The representative of Key Retirement Solutions - Sarah Jane Ions - behaved in a fully professional and caring manner, and gave a clear explanation of every stage of the equity release process and all choices available to me, whilst listening to my requirements and offering advice on the most useful plan for these. She was kind and patient in her explanation and answers to a rather dithery old lady. In spite of assurances from my family that I should do so, I have not yet taken up my option as am still dithering! However, am retaining all information..Thank you for your time.
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