Insurance2go.co.uk reviews

Insurance2go.co.uk reviews

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About

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Review by confirmed purchaser

the most pain free online experience ever first class

couldn't recommend this company high enough.if only all insurance companys were like this.
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Review by confirmed purchaser

Easy... Simple... Competitive Prices and No Fuss

Extremely asy to insire my phone, was a quick and easy simple process which involved little form filling and concentrated on the important bits easily and no hassle at all to use this website.
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Review by confirmed purchaser

Easy Peasy!

Was looking for insurance for my phone as I was daft enough not to take it out when I got it. The whole process was easy and quick.
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Review by confirmed purchaser

one of the best insurance for mobile phones

easy and cheap mobile phone insurance with top cover.
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Review by confirmed purchaser

Lowest premium I've seen so far!

I'm always reluctant when buying insurance for things, so I decided to look on the Money Saving Expert website for any ideas. There was a link to the site making it easy to access. My phone was covered within 5 minutes and for half the price of what the network providers were charging. Extremely pleased with the service, would definately recommend :-)
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Review by confirmed purchaser

Quick, simple, understandable and competitive - says it all really

Did an internet search for mobile phone insurance from some recommended options, insurance2go seemed the most straightforward and was competitive, so very easy to go with them.
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Not good if you need to make a claim!

Waited 3months for the claim to be processed.
Sent my phone away (additional cost to the excess) and waited.
Phoned to find out what was happening and was told my phone was waiting for parts to be fixed. Have just received a phone back but it is not my phone but a new one, and it's not like for like.
I have now been told that had they waited for my phone to be fixed I would have been receiving it around now as well, but they chose to cancel the fixing of the phone without even contacting me!
From my experience I would suggest you find another company to insure your phone with!
Insurance2go.co.uk

Reply from Insurance2go.co.uk

Hello,

I'm sorry you are unhappy with your claim experience.

If you email customerrelations@citymain.com they will look at your complaint in detail and get back to you.

Kind regards,

Gary
Insurance2go
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Review by confirmed purchaser

Good value with an easy to use website!

Good cover at a reasonable rate, easy to use website with full explanation of what is covered by the policy.
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Very good insurance but hastle of a claim

I have been with insurance2 go for a couple of months now so far so good a couple of weeks back i cracked my phone screen and put in for a claim paid the 50 pound access charge which was expected and waiting for further introctions i then get a call from the company saying that i have to send in the phone myself via royal mail special delivery which cost me a EXTRA 7 POUND on top of the 50 pound access i already hat to pay and on top of that i hat to buy protective envelopes to make sure the phone did not get any further damage which cost me a pound so all on all i hat to pay 58 pound to send my phone off to be repaired i am not trying to bash the site because you get your moneys worth its covers everything and its cheap and easy but i do not think we should have to pay for are phones to me sent off that is what the 50 charge should be for sometimes not everyone has the extra money for stuff like that take it in to account
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Review by confirmed purchaser

outstanding

Very quick service.easy to understand in terms that is not long drawn out . Got me mother to use the service too.
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Long claims process but they deliver

The claims process relies on sending forms by post which is outdated and slows down the whole process. However ignoring that the process was painless and they honoured my accidental damage claim. When you bare in mind the price insurance 2 go leaves little to be desired.
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Review by confirmed purchaser

so far so good!

I think that for the price and fully comprehensive cover this was the best insurance to choose. As it stands I am very pleased with my decision and hope I remain happy with my choice :)
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Review by confirmed purchaser

best for phone inurance

Would like to recommend a phone insurance site for you insurance2go.co.uk site easy to use now jargon tells you on screen what you get 3No cover thanks a lot would you for someone else in the house hold.
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Review by confirmed purchaser

Good product at a fair price.

I was very impressed with the level of cover for such a low price.I will recommend to my friends.
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Review by confirmed purchaser

Cheapest I could find

I have been insured with this company for over 2 years and luckily never had to make a claim...,easy to get setup very simple online form my only grumble is the price I was paying for my old mobile compared to my new one which is a much more expensive phone was more expensive cant understand that one.
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Review by confirmed purchaser

Easy peasy

Easy to sign up to, no problems at all.
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Review by confirmed purchaser

Excellent cover at a competitive price

I was offered insurance at Phones4U for £5,99pcm which excluded loss and theft. Insurance2Go was the same price, did include theft and loss and was a lower excess.

#nobrainer
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Review by confirmed purchaser

Excellent value low cost insurance

Found what I was looking for at half the price I had been quoted elsewhere
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Review by confirmed purchaser

Not claimed, but simple sign up & cover process

I have only just signed up with Insurance2Go, so I have no experience of making a claim, just the signing up process. This was smooth & easy to achieve, and everything proceeded in a timely & automated fashion.
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Review by confirmed purchaser

Very good - good price and quick and easy to set up.

Very good price - half the price of my phone company. Accessible website and very quick to set up. I can see why it's rated as one of the best on the Martin Lewis website (money comparison) very happy with everything, even though I have not had to make a claim, I like to have it their for my iPhone 5s for piece of mind. 😃

You can trust Insurance2go because...

We are authorised and regulated by the Financial Conduct Authority

Our customers are fully covered by the Financial Services Compensation Scheme

We have been providing insurance since 2005

We are a UK company with no overseas call centres

We connect to an encrypted and secure website

About this company

Visit Insurance2go.co.uk

Contact information

Call us on: 0333 999 7905
We live here: 1st Floor, Enterprise House, Isambard Brunel Road
PO1 2RX Portsmouth
United Kingdom

Category

Insurance2go.co.uk is ranked 38 out of 80 in the category

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