Used IntKeys a number of times and have always had really friendly service from them and great prices. A couple of times there has been a delay in the key dispatch but nothing that can't be fixed by contacting them! They are usually very quick and friendly to respond.
Bought Call of Duty:Ghosts for pc...Had a couple minor issues.
In the end I was given a 10% refund and a free key for snother game for the very minor inconvience.
All in all im satisfied with my purchase and would most likely buy from them again.
Bought SimCity 2013 for a good price, but the promised max 24 delivery time was a lie.
Took almost a week before I got the key. Although, when I got it, it worked perfectly.
The support is kinda so-so. The Skype support only replied half of the time, and usually stopped replying after a while.
After all, they were the cheapest around.
Don't regret my purchase.
Hi people! I would like to warn you about this company!!!!!!!!!!
Im a first buyer at this site - and i got a very bad experince with them!!!!!!!!!!!!
I bought a BF4 key, the 11th of november. They are saying on their website, that their average delivery time on this game, is 3 hours. So as eager as i was, i wrote to their support winthin 10 minutes of my buy. I asked the supporter, how long it would take them to deliver it to me. They said that i had to wait until the day after, the 12th of november, because they were having some difficulties with their delivering system. The next day, 12th of november i checked my email and the key was there. I was happy! Finally i could game, or not - i discovered.
The key was already been used by another acoount!!!! I instantly wrote to their support, with screenshot, order number and such. I was told i had to wait until the next day, 13th of november to get an answer, because a manager had to check the problem. I said allright, and waited to next day, which was yesterday. I checked my email yesterday, cause i hoped for an answer. But i didn't get an answer from them, so i wrote to them at their homepage, on facebook, and tried calling them serveral times on skype, eventhough they wasn't online. So i waited until today, and haven't heard form them yet. Checked my email, facebook, and skype and so forth. It says on their homepage, that their support is online at skype, but they aren't. So i really hope that i will hear from them soon.
So be carefull around this site, this episode is really looking like a scam to me. So i wouldn't recommend this site to anybody else.
26th of november: still haven't heard from them about any new key. So be carefull around them people!
designed11 found this review useful
I bought several games with no problem.
Now I payed for COD Ghosts and he advertised to mail the key "Within 3 hours garantueed!" .
2 weeks later now and still nothing and no response to anything (skype, mail, facebook).
I have been ripped.
NB. Unbelievable this company (just 1 guy, I think) claims I have no proof of purchase. I have send trustpilot the proof, which is now also proof of his lying.
I am also willing to give trustpilot my password to intkeys (nothing they can do with it that is harmful), and they will have hard evidence.
They will see this guy from Intkeys has "send" me the key, but he didn't.
I asked to resend it, but well, he does not respond to anything.
I suspect he does this ,because I reacted pretty angry that his site kept saying "key withing 3 hours guaranteed" , while nobody received a key within several days.
Now he thinks he needs to "punish" me by keeping my my 40 euro, without sending a key.
phillip found this review useful
Very good price compared with other sites, and very good personal service. Although would like to have gotten code a little sooner, but bf4 is a big release so i understand the delay. i would recommend this site if you want to save a little money on game purchasing.
its my second time i buy in intkeys, they are very fast and helpful when i had a question or for a game question .
they send the game right away !
good experience for buying online.
so like i told u all
do it nice not twice ;)
i will buy there my next pc game for sure !
Been buying games from this site for about 2 years now. No complaints at all. Perfect client attention.
Some time ago I decided to upgrade my Starcraft version to HotS, and I thought that I might take a look at the cheaper alternatives to buying it directly from Blizzard. Unfortunately I didn't read any reviews of INTKEYS when i decided to make the purchase - I was kind of winging it.
The advertised 3 hours are long past, as are the 24 hours - it's been 5 days and still not a sign of the CD Key, and no responses to my mails inquiring about the status of the order. As many other reviews will state - this site has literally NO SUPPORT. The website client used for contacting isn't giving answers, the mails directly to support have never been answered, and the Skype "livestream" as one would expect, is always OFFLINE despite stating the opposite. I have lost hopes of getting the CD Key from some russian scam site, let alone the 10% discount.
I have already contacted my bank regarding fraud and they are seeing how they can help me. This is by far the worst experience I have had with online purchases and I highly recommend anyone thinking about online CD Keys to PURCHASE ELSEWHERE.
STAY AWAY AT ALL COSTS. THIS SITE IS A SCAM.
P.S. Don't bother flagging this as a fake interview, INTKEYS. I have plenty of e-mails and bank transfer history to back this up and republish.
EDIT: Received my CD Key on September 2nd - that's more than 2 weeks more than expected. Still no answers to any e-mails and probably no discount of 10% due to delay.
Bought a key, received an invalid key. After contacting support it took 5 days to get the first answer and the answer was not helpful at all, 3 days later I got another answer that said they forwarded me to the order manager. 10 days later still no answer from the order manager. Filed a paypal dispute, paypal sided with intkeys so the money is lost and I'll never receive the cd-key.
Gints Apinis found this review useful
Good company altogether just needs major improvement in the customer service area. I enjoyed the prices but the key took almost 2-3 days to arrive. When a 24 hour guarantee is made I expect it to be followed through with.
Hoping to get my 10% back.
I would recommend Intkeys to people who have patience.
They have good prices, support is a little bit slow, but by no means abysmal. Have purchased from them multiple times and receive the key usually the same day, if not then next day for sure.
Overall they are a good company and i will do business with them again.
Prices aren't all that better than other sites, their 'fast' delivery is laughable, and good luck getting them to reply to any kind of communication.
This has happened to both of my orders spaced over a year apart, ignore this company like the plague.
Support non existent, key still not received. Luckily I paid with Paypal so I can start a dispute to get my money back.
Avoid this company at all costs, there are plenty of stores out there that are trustworthy.
Gints Apinis found this review useful
Well here how to goes, it seems they are cheaper than every online store, BUT NOT THAT MUCH, its just 1-2$ price difference. believe me those 2$ dont worth the hassle and the wait while no response from anyone by these assholes.
Here how it went, i bought BF3 Limited edition on 19th of april, they say it will take max 24h, after 24h still nothing, i contacted support and sent them my order NO. asking for my key. NO RESPONSE, tried to call them on skype, no response, tried their FB pgae, no response.
so i've waited till 30h, and guess what, an email updating my order to ID verification needed, I'VE ALREADY VERIFIED MY ID AND UPLOADED MY ID PHOTO WHEN I CREATED MY ACCOUNT, anyway, i reuploaded the scanned ID again, after 2 hours the order became again processing and it has been around 3 days till now and never got my key.
eventually i know i will get my key, but very bad service, go to onlinekeystore, CJS-Keys, gamerkeys.net, CdKeysHere, better support, instant delivery, higher in price by 2-3$.
UPDATE: after spaming them with emails and FB messages, they replied on FB after 3 days saying this game is out of stock and having problems to get it although their website states that there are more than 200+ in stock, i kept spamming their support and FB page asking for refund and ofcourse no replies. anyway, i got my key after 5 days and they said i will get 10% refund due to delay, never got it. i'm not happy because they are dishonest unlike other online stores, if they had proper support and replied to me and been honest about it and offered a refund, i would greatly appreciate it. And to make things worse, they reported this review to trust pilot as fake, how pathetic, LOL. so i sent all necessary proofs to trustpilot and they republished my review.
I'm not sure how ppl would give them 5 stars, maybe because if the game was new and they have plenty of stock, they will deliver, but when the game becomes out of stock, you will live the nightmare for those who gave it bad review.
This service is great if you don't mind waiting a couple extra hours, there was no answer on Skype, nor Facebook, still got the game 24 hours after I ordered it, and the prices are lower compared to steam or amazon, so I'll be buying more games from this site.
Been waiting for a Crysis 3 Hunter Edition for 2 months and still have not received the key. Ordered it half a year ago. Contacted them via their site form, via their admin mail account. Even send my picture with my ID without them requesting for it. Not a word. Losing confidence that I am ever going to see or hear something positive about it. So still waiting...
Later: contacted them via their e-mail adres reported in my PayPal acount. Got a support-system ticket! Got a response! So this is the way to go... Got 110% of my purchase back in with a coupon code. Ordered Battlefield 4 with it. I hope they have setup a watertight system that won't forget pre-order buyers. Still giving them a chance to prove them.
I live around the world which makes any digital distribution a bitch. My first experience with intkeys was great. Got my keys incredibly quick and product activated perfectly. If you are Australian, this is way to save!
Keys work, delivery is VEEERRRRYYYY SLOOOOOWWWWW, cheap prices.. anyways, if your willing to wait 4-5 days to get a working key taken by camera on a piece of cardboard, then this is the site for you. if u want to spend three times more, go buy somewhere else. nuff said
I've bought about 3 games from these guys so far.
Saints Row: The Third - Arrived about 35 hours later.
I got this game a couple of years back and they've improved their times since then.
Call of Duty: Modern Warfare 3 (Russian Version) -Arrived 5 hours later.
The russian versions require a VPN to be activated in Australia. It was only 17 bucks and they had full tutorials on how to activate it anywhere. They also offered a free service to activate it for me.
This game is brand spanking new and it arrived 5 minutes after I bought it.
All of the keys worked and saved me a lot of money. intkeys is a pretty personal company in my experience and they really do their best to provide good customer service. It's totally legitimate and I really recommend buying off these guys.
They sent me a used Key and I still did not respond anything. I see them online on skype but not yet say anything about it. I have sent the pictures to the activation shows that I'm not wrong. I have made available to chat with EA showing that the attendant says that the same key is already in use for a long time. Even with all that they do not respond at all!
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