Not a bad kennell bit experience for the timber used and the final finish, very cheap wood on the inside of the kennel and base, base not even treated timber, and I at to driver 90% of thw nails home as most were sticking out couple of mil
The ecoChoice Extra large Rustic Lodge is a beautiful kennel and very easy to put together. However, even with careful measuring the internal dimensions mean it is a bit smaller than my dogs old home made wooden one and she will not go into it. She is a golden retriever but finds the new kennel too claustrophobic. Wasted my money on a dogs showhome whilst she languishes in her old 'shack'.
this is the 3rd occasion i have used this company and every time the order and delivery have been promptly dealt with. any queries via e.mail have been responded to quickly i have no problem recommending them on any level. Well done Kennelstore keep it up.
Delivery was very prompt and on day promised. The 2 erectors took no time at all to erect the new Palace which has proved to be a great success with or two German Shepherd Dogs now 11 Months old. Good strong construction which gives me confidence as these boys can be a pair of escape artists. They like it because with the clear large front their fans can still say hello to them (they live at a pub)
I was very happy with the quality kennel I received, it was far better when it arrived, than it looked on the web site. I received great service from the time of placing my order, till the time it was erected on my property
Hi I ordered my dog Kennel from the kennel store - really frendly / helpful service, it came within a week and a half, the guys that put it together were great no messing about, really impressed with the build of the kennel, would recommend this company to anyone .
I contacted Kennelstore by telephone and the company's representative was very helpful and found me a dog pen that was better and cheaper than my original choice. Payment by telephone was easy and quick. Delivery was within 48 hours and all parts were present and correct.
Delighted with my first kennel from kennelstore. So much choice and a competitive market. Thanks to Andy and Mike for good advise. Service was excellent from initial enquiry through to installation at home.
Staff were helpful and I received a refund without much fuss. Very high surcharge for delivery to Scotland (40% of the value of the item) Stated on website but buried deep within the site under specification of the kennel.
The good thing was speaking to Mike who we had dealt with before on 3 other occasions and finding out he started his own business with his experience and good staff we did not have to worry about getting the parts we ordered and the quality is the same as the parts we purchased before great service
The order process, product options, customer service, timely fitting and construction were all good. On inspection i was concerned regarding the quality of the finish and found the sides of panels and wood cut finishes to be a bit rough around the edges. Considering we paid £1500 i would expect the quality of cut and finish to be second to none.
cant fault the quality of this kennel really sturdy. very easy to put together . slight mix up over dispatch and delivery but that was soon sorted out. we have a large dog and he,s not very bendable but he,s got loads of room in this kennel . plenty of space for a large bed , water and food bowls and toys etc. we ordered the xlarge and that what it is. the xl in some makes would struggle to fit a collie in, but not this one. really happy with purchase. thanks