The Financial Adviser gave us a thorough explanation of the process as well as pointing out the pros and cons of Equity Release so that we were able to make a fully informed decision. We wouldn't hesitate to recommend K R S to friends who were considering Equity Release.
i can not fault this company in any way every thing was made so clear to us and mr morgan made sure we understood every detail.we were encouraged to have other family members present to make sure the whole family understood what equity release was all about.our advisor mr morgan did a very througher job of researching all the companies and found us an extreamly competitive rate of interest.mr morgan is an assett to the company we cant thank key retirement enough now we can look forward to enjoying out retirement without worring about wether or not we can make end meet. key retirement solutions a company you can trust
I phoned this company for information and by the end of the call was able to use the company. It also helped that they were offering a special deal. The man Chris 100per cent knew his job. He explained everything and was not out to collect extra money like solicitors do.
I had reservations to begin with but I went to a meeting with a friend just to see how it all worked.I was pleasantly surprised.Made an appointment with Richard Haste, he came round to discuss everything ( in a language I understood). I felt much more comfortable with what I was doing and went ahead with the plan. Benjamin attended the meeting (my son) which Richard encouraged, so he could put his pennyworth in on things I may have not remembered to ask. All went ahead very smoothly and efficiently.I was extremely happy.
I am now the proud owner of a small added pension to top up my existing one from my 35 years of teaching! Dean Ratcliffe, my adviser, was excellent in all respects being extremely friendly, very knowledgeable and the ultimate professional whenever I spoke to him. At no time was I coerced or pushed into using the company's services but because of the way I was informed I would certainly recommend Key Retirement Solutions and in particular Dean, to any friends wanting information and the services of this type of company.
Our Key Retirement rep, Derek Wren was a joy to work with. He was pleasant, courteous, patient and very knowledgeable. Derek was patient throughout our meeting and addressed all our questions and concerns. I was very impressed with the service provided by Key Retirement and Derek in particular. He is is definitely an asset to the company.
Clear and concise information helped us in our quest to put our finances in order. Two home visits by the Key representative, Mr. Keith Stringer, helped immensely. Would be happy to recommend Key Retirement Solutions to anyone.
I have very little negative comment to make other than the problems with arranging a survey. Had not Mr. Paul Blyth become involved we would have been faced with close to a six week delay. Full marks to Equilaw, who really were first class in all communications and provisions of documents.
One other very small point is with the address of this email to me. Surely it should have been addressed to me as "Mr" or, use my Christian name before my surname?
Sam at Key retirement solutions took all the stress and worry out of finding a suitable pension for me. I was coming to the end of my pension scheme and needed an enhanced pension, which the company I was with didn't do. So I went onto the internet to shop around. I clicked onto Key retirement website and filled in a simple questionnaire. Sam got in touch with me immediately and was so helpful I didn't bother looking elsewhere, she did it for me. Thank you very much Sam you a have been extremely friendly and courteous the entire time. I think I would have struggled and probably stayed where I was without your help. You are wonderful.
i have just released equity from my house through key retirement solutions, i found the process stressfree and extremely quick and efficent. my adviser mr Lloyd kensey was very pleasant and professional in dealing with the process, he phoned and kept my updated every step of the way. i would recommend key retirement solution if you were thinking about releasing equity from your property 10/10
Key Retirement Solutions responded to our initial enquiry swiftly, but there was never any pressure or hard-sell. Our consultant, Joy, treated us with respect. She answered our questions, and those of our family, honestly. She knew how to overcome a potential hitch. We would highly recommend Key Retirement as the solution.
What a pleasant surprise to be given a level of service that I have not experienced in a long while. From start to finish, Key retirement gave a quality of service that went "that extra mile" it was friendly, competent, accurate and easily understood to the extent that I could not fault it. I must complement Lee Staniford who was a paragon of efficiency. I was not surprised, I was amazed that an on-line company could be so good
Sound and professional impartial advice backed up with a speedy completion. In the capable hands of Key Financial Solutions, Equity Release is straightforward and stress free.Our particular thanks to our assigned consultant George Wotton Who was a pleasure to deal with. Would thoroughly recommend Key Financial Services
The whole experience of dealing with key has so far been very easy, the original telephone contact with the call centre resulted in us being put in touch with Charlie Grego who has, so far, proven to be extremely competent, informative and very personable. He has managed to turn a potentially stressful situation into a very comfortable one. Many thanks!
Mike Stringer made the whole experience easy to understand. There was no pressure to take out the plan. We were given plenty of time to discuss between ourselves what direction we wanted to take. We would advise anybody to at least consider the options offered.
My wife and I found the service that we have recieved to date has been very friendly and professional. Taking equity release is not an easy thing to decide to do, we feel that we were made to be the important factor in this decision and not the company getting a signature.
David Walls came across as a thoroughly trustworthy representative of Key Retirement Solutions. He read everything through with me; waited for me to consider all the information given and had no hesitation answering my queries. Key R Solutions was recommended in The Daily Mail. I take this paper every day and read the financial advice.
The offer I am taking up seems to be my ideal solution.
Our adviser was Richard Haste. He took us through all the way, explaining every aspect as we went. Richard simplfied what at first seemed a complicated affair He and of course Keys Retirement Solutions did a fantastic job and I would not hesitate to recommend them. If fact I already have.
I was amazed how simple it was to go thru this procedure and get my pension sorted, a very informative,friendly and reliable service and Frank the person who dealt with my case was always available to give advice and always rang me back when he said he would until the whole thing was sorted and in place . Would certainly recommend this Company service to anyone wanting there pension handled genuinely and smoothly .....
We suddenly found ourselves requiring a substantial amount of finance in a very short space of time. The only option we had, was to use our home as collateral. We contacted Key Retirement after reading reviews in the press and were pleasantly surprised with the amount of information and reassurance we received from Phil at our initial interview. All the information was backed up by other concerned agencies right up to our final meeting with our own solicitor.The whole procedure took exactly one month from our first interview to the date that the finance we needed was sat in our bank account. SERVICE WITH A SMILE!
The service offered was good and the results were as forecast.
Between the start of the pension instigaton process and the commenement of pension(about 4 weeks), there was little communication regarding progress.
Equity Release can be a daunting, unknown prospect but my Financial Advisor, Mr Lloyd Kinsey, put me at ease immediately with his expert knowledge of the market leaders and described the process of equity release carefully, step by step and with no pressure at all. Mr Kinsey's friendly and relaxed delivery was accompanied by a total understanding and expertise of equity release in a way that I feel could not be matched by another company. Following our initial consultation, I felt confident that equity release was for me and I have now begun the process, safe in the knowledge and advice received from my advisor. Thank you Key for such an excellent service.
The whole process from start to finish was carried out in a most professional, courteous and friendly manner.
When visiting us at home, our Keys Advisor, Richard Haste, was not only very efficient, but also courteous and sociable, making us feel we were very happy in dealing with Keys,
and confident that we were dealing with a company that we could trust. We were also kept informed by Keys, JustRetirement and Equilaw by post, phone calls and e-mail.
Finally, we were most pleased that finalisation of the equity release, and the paying-off of our outstanding mortgage was completed almost a month earlier than expected.
Sincere thanks for a job well done to everyone concerned!
Our Advisor took us through the options and we felt that he had our interests at heart.Throughout the process he always reacted to our questions without any delay and my wife was particularly pleased with the fact that he always included her as we moved to a successful conclusion.
Phil is very good at his job,anything we needed to know he found the answer for us.
Our contact was, Sam Kakuji, and open and pleasant through the three or four phone calls we had and gave what she promised in the time given, or shorter.
My wife and I experienced no problems whatsoever, nice to do business with, especially in a money area where we have no experience so must trust the person dealing with our future finances, you only get one chance at this.
From our first enquiry to Key Solutions to completion the process was very easy.
Key Solutions rep Mr George Wotton was very helpful and explained all the options open to us and worked with us to give us a plan which suited us and our needs. Everything was explained step by step and we felt very safe with his knowledge.First class service and a company we would recommend.
Key Retirement Solutions have been most helpful in advising me to find the right annuity, without any charges. George Mann has been very helpful, courteous and efficient in dealing with all my questions and I' m very grateful. The initial information packet was clear and not difficult to follow and the instructions to go ahead were also easy to follow. All this made it easier for me and my husband to decide on which annuity to sign up to.
I will have no hesitation in recommending Key Retirement Solutions to anyone, in fact I have done already. My request was handled by Paul Traynor whom I found to be very professional. In particular he spent time to explain my choices and kept me updated throughout. The whole process was pain free. Many thanks.
I applied for an equity release loan with key retirement solutions and was surprised how easy it was. Kate Stubbs was my adviser ,who explained everything thoroughly.within days Kate returned with several options, and we chose the one most suitable for us.
Kate explained how the application would proceed and posted it.the total time period was eight weeks,throughout this period Kate kept us informed as to how the loan was proceeding.It has all worked out well, an excellent service,thank you very much.
To reply as a company, please log in to your business account.