Itvplayer reviews

Itvplayer reviews

Very low
1.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
55 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I've lost the will to live!

Have spend 50 minutes trying to watch episode 2 of Without You. In the meantime, I could have cut my losses and watched episode 3 on itv3. After registering (yes, that little buffering circle going round and round), I eventually got a sign in screen. Except it wouldn't let me sign in.

So, I re-booted my computer. Still can't get into watching the programme.

So, I switched from Firefox to Explorer. Still no joy.

So I re-downloaded flash player and reinstalled it. You guessed - that didn't work either.

So I used the "contact us" link and read the FAQs on itv player - no joy there either. So I used the form to compose a lengthy critique on itv player directly to the company, taking my time to consider how to put my point over without resorting to four letter words. Then I pressed the submit button. Then I got a "page not recognised"

Suggest that itv either remove their on-demand service - or better still,, why dont they phone the BBC and ask for the name of the bloke that did theirs...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful

Makes you "register" as a user, then just the spinning doughnut!
Truly dreadful - almost tempted to get the VCR out of the loft!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

BBC IPLAYER FAR SUPERIOR !!

OMG ..what are you playing at Itv !!!
It's freezes constantly , which is so annoying, no HD which I can live without but would rather have it than not, but not given the option .
I can even forgive the fact that you can't skip the adverts, which is ok, as I do anything else, toilet ,put kettle on etc, walk dog etc etc, no one will make me watch what I don't want to watch
What I find disgusting is when the programme freezes, and you have to restart, on given the option to resume, we then have to endure another load of bloody adverts !!
I have a smart tv, and last year gave Sky the boot, so watch a lot on IPlayer, thanks heaven for BBC , never once does it freeze, no adverts PERFECT !! Watch out ITV as if I can't view your programmes on ITV player properly I may just switch off ITV !! Sort it out ITV it is way way poor
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful!

Signal drops out much more frequently than with any other catch up provider, and then when I am forced to "Resume" I have to watch a whole new set of adverts every time. Unwatchable.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Truly Dreadful

Unwatchable unless I want to sit through triple adverts. At each advert break it freezes forcing me to come out and then resume the programme, which then prompts another two sets of adverts. I understand that ITV is funded by advertisers but having to sit through all those adverts makes any programme very long! (And I don't have that kind of time). This has obviously been an ongoing problem, and as I have to sit through three sets of adverts at every commercial break could ITV not use some of this revenue to fix the problem? Ultimately, I now try and steer clear of programmes on ITV catch-up, which is means I am not being exposed to the adverts that ITV and their advertisers would like me to see...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DREADFUL

It's a dreadful website. Ads keep popping up during a programs and i cant get rid of them, all I can hear is the sound of what's happening. Wont be using this website again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

dreadful quality

just upgraded my broadband to bt infinity 2 as i thought it would mean i can watch streamed media in reasonable quality. not so for itv player which continues to look like i'm watching it on an old dial up connection. shan't bother using it
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

SNEAKY TACTICS TO FORCE YOU TO WATCH MORE ADVERTS!!!

Ok ITV player is well known for having a lot of ads on it but something has been really getting on my nerves for a long time user of itv player! Basically the amount of crashes, freezes, plug in crashes etc etc are not coincidences. I have come to the conclusion that ITV purposely have faults withing the player so that whenever it freezes etc when you refresh it makes you watch ANOTHER set of adverts, even if you have just watched a load only a second ago! No other player out there when it is refreshed makes you watch more adverts! It always resumes from where you were at incase of a freeze etc so it has become quite obvious they do this on purpose to force more ads upon you. Dont believe me? Well use it for a while and see for yourself, im a pc tech guy and can spot fake technical problems a mile off and ITV should be fined or made to stop this scam!!! OH YEAH AND NFORGET ABOUT USING ADBLOCK THIS IS THE ONLY SITE I HAVE EVER COME ACROSS THAT FORCES YOU TO DISABLE IT!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Overkill with Ads!

I accept that ITV is funded by ads - but what I can't stand is having to go through the whole same set of ads again when I come back to finish watching a programme the next day. A few ads after you've settled down to enjoy a program would be fine, but the wayITV player is set up is ridiculous. I won't use it while it stays this way.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

should be called itv adverts

This is a rubbish service unless you love adverts and don't want to watch any programs. Once you've got past the first batch of adverts you can watch a bit of the programme before an ad appears either full screen or in the top left corner.
Not really worth the one star rating. Have totally given up with it now.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

very slow

cannot watch any programme without it keep having to buffer, very annoying.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

awfull

Not only are there to many adverts, but the constant freezing of itv player is very annoying . There menu is nothing compared to other tv players such bbc iplayer. Hard to find the programmes you like no favourites list just all around rubbish
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Useless keeps freezing but not on the adverts !!!!

Don't understand why ITV player can play useless adverts but not the program me I am trying to watch useless useless useless sort it out !!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worst of all TV players

ITV's player is pretty awful. I find it's the content that's useless. On BBC, you have a complete list of all programmes but ITV limit the selection to a few but you can always seem to see Jeremy Kyle's show on there!
Constantly buffering and of course too many adverts and the same adverts day after day. Very poor service and BBC knocks spots off them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Disgusting.

As a professional developer of 20 years, I can honestly say this is probably the most shocking bad bit of coding I've ever seen in my life. As others state, no problems whatsoever reeling off adverts, but then the programmes themselves are choppy, fail to resume, and just generally unwatchable. This problem has blighted ITV player for YEARS and is STILL not fixed despite dozens of updates, what the hell are you playing at?? Pathetic!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Dreadful !

You are forced to watch adverts before it lets you watch the programme which is annoying if a live sport event is on which has already started (not that ITV have that many), amazingly the ads run fine but the programmes keep buffering all the time which means you have to refresh the page and just for good measure you sometimes have to watch even more ads before it starts the whole cycle again. ITV are clearly just interested in making money from the ads rather than customer satisfaction, BBC iPlayer makes them look like amateurs.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Abysmal

itv player's only interest is in making money. It has no interest in customer satisfaction.

I am not quite sure why I have to sign in three times a day.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

unfit for purpose

Constantly hangs - particularly after advert breaks. Almost unwatchable. Do they even care about the appalling service they are providing to the public ? Apparently not.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ads ads and more ads......

Try to avoid iplayer unless I really have to. The constant ads drive me mad, and now I find that you have to register before you can watch anything. This means answering a hundred questions and giving out your email address again. Wouldn't mind if the service wasn't so rubbish. Won't be going to the site again, thy're definitely not getting my details for the crap service they offer
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Just dreadful!

We have tried watching several programmes recently and every single one has been a disaster. Other channels have no problem providing an excellent level of service - itvs option is not just poor, it actually is unfit for purpose. If you cannot make it work please just remove it. ....

Is Itvplayer your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

itvplayer.co.uk Details

About this company

Visit Itvplayer

Category

Itvplayer is ranked 4 out of 4 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.