Phone order was very straightforward
The person I dealt with set up the account very efficiently and was courteous throughout
Although not used yet the gate furniture seems very sturdy and good quality.
Only one aspect was disappointing. The additional bolts and screws supplied for fitting were just placed loose in the bags. During transit the sharp ends had caused a few scratches on the black paintwork. This could easily have been avoided with a little forethought.
I'd never used ironmongery before, but needed 18 pairs of door hinges for my property, when I compared prices, ironmongery.,com beat them all. The delivery took place as promised, no hanging around waiting for them, the quality of the fittings are superb & I would recommend this company to anyone.
Response was good when I asked for a modification to delivery address. Very surprised that the box was left by the school gate. Luckily nobody stole it.
I was looking for a brass lacquer and after comparing other sites found yours to be the most competitive on price. I therefore ordered two units. They duly arrived promptly and beautifully packed as promised.
Great service, keep it up, Brian Stewart, Aberdeen
Ordered online at the same time as goods form other companies. The order was received swiftly, but one of the items was broken. I rang them up (3 rings at most before it was answered) and was told by a very chirpy voice, that they were sorry and a FOC replacement would be sent immediately. It was, and in fact, arrived before the orders from the other companies had !
I'd use them again and recommend them to anyone
I wanted to adorn my newly erected chain and post fence with an attractive, good quality metal spiked chain and settled on "galvanised" with stainless steel link joins. The price was good and I expected to have to wait a few days for delivery since it was free. It came the next day and I have had endless comments from neighbours on its fine appearance. Had to contact Customer Services over one minor issue which was resolved promptly and without undue fuss.
I'm very happy and would certainly recommend this company to friends and relatives.
The shopping experience was fast and professional. My only complaint is it took 3 phone calls to get my delivery. The first and second calls was because the item did not come the next day as paid for.
This is the first time I have used Ironmongery Online to buy cabinet fittings for a built-in cupboard. The staff are very helpful and stay in touch from the minute that you place your order right up to final delivery.
I would be happy to use Ironmongery Online again and would recommend this company to my friends and colleagues.
Hello found this great website called Ironmongery online thought I would try some of there products so I placed an order for some door hinges I was so impressed with quality and prices I then went back and purchased some door handles the delivery is fast and the products are well packed thank you. would definitely recommend this site to all my friends.
I ordered two items. I was called to say that one was out of stock and they would not be getting it back in so a full refund was given. The second item had to be sent out 3 times for whatever reason I had paid for next day delivery but took six days to get it!
This was my first experinence with this company and they are helpful on the phone and get you sorted I will buy again and see how it goes
I love seeing the birds in my garden, and had purchased a cardboard feeder for worms which was extremely good but once it got to the rainy season it hasn't lasted five minutes and was searching to see if I could buy an alternative. Hey Presto! there it was at Ironmongery online. Exactly what I wanted at an excellent price. Having purchased the goods I received them within a few days and was really pleased with the fast and efficient service I would recommend them to everyone
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