Order #1535 status is still " waiting for a payment", I`d payed by paypal, and order was completed. I`d payed 2 th of August, but my order status ia still "waiting for a payment".
Just for baby didn`t answer me about my question "Do you ship to Kazakhstan?'
If you don`t ship to Kazakhstan please return me my money or I will report it in the resolution centre of Paypal
I ordered the ‘Tippitoes Girl About Town Baby Changing Bag Animal Print’ to then receive the ‘Tippitoes Girl About Town Baby Changing Bag Zebra Print’.
Now if I hadn’t of contacted the customer service about this they would not have done anything about informing me about their mistake. I expressed I needed the bag asap and although I had apologies this is not acceptable as the bag I originally ordered somehow then was out of stock then. Then when as I complained about this the lady I spoke to ‘Paula’ threw email then stated
Date: Fri, 6 Jul 2012 10:09:26 +0100
The bag sold out after your order was placed and the wrong one accidentally
despatched, hence the reason why I do have a replacement to send you.
I am currently not able to give you a collection time but will email you
with an approximate time on Monday once the route for the courier has been
Tel: 0203 239 7710
So I was expecting to have an exchange of the bag I originally ordered. Now only until I then contacted her again asking when whether they had received my return and if I would be getting the REPLACMENT she stated I would she replied saying.
Sorry, that should read I do NOT have a replacement to send to you.
I would have already despatched the correct bag if one was available.
Tel: 0203 239 7710
Personally I feel this is not right as this is your mistake why should I not be receiving my order then to be told I have a replacement then to be told it was her mistake. I would not recommend justforbabies to anybody and I will never use your service again!
I am very annoyed at this, and feel the communication was such a poor standards, although I received an apology I’m still very dissatisfied.
Yes I must point out that, although I am unhappy about my experience the service was prompt in delivery, collection and response to my emails.
I'm very pleased with our purchase and the service we received from Justforbabies. Our purchase arrived within 24hrs and it was well packed and in perfect order.
The price was very competitive, the cheapest I was able to find online and with free delivery on top of that!
Overall this website offers excellent value for money, it was a lot cheaper than many other websites and the service I received was excellent. Delivery took just a couple of days and I was informed via email at every stage.
Will definitely be using justforbabies again!
Justforbabies was the only online shop around that seemed to have the pop up blackout blinds that I wanted.
There price was the same as everyone else, with free delivery!
They sent an email to say when they expected the delivery to arrive, and it did!
Will not hestitate to order from them again!
Found this website to bet the cheapest around, and all without the need for inflated delivery charges. Recieved my order in just a few days, highly recomended.
couldnt believe how quick my buggy was delivered, and the price was the cheapest around. All round excellent delivery, quality and price. I will definately shopping here again!!
Love this changing bag, searched the Internet for the cheapest seller and just for babies came up trumps!
Great product, looks amazing and i can't wait to use it. It's got everything as described and also a decent size for all the baby essencials. Brilliant value for money when compared to other changing bags on the market. Arrived quicker than most other stores advertising. Very pleased with the product and service provided.
My item was half the price it sells for on Amazon. Service was friendly, communication was clear and consistent and delivery was not only free but fast. Only slight issue was the mangled packaging of my item, but this is probably due to my postman shoving it through my letterbox!
It really was a very efficient service and arrived next day. I even received a telephone call checking I had ordered correct cot mattress size. How many suppliers would go to that trouble - not many if any!
My three year old enjoys putting this on by himself. It is the only way I can get him to put any cream on his lips or cheeks without protest. Easy for him to hold and easy to apply.
Was one of the cheapest UK retailers of baby products online and with swift delivery (which is free by the way!!) I will always check this site before trying the 'big boys' of the internet!!!!!
I ordered a new nappy bag (koo-di), there were 2 or 3 in the range and unfortunately the wrong one arrived. Paula replied immediately to my email, was very helpful and the error was corrected within the minimum amount of time. Just several days later the correct bag arrived.....and I love it! Although she's not really a baby anymore, I can see it coming in very useful even if/when she's not in nappies. The bag was also very reasonably priced compared with other websites. I'd gladly recommend Just for Babies.
I wanted to buy a changing bag for my wife for Mothering Sunday. Site was easy to use. A few minutes after placing my order, Justforbabies rang me up to confirm my order. I got a couple of emails to confirm payment and dispatch and the bag arrived 2 days later. That is just about as smooth as it can get. Great Stuff. The phone call especially was something I appreciated. Great customer service. Great price too as I found a voucher code.They are now saved on my favourites list!
I would not hesitate to recommend Justforbabies. Not only are their products good value for money, the team provide exceptional service.
I needed to get a product express delivery and outside work hours and within minutes I had a quote and confirmation that delivery could take place for the coming Saturday! (this was agreed on the Thursday before!)
In the future all baby products I need will be purchased from this website! Outstanding!
I found a baby sleeping bag on here, cheaper than elsewhere and better choice. Also had free delivery. There was a problem with my paypal account and they contacted me immediately so I could rectify it and then they let me know when the order was dispatched. It arrived within 2 days, quicker than expected. Would use again and recommend.
I ordered a weekender/maternity bag for my daughter, and I was very impressed with the help and advice I received via he phone. They made sure the parcel would arrive at my daughter's home for a certain day, when she would be in. A pleasant experience.
Good price, free delivery, prompt service. Have recommended this site to my friends.
I have just used the Just For Babies website for the first time and wwas really impressed with the way they do business. I had a small problem with the Paypal website, left a telephone message and got an immediate response to say that only unusual high rate of activity was causing delay. Completed next attempt in minutes and the goods that were exactly what we wanted were delivered in record time. All in all a good experience.
Paula was extremely helpful in helping me choose the correct changing bag and i am really happy with it. Also bought wallaboo footmuff and ewan the sheep and LOVE them both :-)
I was slightly apprehensive about ordering from 'just for babies' as I had never heard of them before, but after finding a changing bag on there cheaper than everywhere else on-line, I took the plunge and am happy to report that I received my bag very promptly without any problems at all.
The web site was very easy to use and I will most definitely be ordering from there again very shortly no doubt!
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