Once they take up the case it is as good as you got the Visa
My case is not that straight forward as I have worked in offshore for a while during 5 years period.
I got my ILR on 14/11/2013 and Henry has worked on my case, once I signed the consent form I didn't had to bother about the application other than collecting required documents.
He came to the home office with me and answered all my queries promptly, i would recommend them to all I know
Thanks Henry and Imperial Visas, keep up the good work, you gusy rock