The order process, product options, customer service, timely fitting and construction were all good. On inspection i was concerned regarding the quality of the finish and found the sides of panels and wood cut finishes to be a bit rough around the edges. Considering we paid £1500 i would expect the quality of cut and finish to be second to none.
cant fault the quality of this kennel really sturdy. very easy to put together . slight mix up over dispatch and delivery but that was soon sorted out. we have a large dog and he,s not very bendable but he,s got loads of room in this kennel . plenty of space for a large bed , water and food bowls and toys etc. we ordered the xlarge and that what it is. the xl in some makes would struggle to fit a collie in, but not this one. really happy with purchase. thanks
Over all the dog cabin will do its job and keep the dog out the rain. I would of preferred a thicker floor inside the cabin and the metal brackets that hold the cabin sides together needed to be wider for a stronger fit.
This company are to be recommended ,the kennel is super quality and not over priced.We dog lovers know that often the prices are inflated as no one scrimps and saves on our pampered pooches.The service was personal ,delivered to suit us,even in Scotland the delivery surcharge was only £80 .The finish of the kennel is great good quality wood and the steel for the run area is thick and dog proof .thanks everyone especially Andy and Mark
From the first phone call to the last the kennel store staff were brilliant, I wanted to custermise my kennel to suit my 3 dogs and the kennel staff were excellent in adapting there product to suit my needs! I would recommend the kennel store to anybody. Great product and great service!! Well done I'm one happy custermer!!
We were told the kennel would arrive after two weeks, it arrived three weeks later. However we were really impressed with the finished product, we received some assistance over the phone, via a friendly member of staff. The kennel is a quality build and looks fantastic.