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Fast delivery, friendly voice at other end of the line that could not do enough to help me. Will definatley be using again.
I had some trouble with my credit card on line so rang the company the next day and had a nice chat with the guy there (sorry, can't remember his name right at this point) to fix it.
Friendly guy who actually speaks to you like you're a person and not just trying to get you off the phone so he can take the next call. Ordered my stuff and it arrived exactly on time (and well packaged). The delivery guy was friendly too so all in all a good experience. I would definitely recommend them.
Questions of postage to NI answered quickly and item dispatched immediately. Nick was really helpful. Now waiitng for installation and my happiness will be complete.
Called for advice - very friendly & helpful response. Ordered a part online which arrived within 2 days.
quick, efficient + helpful service, will definitely use again
This was the first time I had used independent4life which I found by accident on an internet trawl for a sealant suitable for use on natural stone. I was surprised that they were offering a high quality product at a very reasonable price that included the postage and packing costs. The product arrived within 2 days by recorded delivery and was well packed. The product performed perfectly and I am very happy.
The only problem I had was that at the end of the payment process it came back to the same screen rather than going to a "Transaction complete" screen and so I was uncertain as to whether the process had completed. I didn't want to press the button again in case I ordered twice and so Ihad to wait until the confirmation email to ensure that everything had gone through.
Thank you for your comments. We have amended the site to include a Transaction Complete / Order Summary page.
Fantastic service, incredible knowledge and a very nice guy!
It was really easy to order online, I received email notices to let me know how the transaction was progressing and delivery was quick. Easy transaction and will use again
Helpful telephone support, ordered online and delivered in 2 days. Great service. Well done.
When I enquired you responded within 10 minutes, very helpful and knowledgeable.
I made my purchase and delivery was made day. Great service!! I will be using you again.
Even though I had a problem with Paypal during the order process, when I rang this Company the following day, the order had already begun to be processed.
I was told it would be delivered from another Organisation and would be about 10 days. Lo and behold 2 days later I had the Wheelchair Ramp delivered...Unbelievable service and so pleasant to deal with over the phone.
I will be saving this Company for any future purchases for my disabled mother. I wish I had found them sooner.
Excellent service - and item arrived the next day couldn't have asked for any better.
independent4life were so helpful and, refreshingly, knowledgeable about their stock. They went out of their way to help us and once we had made the decision on what to buy, were quick to fulfil the order. I would highly recommend them.
Excellant service they really know there stuff, easy to talk to, and all delivered as requested
I sent an enquiry about some RADAR disabled keys and they got back to me within the hour. I ordered a few keys online and they were delivered before the weekend. Fast response, very happy.
Ordered a shower gully online, came within a couple of days. No problems along the way. Thanks.
My purchase on-line was easy, the price was the lowest I could find and the goods were delivered next day.
Thoroughly recommended.
Great service, fast delivery, quality products too!
Good customer service and good site.
Easy to go though and pick up the product I wanted quickly and got the items rather fast
My elderly relative was very concerned that she would have to leave her home as she became less mobile. She found it difficult to move around her house and undertake necessary tasks. The stress of thinking she would have to move to sheltered accommodation made her feel worse.
One phone call to independent4life changed all of that. The extensive range of services they offered from home consultations with qualified occupational therapists to the specification and installation of specialist products enable my relative to remain in her home, the fact the company is registered with ‘Buy with confidence’ and is RICS registered gave absolute piece of mind.
The process was so quick and easy – I wish everyone in a similar position knew about the company.
Thank you
I bought a portable ramp for my shop to help my wheelchair bound customers entering and exiting. The ramp turned up on time with free delivery which was excellent.
I need help with selecting some specalised kitchen and bathroom equipment for an elderly relative.
After looking at the website, I found what I thought I needed, gave them a call, and they suggested some add-ons as well that made sense that I wouldn't have thought of.
Ordered online, kept up to date on delivery
Can't fault them, all very easy
Ordered a sink tap and they turned up promptly, good service throughout, couldn't fault.