Always willing to help
Review by confirmed purchaser
When I undertook looking for an alternative annuity provider I did not know what to expect, however, I should have realised it would be a 'bit of a minefield'. Key Retirement Solution's 'agent' was always helpful and, not wishing to sound demeaning at all, wasn't brash or sounded 'as if he knew it all'. That's not to say he wasn't fully aware but I would have been put off if the person at the other end of the telephone had been too 'cocky'. His approach was very settling and he was able to put my mind at ease when I wasn't sure if my interpretation of something was correct. He was very prompt in sending me information and it was very helpful when he went through the paperwork that he had sent me so that I was fully aware of what was being asked. I would recommend Key Retirement Solutions over and above the alternative firm that I also contacted at the same time.