Cannot fault any of the service with my order. Clear communication at every stage of the order, speedy delivery (ordered Friday, delivered Monday) and a great price. If only everything that I ordered online was as slick as this.
My husband and I were interested in the iCandy Peach 2 pushchair. We were shown around by Shika who was friendly, polite and gave us very useful information. She didn't try to sell us everything in the store and gave us very good advice. Since then we have shopped at Just Kidding on a few occasions and the service has been just as good as the first time.
Bought a pushchair from Just Kidding , price was good, only downside as we live in Scotland delivery charges are high . That's not there fault, postal charges fault.Though we did get a discount. Service was very good and kept me informed when it was going to arrive . Overall very pleased.
Clear and straightforward advice for everything we needed pre-baby, and have been back several times in the 8 months since out baby was born. Recommended to family and friends who have appreciated the personal touch from Shilpa and Shikha.
Prices are v competitive which convinced us to buy a pram from this website. The item was listed in stock, but we didn't hear anything for over a week. We had to chase them and waited for over 2 weeks for it to finally arrive. This would have not been an issue if they had kept us informed about the progress of our order and the delay. Communication can definitely be improved...
I placed an order and then read the reviews on here. Big mistake as I started to worry reading the bad reviews about communication and delivery. Wish I hadn't of worried as excellent service and excellent customer service. Definitely will be using again.
I chose to buy from just kidding purely based on price and free delivery following an internet search. I didn't get a shipping confirmation email as soon as I might have expected, but was then contacted directly by the MD who explained there had been a logistical delay due to the floods. She then kept me informed almost daily on progress, and my product arrived exactly when she said, just a few days later than originally expected. So despite the small delay the service more than made up for it. Very impressed.
What a delightful experience my husband and I had with Justkidding. Although there is a delay with Bugaboo Cameleons everwhere in the UK I received my order within 48 hours. They also sent me a lovely Free gift which was a baby on board badge which I wear everyday. They were extremely efficient - called me within 48 hours to let me know the package was on its way. I received a one hour timeslot - couldn't ask for more. I have now extended my list with them to supply all my baby essentials.
My order was unable to be processed due to limited stock. Compound this with an email asking me to rate my purchase (which didn't happen) and I will definitely not be ordering here again. Surely it cannot be difficult to ensure sufficient stock levels,
Also, if an order has not been processed correctly then please do not send an email like this to the client!!!!
The team are fantastic at their jobs and know the market well. They provided a wonderful service with a smile. They were great at informing you what was essential and what was not!! I would recommend a visit to the shop to any new parents to be.