As a professional developer of 20 years, I can honestly say this is probably the most shocking bad bit of coding I've ever seen in my life. As others state, no problems whatsoever reeling off adverts, but then the programmes themselves are choppy, fail to resume, and just generally unwatchable. This problem has blighted ITV player for YEARS and is STILL not fixed despite dozens of updates, what the hell are you playing at?? Pathetic!
You are forced to watch adverts before it lets you watch the programme which is annoying if a live sport event is on which has already started (not that ITV have that many), amazingly the ads run fine but the programmes keep buffering all the time which means you have to refresh the page and just for good measure you sometimes have to watch even more ads before it starts the whole cycle again. ITV are clearly just interested in making money from the ads rather than customer satisfaction, BBC iPlayer makes them look like amateurs.
Try to avoid iplayer unless I really have to. The constant ads drive me mad, and now I find that you have to register before you can watch anything. This means answering a hundred questions and giving out your email address again. Wouldn't mind if the service wasn't so rubbish. Won't be going to the site again, thy're definitely not getting my details for the crap service they offer
We have tried watching several programmes recently and every single one has been a disaster. Other channels have no problem providing an excellent level of service - itvs option is not just poor, it actually is unfit for purpose. If you cannot make it work please just remove it. ....
If you want to watch adverts, then this is the place to come. They work fine. As for the programmes themselves they play nowhere as well as the adverts. There is constant stopping and starting, then waiting while buffering. The suspense of wondering when you will see the next two minutes is excruciating. Listening to it is like hearing an old wireless going through the tuning, its a foreign language like I've never heard before. Watching it is like seeing a picture for every three minutes of words. I've seen more animation in 'The Clangers'. If you want the 'added enjoyment' of a full screen, then forget about it. Unless of course you don't mind the excitement of having 'Press Esc to exit full screen' stuck across your screen, blocking out the view of an already unwatchable picture. Come on ITV, pull your finger out and sort out these problems before everyone starts to leave a sinking ship.
Was given a tablet for Christmas so thought great be able to catch up on all my favourite programmea well what a joke keeps freezing then coming back on with no sound appalling ITV need to do something I don't get this from BBC
I can't believe how bad this service is compared to iPlayer and 4OD. Constant ads, a snooty pop up yelling at me to turn off ad blocker, picture jumping all over the place, spontaneously rewinds, spontaneously throws in more ads in the middle of a scene then jumps back - HORRIBLE!
Screen keeps locking during advert break - I can hear the programme continuing but am stuck on an annoying screen shot of an advert from the break. Awful service. Won't bother in future. Far too frustrating. BBC and Channel 4 by comparison are brilliant.
Unbelievably bad service on itv catch up. (December 2013) Only months ago it was okay. Now a half hour program takes over an hour to play, with constant buffering, and flips back to the beginning. It stops, needs re-loading, then 5 MORE ADVERTS come on, making it almost impossible to get to the program! I am getting sick of this.
Oh -and by the way, now viewers are expected to register and 'login' using an email address to watch a program, plus expected to give a full post-code! So itv are basically saying "We want to know exactly who you are, and be able to place you precisely on the google maps before you can watch anything!"
How is it that in 2013 ITV can't get their act together and at least fix some of the issues that they have with their iPlayer? Let's face it, they make a mint out of the adverts both via their TV service as well as their internet site, and yet they don't seem to be able to get their act together where BBC, 4oD, channel5, etc all can. After reading reviews here, as well on other websites, I can only conclude that ITV as a company don't care enough about the general viewer to update their service and amend these ongoing issues? I will ensure to be writing similar reviews on other forums/websites warning users to avoid this iPlayer as its more hassle then its worth.
*the one star rating is obligatory, but believe me... Its not even worth that!!!*
It was just about watchable when I could block the adverts using AdBlock, but now that they have managed to get round that, It's just plain annoying. Luckily, I've got Sky+ and I can ditch all their adverts, by pausing for around 3 1/2 minutes, or fast forwarding :) Let's see if they can get round that one !!! If I really have to use itv player, then during the adverts, I just mute the sound, scroll the player up off the screen so that I can't see them, open a new tab in my web browser and surf around for 3 minutes or so. When I check back, if I've missed a part of the program, I just move the play cursor back to the start or restart of the program material, after the adverts..... As Aleksander Meerkat would say....... Thimple!!
Itv player us the worst thing I have ever come across, buffering constantly, crashing constantly, and advert breaks constantly. When you use a catch up service there shouldn't be ANY advert breaks let alone 5 in an hour programme. Because this service is soo bad takes 3 hours to watch a 75 minute programme. Buffering all the time forget about watching anything live that is never going to happen. Appalling service! Can't say anything good about this at all. It also takes hours to come in the site because if itv+1 which a total pain, you have to wait extra time cos of it. Poor show itv poor show!
What a useless service. Continually crashes and image and sound jumps so unbearable to watch. No way of skipping adverts then jams so you can't get past first set of adverts and everytime you try again you have to sit through more adverts so you end up watching more of them than the programme itself! Nowhere near the standard of bbc iplayer, needs to get up to date with the digital world.
I Have just returned from a holiday and wanted to catch up on Downton. All I got was dizzy watching the buffering wheel going round and round and round in the middle of my iPad screen. I reset my WIFI settings, rebooted , deleted the Player and downloaded again but I still just get a few frames of damned adverts and then FREEZE. MODERN TECHNOOGY ....... HUMBUG. I suppose if you only get to see the adverts ITV get extra revenue, to hell with customer service.
I ONLY HAVE A LAPTOP TO WATCH THE SOAPS ON ITV PLAYER CATCHUP. EVERY TIME I TRY TO WATCH A PROGRAMME THERE IS CONSTANT BUFFERING WHICH REALLY AGGRAVATES ME WHEN THE STORY LINES ARE REACHING AN EXCITING CONCLUSION THAT I HAVE WAITED MONTHS FOR. PLEASE, PLEASE FIX IT BEFORE I GIVE UP AND STAY WITH THE BBC WHERE I NEVER HAVE ANY PROBLEMS!