Rubbish customer service do not use
Review by confirmed purchaser
found useful by 2 people
I ordered a selection of miniatures for my boyfriend on December 10th for a Christmas present....... And I'm still waiting for them! (Its now 3rd january!!!!!) when I rang to complain I was asked have I checked with my neighbours or been to the sorting office, when I said that no card was left I was told that " sometimes the couriers that we use don't leave a card!" SERIOUSLY!?! You're posting out alcohol to people and you use couriers that don't leave a card to say where they've left your package!!!!!!! Bad choice there I think, after voicing my opinion on this matter I was told that there was nothing they can do until 7th January when they can claim it from the post office as its been missing 15 working days!!!!! I would seriously look elsewhere and use a different company if you expect your delivery to arrive!! Probably one of the worst customer service experiences I've ever had!! DO NOT USE THIS COMPANY!