easy to use website, great live chat facility, excellent price compared to other quotes, writing anything more would be a waste of words
I went online first and filled in my details. I wanted annual cover which included a Cruise. The interface is easy and simple to complete, however, I had to call the customer service team to understand the detail of the Cruise Cover. The person I spoke to was very efficient and answered my questions clearly. Also I noticed that the phone didnt ring more than 3 times before they picked up. Thats really good as Im used to holding on these days! All in all Website is good Customer Service good and the price was very reasonable. £59 for annual silver cover incl Cruise Cover!
I agree with other comments on this site that booking insurance with Insure & Go is quick and efficient and the operatives pleasant to deal with however this completely changes when you have to make a claim. I would warn those thinking of taking insurance with Insure and Go to think very carefully before buying with them as it is easy to get insurance but try making a claim and I think you may find they have every angle covered to refuse your claim! Please read our experience.
Both my wife and I have repeat Annual travel insurance with Insure and Go. We booked a holiday to Tunisia this year on the 8th June 2013 leaving on the 12th Sept 2013 and returning 26th Sept 2013.
However following a routine PSA and subsequent biopsy I was diagnosed with Prostate cancer on 12 July 2013. I contacted Insure and Go to inform them of the situation and to advise that I was now on a waiting list for surgery. The person I spoke with was very sympathetic and sent me claim forms in the event that , if the date for surgery clashed with holiday dates, I may have to cancel. She also advised me in the event of cancelling I would need a Doctors certificate. My wife also sought advice from Insure and Go and was informed that her insurance covered a spouse and she was emailed claim form Insure and Go was fully aware of our situation beginning of August.
I attended a consultant appointment on 11th September, the day before we were due to fly, during which the consultant checked the waiting times and surgery dates. He then informed me that I was booked for surgery on 24th September, two days before we were due back home.
On the 11th Sept, the day before departure we had no alternative but to cancel our holiday. We immediately informed our travel operator who sent our cancellation invoice and advised that we contact our insurers to claim our travel cost. We contacted Insure and Go again and updated them with the situation and were told to submit our claim together with a Doctors certificate. We promptly sent all the information booking confirmations, costs and doctors certificate to support our completed claim. On 11th November we were informed in writing that both our claims have declined and we will receive no compensation from Insure & Go.
We are now appealing against their decision - wish us luck I think we'll need it!!
good and quick with no stress ... just the way it should be .........
Angela knew my requirements and provided excellent advice over the phone. InsureandGo were not the cheapest for the Travel Insurance cover I needed and it took me having to get two further quotes for them to reduce by 25%. It's a pity they weren't up front with the reduced premium from the outset. Nevertheless I got the product I needed for the premium I was prepared to pay in the end.
I highly recommend you use Insure and Go. They offer quick, easy, affordable Travel Insurance online. On my limited budget, I find them the one I always use. This is our 5th time on a long haul flight, and it gives us peace of mind that if anything should go wrong, Insure and go are just a phone call away.
Needed Travel Insurance cover for a trip to Germany. I found InsureandGo on the internet and compared their prices to other companies offering the same service. They beat their rivals hands down so I decided to use their services. My internet was down on my PC so I used my iPhone and got a confirmation text with my insurance reference number and copies of my documents on my email service on my phone.
Brilliant service and I will definitely use this company again.
if you wont travel insurance go to insureand go we do thay are very reasonable try them out see what you think
Company was knowledgeable, understanding and made my choice relatively easy particularly as I am now of the more elderly generation that still wants to travel with as little hassle as possible but appreciates that age must be considered as a greater risk factor. However we are all living longer healthier lives with lots of interest which includes travel and so will be influenced by those companies that recognise this and this company from first contact falls into this category.
After trawling through comparison sites which were doing my head in, I tried Insureandgo on line but had a few difficulties with the selections for the medical screening. I used their 'chat on line' facility first and a lovely girl called Amy was able to help me. She gave me a number to phone as I needed to tailor the policy to my specific needs. I phoned and got through right away, which was great as I hate being put on hold. The girl listened to my problem and was able to sort me out quickly and very efficiently. Everything I asked her about she was able to answer and the best thing of all is that I wasn't charged an arm and a leg like some other companies tried to do.
I have already recommended them to a friend and will definitely be using them again for my next holiday.
I have used these guys for years - i think their prices for the cover they provide is excellent. The website is clear and easy to use - and when i have called (changing holiday times etc) they have been lovely and helpful.
We have also claimed from them when all our stuff got stolen on holiday. So nice and didn't make it too difficult. Still had to prove things, didn't feel that they were looking to get out of their obligations.
There are cheaper companies out there - but not many, and I don't think the value is as good.
seriously, your web site was easy to understand and use, it was easy to complete all the questions and my purchase was completed and confirm within seconds, why don't you take over BT, the energy providers and whats that other comany called, lets see 'direct line' what a load of waste of space they are, we have changed to yourselves as a whole family now
well done Insureandgo - we left our previous promlems behind and went 'insureandgo' over to you !!
After much searching and beginning to despair as to whether I would ever find the cover I needed for such a short period of time I found insurandgo. What a blessing! They were able to offer me exactly what I wanted, at a reasonable cost and were quick to respond. Definitely a company I would recommend and use again and again.
We were on holiday in Turkey (Belek) (May 2013) and my 6 year old son was admitted to hospital for an operation. the paper work was done by a hospital staff member and everything was carried out immediately by insure and go. We had no insurance worries whatsoever. Their service was first class and we have taken out our policy again for next year.
I have used Insureandgo many times now and find them competitive on price, and easy to deal with.
IAlways use and recommend this company because there web site is so straight forward and easy to use . And great for instant cover. Although never had to claim yet I hope there service is as good then
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