Justforbabies reviews

Justforbabies reviews

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Bad service

Hello!
Order #1535 status is still " waiting for a payment", I`d payed by paypal, and order was completed. I`d payed 2 th of August, but my order status ia still "waiting for a payment".
Just for baby didn`t answer me about my question "Do you ship to Kazakhstan?'
If you don`t ship to Kazakhstan please return me my money or I will report it in the resolution centre of Paypal
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Review by confirmed purchaser

Poor communication am I very annoyed

I ordered the ‘Tippitoes Girl About Town Baby Changing Bag Animal Print’ to then receive the ‘Tippitoes Girl About Town Baby Changing Bag Zebra Print’.
Now if I hadn’t of contacted the customer service about this they would not have done anything about informing me about their mistake. I expressed I needed the bag asap and although I had apologies this is not acceptable as the bag I originally ordered somehow then was out of stock then. Then when as I complained about this the lady I spoke to ‘Paula’ threw email then stated
Date: Fri, 6 Jul 2012 10:09:26 +0100

Hello Olivia

The bag sold out after your order was placed and the wrong one accidentally
despatched, hence the reason why I do have a replacement to send you.

I am currently not able to give you a collection time but will email you
with an approximate time on Monday once the route for the courier has been
worked out.

Many thanks.

Kind Regards
Paula
Tel: 0203 239 7710
So I was expecting to have an exchange of the bag I originally ordered. Now only until I then contacted her again asking when whether they had received my return and if I would be getting the REPLACMENT she stated I would she replied saying.
Hello Olivia

Sorry, that should read I do NOT have a replacement to send to you.

I would have already despatched the correct bag if one was available.

Apologies again,

Kind Regards
Paula
Tel: 0203 239 7710



www.justforbabies.co.uk
Personally I feel this is not right as this is your mistake why should I not be receiving my order then to be told I have a replacement then to be told it was her mistake. I would not recommend justforbabies to anybody and I will never use your service again!
I am very annoyed at this, and feel the communication was such a poor standards, although I received an apology I’m still very dissatisfied.


Yes I must point out that, although I am unhappy about my experience the service was prompt in delivery, collection and response to my emails.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Olivia

I am sorry that you are dissatisfied with our service. As explained the wrong bag was sent which was a mistake on our behalf which we accept full responsibility for. We were not aware of our mistake until you contacted us informing us of this. If we were aware we would have corrected it before it was dispatched, we would never knowingly send out the wrong item. I can assure you that the bag was in stock when you placed your order.

We do not have a replacement bag to send you as between you placing your order and informing us of the error the bag you wanted sold out. We are therefore unable to send you a replacement because it is out of stock with us and Tippitoes who supply the bag.

Once again i can only apologise for the omission of the word "not" in my email to you.

Unfortunately mistakes do happen, but to say you have had poor communication I feel is unfair as i have responded to all your emails without delay and outside of office hours. The bag was collected promptly from you and your refund processed as soon as we received it back with us.

I hope this clears matter up for you.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Fast and quality service

I'm very pleased with our purchase and the service we received from Justforbabies. Our purchase arrived within 24hrs and it was well packed and in perfect order.

The price was very competitive, the cheapest I was able to find online and with free delivery on top of that!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Lola

Thank you very much for your review :)

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Excellent Service

Overall this website offers excellent value for money, it was a lot cheaper than many other websites and the service I received was excellent. Delivery took just a couple of days and I was informed via email at every stage.

Will definitely be using justforbabies again!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Julia

Thank you very much for your review, we really appreciate it.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Fast delivery with exactly the item I wanted.

Justforbabies was the only online shop around that seemed to have the pop up blackout blinds that I wanted.
There price was the same as everyone else, with free delivery!
They sent an email to say when they expected the delivery to arrive, and it did!
Will not hestitate to order from them again!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Megan

Thank you very much for your review, we really appreciate it.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

brilliant service and super fast delivery!

Wonderful product hand delivered to door within a day
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Maggie

Thank you very much for your review - we really appreciate you taking the time.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

great prices and free delivery

Found this website to bet the cheapest around, and all without the need for inflated delivery charges. Recieved my order in just a few days, highly recomended.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Emily

Thank you very much for your review, we really appreciate it.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Excellent

couldnt believe how quick my buggy was delivered, and the price was the cheapest around. All round excellent delivery, quality and price. I will definately shopping here again!!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Karen

Thank you very much for your review, we very much appreciate it.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Excellent service & communication

From order to dlivery, a most satisfactory transaction.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Wayne

Thank you very much for your review, we very much appreciate it.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

great service prompt delivery

easy to use site no problems at all and promt service would use Just for babies again
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Review by confirmed purchaser

Great prices, top customer service!

Very competitive prices, excellent customer services, great communication. I will be recommending you to all my friends!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Corinne

Thank you so much for your review, we really appreciate it.

Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Fantastic customer service

I was very satisfied with my shopping experience with Just For Babies. I would definitely recommend buying from them.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Steph

Thank you very much for your review.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

very good

reliable website, fast delivery
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Gil

Thank you very much for your view - we very much appreciate it.

Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Fantastic product, speedy delivery, best price on the net

Love this changing bag, searched the Internet for the cheapest seller and just for babies came up trumps!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Steph

Thank you for your lovely comments :)

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Cheap!

Free postage & cheaper than anywhere else I could find online.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Zoe

Thank you very much for your review.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

GREAT PRODUCT

Great product, looks amazing and i can't wait to use it. It's got everything as described and also a decent size for all the baby essencials. Brilliant value for money when compared to other changing bags on the market. Arrived quicker than most other stores advertising. Very pleased with the product and service provided.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Natasha,

Thank you very much for your review.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Cheapest price, fast and friendly.

My item was half the price it sells for on Amazon. Service was friendly, communication was clear and consistent and delivery was not only free but fast. Only slight issue was the mangled packaging of my item, but this is probably due to my postman shoving it through my letterbox!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi there,

Thank you for your review, we very appreciate you taking the time to review Just for Babies :)

Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

I would shop for everything online if the service was as good as Just for babies

It really was a very efficient service and arrived next day. I even received a telephone call checking I had ordered correct cot mattress size. How many suppliers would go to that trouble - not many if any!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Lyn

Thank you very much for your review, we really appreciate your kind words.

Kind Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

Toddler friendly product

My three year old enjoys putting this on by himself. It is the only way I can get him to put any cream on his lips or cheeks without protest. Easy for him to hold and easy to apply.
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hi Hannah

Thank you for your review of Naturally Cool Kids' Lip and Cheek Protector. If you purchase anything else from the range we'd love to know what you think.

Regards
Paula
The Just for Babies Team
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Review by confirmed purchaser

brilliant value for money and swift delivery service from a UK business

Was one of the cheapest UK retailers of baby products online and with swift delivery (which is free by the way!!) I will always check this site before trying the 'big boys' of the internet!!!!!
www.justforbabies.co.uk

Reply from www.justforbabies.co.uk

Hello Brettski,

Thank you very much for your review, we appreciate it very much.

Regards
Paula
The Just for Babies Team

www.justforbabies.co.uk Details

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Justforbabies is ranked 38 out of 75 in the category

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