. A very helpful chap and a very decent photographer.
Thank you gentlemen!
I chose this site because it was the best price I could find by about £50 (on a £880 RRP watch - Longines, got it for £690), and not only were they the cheapest but they were so helpful, replied straight away to all my requests and also were genuine in doing so- very personal service. Can't wait to open my Christmas present! It was posted within 24 hours of the order. No problems at all!
This is my second purchase through Iconic Watches and I wouldn't go anywhere else now. Customer service is excellent be it by phone or e-mail, always very quick to respond and very knowledgeable.
I bought my new omega from iconic watches and am very happy with both the watch and service. I was kept up to date at every step and my watch was delivered well within the time frame given. I wouldn't hesitate to use them again.
Did exactly what we could have wanted and even offered pre 9am or pre 10 am delivery slots
I bought an Omega from Iconic Watches. Their communication was first rate and they under promised and over delivered when it came to waiting times for the watch delivery. The staff at the store were very helpful and sized the watch bracelet without making any marks or scratches on the fiddly little screws. I'll be using them again when I buy my next watch.
Ordered the watch on the Monday evening, received confirmation email and follow up to arrange delivery and size on Tuesday morning
Watch delivered on Wednesday morning
I ordered 2 Longines watches for birthday presents and was a bit nervous as I had never heard of the company before. Two gorgeous watches arrived in time for the birthdays and are every bit as good as I was expecting. If I need any more watches I know where I can get great service and great value.
Tag watch was despatched very quickly & as described. Happy to say I had shopped around & got a great discount with Iconic Watches. I like the fact they are an established company & still have a shop on the UK High Street . I would definitely buy from them again & have no hesitation in highly recommending them to others - Annette
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