Despite a hiccup on delivery times (our mis-understanding) Specialist Instruments Services handled our order quickly. Product just what we needed and at an excellent price. Shame about the choice in courier who let down an otherwise five star purchase.
I believe this is a bit previous I have not received the item I orders. I was advised mite was delayed by2 days, I week later I Still have not received it.
I always Use ISSWWW and will continue to do so
I wish I could rate this product but not having received the items it hard!! I would say that I am very disappointed that I was promised twice it was in the post only to find out a week later it in fact hadn't even been posted ..... very poor service not even worth one star.
Excellent service and delivery as promised...Web site is very good and easy to use...Only one issue "nothing against SIS" Kewtech doesn't provide a protective carry case. Which with a delicate instrument I would think is essential...
I ordered some products on a Saturday, I requested a next day delivery, obviously I didn't expect it to be delivered on the Sunday, but the order wasn't delivered until Wednesday, which I thought, given the price I had paid unacceptable. No other problems were encountered.
Ordered tester online Tuesday evening, recieved phone call early Wednesday morning, informed tester was out of stock, I was offered an alternative at no extra cost. Recieved package Thursday AM - Definatly recommend ISS to everyone - Well done ISS
From the initial enquiry, on line, to delivery, there was no problems. I am very pleased with the instrument purchased and the service was good.
I have ordered from ISSWWW on at least half a dozen occassions.
There were no issues at all with the ordering and delivery.
ORDERED PARTS BECAUSE OF REALLY GOOD PRICES,EMAILED SALES BECAUSE OF ORDER CHANGE THAT I REQUIRED - REPLIED VERY QUICKLY.
CHANGES WERE MADE AND I RECEIVED GOODS - VERY FAST.
Items arrived in good time, however they were in a box that was far too big with inadequate wrapping, resulting in a corner of the rear casing being broken, this is not seen after being fitted, but in a different position it would be on show and I would have had downtime while waiting for a replacement, thanks.
I bought the fluke T100 and this was the cheapest price i had seen anywhere .It was with free delievery if i was prepared to wait three days.I ordered it on wednesday and it came on friday
Ordered Fluke test equipment from isswww.co.uk
Website informative, clear, helpful and easy to navigate.
Placed order on thur 21st March (late afternoon) - Package arrived Monday 25th March at 8am. Take out the weekend, thats a two day service - Excellent.
Only one minor negative, was told would be emailed a parcel tracking no. which never happened, but considering the speedy service, not a problem.
Ordered item at 1.00pm on a Thursday and paid extra for next day delivery. When item did not arrive on Friday I emailed isswww to be told it was dispatched on Friday for a next day delivery. No excuse and no apology. I presumed that next day delivery was from day order was placed not from date they decided to send it.
I had to phone three times to get any info re delivery . Once I had ordered, the acknowledgment screen arrived telling me my order no., my card had been debited. and that I would receive despatch info with a UPS link. It never arrived. Two phone calls promised the info, nothing happened. Eventually one chap took it on himself to find out. I hung on and a few minutes later he came back to say it was being despatched now. It arrived yesterday.
good customer services - poor details/information on products online. Instant messaging service is a great idea/service.
When I opened the package, the packaging inside looked as though it had done a few rounds in the hands of Jim Carrey as the delivery driver in "Ace Ventura". On examining the contents further, the test leads plastic bag had been torn open.
I began to think this was a second-hand or refurbished unit as the condition did not look pristine. The test leads were also not what I had expected so wondered if they had been switched.
I was not particularly impressed with ISSWWW.
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