Totally amazed with the speed and efficiency of the service - Totally recommended.
My iphone 4s had a cracked screen so I decided to get replaced with iPhone Surgery for £45 + £20 courier service. The website looks very nice and slick. It's a shame that there was no facility to book a time slot with the courier but that appears to be more to do with UPS than IPhone Surgery.
Chris seems like a very professional conscientious businessman who has carved out a sought after niche for himself. Good luck to you.
Eric Titsworth found this review useful
The whole experience was very straightforward from beginning to end. The website is clear and has all the information you need for a trouble free service. The repair was done quickly and the phone returned to me in record time. Very, very good, and highly recommended.
Found site and paid on Sunday. Posted on Monday morning at 11.30. Back with me by 9.00 on Wednesday (without paying for fast return). Informed by e-mail at every step of the process. Superb service. Highly recommended.
I looked at several online and in store repair services for my iPhone and found iPhone Surgery reasonably priced amongst its competitors. I spoke to one of their sales team online and booked the phone in. Turn around time was great, with an email to let me know that it had been received and when dispatched. Am happy with the service although I do think they could have cleaned up my phone a little bit and removed plastic covering part of the new socket adapter. Would recommend
Does exactly what it says, couldn't be similar or easier. And very, very pleased with the price...considering how much some other repair service were charging, with no guarantee.
If I am stupid enough to drop it in the bath again, I'll be sending it back to iPhone surgery again.
My iPad was turned around the next day after I sent to them with a cracked screen. The item was returned with the amended address I emailed to them on the day of shipping . A real satisfying experience and gladly recommend.
Used iphone surgery to get my ipad sorted & was completely satisfied with the job they done.......now got a company phone repaired & am please report that i'm still very happy with the service. Very quick & hassle free & great communication when needed.
After trying to get my mobile fixed with a different company (iphonespecialist) and being told my phone was fine after sending it back twice... I was left with the wonders of what to do and whether I would trust another company to try and fix my phone and feel like I was not wasting my money. I rang and spoke with the guys and explained my situation. They suggested what it might be over the phone but also said if the phone was irrepairable they would also let me know. I brought my phone into them and showed them the problem and within two hours it was fixed and working as new once more. Before leaving they showed me it worked to confirm they had done the work. There was no hassle and no fuss and after spending 3 weeks without it working it was quite a relief to have the phone fixing game finally over.
I would thoroughly recommend iphonesurgery, good prices, good customer service and they do what they say.
I am not easy to please but the service I received was excellent from start to finish. I was emailed every step of the way (confirmation, receipt of item, item repaired, item despatched, item delivered) and the phone now looks and works like new.
Will shortly be sending a second item for repair i was so pleased.
I have never had a repair and always thought it would be a complete hassle and expensive so I put it off for months. I wish I had sent it to iPhone surgery sooner as it was really quick and cost much less than I had feared. I had the glass repaired and also my phone over time was failing to charge until it wouldn't charge at all due to a faulty charging port, they fixed all that and I was only without it for 48 hours.
When I smashed my iPhone screen I was devastated, not least because I don't have £700 to buy a new one. My husband looked on-line for a repair kit but I said I wasn't going to tackle it myself. So I found iPhone Surgery.
Their service is second to none. Top communications throughout (thanks Chris Zammett) and my iPhone was repaired beautifully and back with me within four days. This slight delay was due to a mistake by Royal Mail and in no way the fault of iPhone Surgery. I have already recommended them to the lady who works in the local shop who smashed her iPhone yesterday. Hopefully I won't have to use them again but if I have another episode of butterfingers I'll be back in touch with them like a shot. Thank you!
I dropped off my iphone at Banbury and they posted it back to me on a next day service so was only without phone for one day - great service
The screen on my iPad was cracked and it was repaired on the same day that I dropped it off. Very pleased with how quickly the service was done and the repairs are of a high standard. Would recommend this to anyone.
Fast and efficient but like many Mobile service providers lacked a bit in customer care.
After deciding to go up the mountain on the day that we had severe gales here in Wales, I managed to get my phone wet - even though it was in my jacket. That day I had a feeling to leave the mobile at home!
Anyway, got back to find that it didn't switch on and knew the phone should be dried out etc. but also didn't have the necessary kit to take apart to help with the drying process...and hadn't backed up files. Subsequently I then bought i-revive to try and fix it for myself but shouldn't have bothered. Anyone who knows of this product knows it is literally just alcohol with a free toothbrush! So, having realised that my handy work had worked up to a point, there was something else amiss.
So I Googled something like phone repair and these guys came up. I thought the phone couldn't be salvaged to be honest. But, I paid the £19.99 for water damage and then later, after they emailed me, £29.99 for the battery (which turned out was the problem). I paid extra for postage but it was worth it obviously and I knew that from all the reviews I had seen prior to sending the phone off.
Would recommend them to anyone who has got their phone wet and doesn't know where to take it!!!! And remember don't panic, don't switch it on and call these guys straight away..hasta pronto lol
I have used this service on three occasions. The service is first class and hassle free and no more expensive than high street and even the excess for insurance claims. Would certainly recommend to friends and family.
I ordered a screen repair on my IPhone 4S on the 29th of August. The phone was returned to me about a week later but the screen wasn't fitted flush and the camera wasn't working. I contacted IPhone surgery and was told to return the phone and they would sort the problems that they created,remember the phone was working perfectly before, it only had a cracked screen.
I waited for about a fortnight after I sent the phone back before contacting them and was told it was a very "complex" problem...so I waited another fortnight and contacted them again to be told they couldn't fix it so would send a replacement phone ASAP .
The phone has arrived today, 27/11/13. I am happy with the end result, it's just a shame it took three months.
Sadly had another accident, this time my phone.
Chris was once again outstanding.
After excellent correspondence, he had the phone fixed and delivered back in time for my holiday.
All at a price which was considerably cheaper than other quotes.
Well done guys.
If you ever need your iphone sorted, come to IPhone Surgery they have been brilliant. I emailed first to get an idea about them. Luckily my sister in law works in offices next door, so I asked her if they were real.....sorry...but you just don't know these days. They are and the phone is back, nothing lost at all. Thanks so much. Now unfortunately I got a Ipod touch to get fixed!!!
The cost of the repair of my iPad 2 screen was the most competitive I found (and less than my insurance excess). The service was excellent and when the first replacement screen had a small black mark on it they repaired within three days (including postage time) with absolutely no quibbles or comments. I have already given friends and colleagues their details in case they ever need them!
My 3 year old iphone 4 was playing up - the Home button was only responding intermittently or it needed to be pressed very hard to get it to work. I had considered trying to fix it myself as I'd found a few Youtube videos showing how to do it. But the prospect to mess it up and end up with a totally kaput phone made me think twice about a DIY job. So I Googled IPhone repairers and IPhone Surgery came up. I liked the look of the website and the layout and choice menus were simple to follow. The price of a repair for the home button was in the same ball park as other companies and the reviews from customers were very positive. I have to agree they surpassed my expectations. They emailed when the phone was received, emailed when it was dispatched and it arrived back home having been away from me for 4 days including Sat/Sun safe and sound and in full working order. So a BIG thumbs up for Iphone Surgery :-)
Bought an ipad from the website. Heard nothing for a week, although debited my account £360 on the day of order.Rang London office, to be told that they had no stock left, however ipad is still being advertised for sale. Was told it was system problem. Got the impression they were not that interested. Really poor from start to when I asked for a refund.
Front of iPad 2 plus bezel completely smashed. Through PimpMyiPad service it is now as good as new. I sent it for repair Monday 21st October and received the new shiny tablet today Thursday 24th October. Thank you all very much.
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