It was all made clear and simple, no sales speak, just good advice.
What seemed like a daunting task was made so much easier. Richard the Key advisor went into great depth about the whole process, did not push me towards anything, and only when he had all my relevant information and had time to look at my options did he suggest my best course of action. There were no unexpected surprises and everything was done to make the whole experience as straight forward as possible. The whole process has gone along smoothly and for anyone in a similar situation to mine, I would recommend discussing their options with him, no hesitation.
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