We were pleased to discover that there was no sales pressure involved in Derek Wren's dealings with us.
We have been considering Equity Release for several years and have now decided that the time is right to proceed with the transaction. Derek Wren's first visit was attended by family members and he was able to reassure them that we would not be putting ourselves in a 'dangerous' position regarding our future by going ahead with the plan.
We were able to ask various questions and then had the knowledge that we needed to feel comfortable with our decision.
Derek Wren's second visit was useful as we had at that stage decided to make a small adjustment to the figures that we had first suggested. We were kept aware of the amounts involved that would be deducted from the final figure of the house's value and told we could contact Key Solutions at any time now and in the future to make any further adjustments and ask for advice.
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