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After carefully looking for a white ceramic Rado watch for my wife, this website had the absolute lowest price. I went ahead and ordered the watch, however it was out of stock at the time I ordered it. I received an email right away asking me if I still wanted to order it. i said yes. I was tolt it might take 6-8 weeks to get from the manufacturer but for me to contact them at any time for an update of which I did. I always received a fast response. It took about 6 weeks to get but it was worth the wait. It came in a factory sealed box and was in prestine condition. I contacted my salesperson Bobby to tell him how pleased i was with the watch. I have NO reservation in recommending this company for the next purchase of your timepiece.
Dr. S. Goldstein
Abie Abraham found this review useful
I really love watches and have so for many years. I've purchased a few watches from this company and this last time they really went above and beyond for me. I needed the back of the watch engraved which they were able to accommodate for me. I also asked them if they could gift wrap it for me and they did so at no extra cost. Itmustbetime.com always keep you informed with emails such as tracking info, etc. They are always cheaper then everyone else and ship VERY fast. I feel that they've done good by side for about three years now. :)
I wanted to write a review to explain to the people that this website truly makes an easy experience for it's customers. First off, I received my watch four days after my order. I literally had about 10 questions that I asked before I placed my order with the rep over the phone and she was very resourceful. They had a facebook promotion going on where I was able to get a discount as well. Ask about it! The watch arrived with good secure packaging. Please feel very comfortable ordering from this website. I will definitely be back for future purchases.
Excellent product, easy transaction, you won't be dissappointed
I needed the watch overnighted and it was done. Customer service reps were very kind and patient with me. They gave me details about the few watches i was interested in until I narrowed down my search. My watch was $45 cheaper on www.itmustbetime.com then any other website online. Thanks for the beautiful watch.
I am normally nervous to purchase higher priced items online, but in this case it was a delight. Bobby was excellent and extremely helpful. I even checked around for better prices and was satisfied that I was receiving the best deal. Now I am a happy owner of a beautiful watch. Thanks to itmustbetime.com
I recently bought a Gucci watch on this website and the price was unbeatable. I saved 32% off the retail price, it is original, and it also comes with the original packaging. I had a few questions to ask them before purchasing the watch and they were so friendly and easy to contact. I will definitely recommend this website to all of my friends and acquaintances. I will also always make any future purchases on this website.
I had been searching for a discontinued Citizen chronograph, BL5350-59E, for some time. During my searches, It Must Be Time came up as having the watch I wanted. This was the only website that actually had the watch available and also at the lowest price. All the other companies had outdated websites and no longer had the watch.
Bobby took my order and it was a perfect transaction with great communication all along the way. The watch was ordered on Tuesday and arrived on Saturday morning, traveling all the way across the country.
I couldn't be more pleased with my purchase or the quality of service I was afforded. This is truly a professional company that is truly customer-oriented. I will be a repeat customer.
I received my new Citizen Chronograph BL5350-59E on Saturday 3/18. Looking at the watch again on Sunday, I noticed the luminous marker was missing from the 1:00 position. I compared it to the black-ion version of this watch that I already own. The marker was not installed during manufacturing and this omission was not caught by Citizen’s QC department, the vendor, It Must Be Time, and lastly by me. I sent Bobby an email on Sunday morning, describing the problem. He emailed me back the same day, telling me he would get on the problem first thing Monday and not to worry.
By Monday afternoon, his vendor had supplied him with a replacement watch that was checked over thoroughly and then sent out by USPS Priority Mail the same day. Bobby told me when it arrives to check it over thoroughly and, once I am happy, to package up the original watch and send it back to him. Very simple.
Bobby could easily have waited until he received the old watch back before sending me out the new one, but this would result in an excessive delay. As a gesture of mutual trust, Bobby, without hesitation or additional payment, sent the new watch out immediately, on the assurances that the defective one would be returned to him. This mutual trusting relationship between a buyer and a seller is essential when such problems arise.
He gave me the new tracking number and I received the replacement yesterday. From receipt and unpacking of previous watch, discovering the defect, emailing Bobby and having a new replacement in my hands, in the span of less than a week, is nothing short of incredible, given I am all the way across the country from him
The integrity this company continues to shine and its philosophy of pleasing their customers as a first priority has once again overwhelmed me. This is one of only a small handful of companies that I have established a deep trust in so quickly. I am fortunate to be able to avail myself of their great service and will definitely give them my repeat business. The combination of having a fairly extensive inventory to pull from, plus the outstanding customer service and willingness to make matters right when things happen, is rare.
I recently purchased a watch for a co-worker who got a promotion. I shop regularly online and do extensive research and read reviews before any purchase. I am very happy with how this company operates. They have a fast response time and great customer service. The watch was shipped within 4 days. This is a trustworthy website, and I highly recommend them. 2 thumbs up!
I recently purchased a watch from itmustbetime.com; after a lot of research, I found the exact Panerai that I had been looking for. I enjoy shopping online, but have had several problems in the past, so am very wary about where/who I purchase anything from over the internet. I was so pleased with the watch, and it came super fast! Overall, my experience has been very pleasant. The staff was very knowledgeable and helpful; I worked with Bobby, who was an absolute delight! I would definitely shop here again, and recommend to anyone looking to purchase a quality watch for a fair price!
I bought a Panerai watch for my dad for his birthday. I wanted one specific watch at a good price and I searched and searcheddd! Then a friend recommended itmustbetime.com so I checked it out. I was able to find what I wanted immediately, and I also found it at the best price. I had some questions I needed answers to and they were so sooo helpful to me. I purchased the watch within the half hour I found. I received it 3 days later which was perfect!!! I will definitely do any future watch shopping here!
My order was Hamilton Khaki Sunset And Twilight. Itmustbetime was the only website that had really one of this watch in stock.
They answer very quickly to email question. They ship outside the US.
I give only four stars because I had to wait 3 weeks to get my watch (but I guess that this former model had been a little bit hard). The watch was very well wrapped. A very good experience and really nice prices. I'll be back to itmustbetime!
I was looking to buy a couple of G-shock watches for myself and i decided to check out prices online. itmustbetime.com has a very competitive price so i called them to order a couple of watches. the representative was very friendly and helpful. it took about a week to have it delivered but i was happy with my purchase. nothing beats high quality goods accompanied by great customer service. i'd definitely come back to shop at itmustbetime.com!!!
My order was ORIS TT3 watch from the last ORIS collection.
First of all I must say that guys have wonderfull stock - since i couldn't find this model on some other inet shops.
And the other advantage is that they can ship outside the US. Prices in Russia are almost twice as high and I really saved a lot of money.
Delivery seems to cost slightly higher than expected.
My price (together with delivery) is less than in Zurich duty-free with all possible discounts and tax returns :)
I strongly recommend this company!
I order a Rado watch feb 14th and it said "in stock" on website.
I was hoping at this time that I could received it before my girlfriend's birthday fev 26th.
I got an e-mail saying that he had to order it an I should have it couple of day after the feb 26th. Why it's "in stock" and you have to order it??
I was disappointed but kept the order because the price was good with shipping to Montréal, Canada.
I finally received the beautiful watch February the 9th to my door. I know that customs can delayed the delivery time in Canada but I did not have it for my girlfriend's birthday.
Other that that Bobby gave a good customer service with fast answer by e-mail. You can easily reach him by phone. He called me to confirm my credit card number because I'm canadian buyer and wanted to have my item delivered in USA but they don't do that.
The total amount was has he said and that's important for us Canadian buyers.
I recommend this company.
Bought a watch on this site for my father's 60th birthday for $300 cheaper than anywhere else I looked. I'd ordered the same exact watch from Amazon and then ended up returning that one since it was the same exact product for $300 less.
I'd definitely recommend this site for people looking to buy a watch.
I bought from itmustbetime.com after keeping a close eye on prices from 4 different websites. I based my purchase not on only on the price but on the quick communication and great service they offered before I bought. They answered all of my questions quickly and thoroughly and sure enough, i received my watch 3 days after I ordered it as promised. I highly recommend them to any watch connoisseur out there! I felt safe and as close to working with someone face-to-face as possible.
I was looking for a very specific Montblanc watch. I tried the Montblanc authorized dealer in my city. The dealer said that particualr model had long been sold out, that none were showing up in the system and that particular model had been discontinued.
I then tried about a half dozen internet sites which listed this watch as "in stock" and "available". Needless to say, none of those sites could produce the watch.
I tried "It Must Be Time" not expecting anything. To my surprise, they located the watch, called to inform me, texted me photos of the watch to prove that they had it in-hand, and kept me informed of the shipping process through every step. The watch arrived quickly and exactly as described.
I then had the watch appraised for insurance purposes and the estimate came in 50% higher than what I paid for the watch.
I am extremely impressed with the ability of this company to locate hard-to-find pieces, the great communication and their infinite patience. Particular thanks and kudos go out to "Bobby".
Found a Movado watch that they must have mispriced by mistake. Ordered it and a few hours later received a voicemail stating that they sold their last one. A few minutes later I find the exact same item re-priced on their website. Guess what? It's in stock. Why am I not surprised.
I love buying on the internet, and itmustbetime.com was a great experience. My watch was shipped fast and sealed with warranty just like I had bought it from the store. Got confermation and tracking numbers right away in my email. I will continue to use this great company after this experience.
I was looking for a Hamilton X-02. I found one at itmustbetime.com. The one they had in stock was sold, but I had already paid for the watch. I had to wait 3 weeks, but they found me one and sent it to me, with free shipping. They are trustworthy and I would do business with them again, and I must mention they had the best price!
The watch was shipped to me 3 days after I ordered it. It came fully sealed with a 2 year warranty. The reps over the phone were very patient with me. I called them about 8 times asking different questions. Don't normally buy watches and for this reason I wanted to be extra certain about my purchase. Thanks for the great service!
I worked in the luxury timepiece industry & have a good knowledge of available designs & prices both wholesale, employee discount & retail. itmustbetime.com's selection (especially upon request) is limitless, & their prices absolutely beat retail, even nearing employee discount costs, barely over wholesale. Not to mention the wonderful, attentive customer service. I bought an IWC Pilot for my boyfriend that he loved so much, we also came back 2 weeks later & ordered a Portuguese for his Dad's Father's Day gift. When I choose my own next watch, I won't buy it from anyone else.
I purchased a Hamilton Khaki Mechanical watch from Itmustbetime.com for $50-$70 less than any other vendor, and it was shipped to me in perfect condition within 3 business days! Great experience with this online store. No complaints. Will not think twice about purchasing from them again. Thank you!
I have been looking to purchase the Luminox SR-71 Blackbird watch for my boyfriend for some time now but have not been able to find a deal like this one. I am so happy I found this site! The customer service rep I spoke with was extremely helpful and knowledgeable. I would absolutely recommend this site to anyone looking to purchase a quality watch at a lower price.
I would recommend ItMustBeTime.com to anyone looking for an easy shopping experience when looking for a watch. From searching the website, paying for it and receiving it promptly 2 days later, it was a breeze. Looking forward to ordering my next watch from them soon.
THE BEST EXPERIENCE I HAVE EVER HAD PURCHASING ON THE WEB. THEIR CUSTOMER SERVICE IS BAR NONE. RECEIVED MY ITEM IN A TIMELY MANNER. VERY PROFESSIONAL TO DEAL WITH. I WILL CONTINUE TO BUY FROM ITMUSTBETIME.COM AGAIN & AGAIN. THANK YOU!!!!!!!
I needed to get a few watches as gifts for my clients - a Panerai, a Baume Mercier and a Mont Blanc. ItMustBeTime had the best deals I could find on the web for each watch I was looking for. I was thrilled with the customer service and the delivery time. I will now be buying all my watches from this company. I was skeptical of buying from a new site, but I would buy from them again and recommend www.itmustbetime.com to everyone. The team is honest, educated and quick to respond. I had a great experience.
I have been looking to purchase a very special timepiece and wasn't sure which route to go. I was able to find all 6 of the watches I was torn between on www.itmustbetime.com, which I was unable to do on any other site.
After the wonderful customer service I received, I decided to order through them as well and was pleased to see the Cartier watch delivered to my door two days later! It also came up way cheaper than the other sites I had checked out previously.
I highly recommend this site, they are really honest and delivered above and beyond!
I shopped around for my Movado Series 800 both online and in the department stores until I wandered upon itmustbetime.com. Their price on this particular watch was by far the best I've seen both online and in retail stores even when they're on sale. At first I thought it was one of those bait and switch kind of website but I read all the reviews and couldn't finds anything negative about the company so I put my order in with a slight reservations. A few days later when I called to check up on my order the gentleman I talked to (Bobby) told me because my watch was so popular it wasn't in stock and he was doing his best to track one down for me. I started to second guess my decision to buy from him but Bobby did honor his promise and found another dealer who delivered it to me for the same price advertised. I'm very happy with my purchase and it looks great on me and I will buy from itmustbetime.com again.
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