Derek Wren arrived exactly when he said he would. We had a very friendly meeting and felt we had all the information we needed to help us make a decision about what we needed. We very much look forward to our second talk and hopefully can go ahead to a satisfactory outcome.;
My thanks to Alison Banks and the staff at Key Retirement Solutions for a very efficient and useful service. Everything was explained in simple terms and although I started the process in autumn 2012, I postponed it until autumn 2013.
Alison kept me fully informed at all stages.
I will have no hesitation in recommending KRS services to other people.
Couldn't fault the service I received from Paul Paradiuk . Everything was made very clear and all queries answered to our satisfaction. I have no hesitation in recommending Key Retirement Solutions - just give them a call and the rest is easy.
I was very nervous about making a phone call about being my dad's Power of Attorney. What was all the worry about? I was helped all the way from start to finish, but having a friendly and helpful voice to speak to made it painless, and spoke volumes. Thank you so much Chris H, I feel as if you have lifted a ton weight off of my shoulders.
Our transaction was completed in less time than estimated,There were no snags,catches or delays. Our local Representative was efficent,very helpful and best of all professional and knowledgeable.Ashford s of Exeter were used to complete the legal formaiities .Ashfords kept us very fully informed and inspired total confidence
whci is one of the benefits in dealing with specialists. Thankyou Ashfords and thankyou KEY SOLUTIONS.The whole transaction,with all of the formalities completed,was achieved in less that the estimated time frame thanks to all the particpants expertise and efficiency. JUST BRILLIANT
Susan Podger was extremely professional and concise with her presentation.Every aspect of the key facts were explained in a manner that one could understand,and made it much easier for us to make the right decision. We would have no hesitation in recommending KRS.
I would most strongly recommend Key Retirement Solutions and in particular Martin Dyet for their great service. We were kept informed at every stage and despite some difficulties (not of their making) things progressed very smoothly.
Key Solutions gave a a great service when searching for a pension annuity provider. They were efficient and extremely helpful at all times, making the process easy to understand and the paperwork simple to complete. They provided a single contact person who dealt with me throughout which was a big plus point. No complaints and would fully recommend them.
Was very happy with the service I received from Keys and the continuous support and professionalism from our advisor Rob Ashurst. Being able to pay off our mortgage has taken a big weight from us both. The advice given was concise and easy to understand and the whole process went very smoothly.
From my initial phone call to us signing the final agreement, the whole process was explained in detail all our questions answered honestly in my opinion also the pros and cons pointed out. The adviser we had I only can describe as first class with no hard sell, he kept us informed throughout the whole process. Finally the solicitors who overseen the legal proceedure were very professional and again explained all the fine print.no
I have been very impressed with all aspects of my dealings with Key Retirement Solutions.
My contact, Phil Clark, has delivered in every way with clear concise and timely information. I have not had to chase for information at any time.
I have already recommended your company to a number of my colleagues and friends.
I am grateful to Key Retirement and my contact Ron Oates who have this process of Equity Release really easy with no undue stress which to be honest I have always found in the past when I have obtained a mortgage. My contact Ron made everything clear from the beginning and encountered no unforeseen problems, the solicitors I used were recommended by Key and were fast and faultless and I have no hesitation in recommending Key to anyone who finds themselves in the situation of having a property which is paid for but they now need extra funds to bolster their pension or would like to enjoy life more fully now they are retired and have the time to appreciate it more.
From start to finish I was kept informed of all developments. If you hate making phone calls and sometimes getting different people and having to start all over again - use key retirement solutions - Javaid Hussain did all the work for me and I got all the benefits of a higher income. Thank you Javaid.
we have been considering Equity release for some while and we spoke to Glen Pike in the very beginning - Glen has has always dealt with us in a professional manner - answering our queries clearly - and generally guiding us through the application procedure with a thorough explanation the lifetime mortgage
The advice was impartial and very helpful. I felt at all times that I could change direction or abandon the whole process without rancour on the part of the advisor that I dealt with.
From start to finish Ivor Bedford, who was appointed as my Agent from Key Retirement Solutions, put me at my ease and guided me through the daunting prospect of not only my equity release application but also the stress of moving house which was all part of the same process. I was having to deal with all of this on my own and Ivor explained everything clearly and thoroughly. My thanks go to Key Retirement Solutions for providing me with peace of mind and to Ivor Bedford for his invaluable help.
An excellent service handled by Hollie Appleby with kindness and understanding in obtaining the best possible result for my equity release plan. In fact she went out of her way to help me over and beyond what was required - I would certainly recommend your company to other people if all of your staff is as helpful as Hollie.
We found the experience to be simple and fast. Our advisor was helpful, polite,
punctual and extremely knowledgeable about the whole subject of equity release. She walked us through the whole process step by step.
Sharon was able to give me all the information I required and did all the hard work . I just answered the questions she asked me and the forms I filled in were all marked with
notelets to help me. Easy peasy. Glad I saw the advert in Yours magazine.
Mr Steven Craven is a valuable asset to Key Retirement Solutions he has kept me up to date on all steps of the process and made my retirement fund very simple to complete I am very impressed.
The service I received was excellent from start to end I cannot fault anything.
If anyone is looking for Retirement help I fully recommend Key Retirement Solutions.
We were not sure how equity release worked. We had a meeting with Mark Reynolds, Mark explained the whole process in detail and then let myself and my Wife decide on our options, I then contacted Mark to arrange a second visit. this was done quickly, where again Mark went through the process and the paperwork in detail and now the process has started.
We would like to thank Mark for all his help, at now time during our two meeeting with Mark did we feel under pressure to agree to sign any papers, it was a pleasure to work with him.
We would recommend your company and Mark Reynolds to anyone.
We found the Rep. to be very clear in his explanations of the pros and cons of Equity Release.
His presentations were very satisfactory and he took our interruptions in his stride
We both felt that what he advised was in our best interests and we were impressed with the quick response .
I was afraid to take this step, I had no need to worry. All I did was tell the representative
what my concerns were, and what I hoped to achieve. He explained everything in simple easy to understand terms, and came up with a plan that suited my needs
to a T. He did everything, there was no high pressure sales pitch, and every detail
was explained in a professional and good humoured atmosphere. I was well pleased with Key Solutions service, and would not hesitate to recommend this
company to anyone wanting to take this step.
Every step was was explained very thoroughly but in terms that were easy to understand. The representatives that we met were excellant, professional and easy to understand. I would highly reccomend them.
I found Key Retirement Solutions a very professional company to deal with. It was made clear from the start what they could do and what they could not do. Be sure they are not financial advisers and make this understood. Communication was excellent, short emails to keep me up to date at various stages were very precise and gave confidence.
When I had a small issue with one of the policies, again this was resolved with Key Retirement Solutions adding and helping if they could.
Very pleased I used them.
Having spoken to Key Solutions with regard to Equity Release, I found our initial conversation very helpful and informative. The advisor Mr.Dave Jones put me at my ease, he listened to my situation and recommended the best plan for me. The whole process was handled very professionally, was unhurried and made me fell that I mattered.
The man came out and went through a few different plans and we said that we would think it over and look at some other equity release offers. Age UK, Age Retirement and Saga. None of them could come up with the same plan as we were offered with Key.
Glen the salesman was very good did not push us in any way, when he came out for the second time he read through the paperwork and left us to read it at our own pace.
We then asked him back so we could go ahead with the plan a Lump Sum Lifetime Mortgage where upon you can pay it back when things get better, or you come into some money. Unless we live to be over 100 years old, there will be some left for the grand children.
We were very impressed by how easy and straightforward your adviser Joe made the whole process, very professionable yet approachable. He was quick to respond to our questions and made each stage worry free. Compared to one of your competitors there was no contest who we would choose, and we would recommend your firm with no reservations.
Adrian was very helpful and kept us well informed as to the progress of our application. It made the progress of our proposed purchase a lot easier and we feel that it is easy to talk to him, whatever the outcome.
We were extremely impressed with all aspects of our Key Retirement Solutions application, from the initial phone call to the visits of the equity adviser. The adviser Mr Ian Branagh explained everything precisely and answered any questions fully and in plain language. He further informed us regards follow up which happened as stated. At all times the well presented adviser was polite, courteous and very knowledgeable. We are very confident that the information we received will result in our ultimate financial benefit.
We were given clear and concise information on the various types of scheme available. All the information provided was easy to understand and given with complete impartiality. We would be happy to recommend this company to anyone considering equity release. Such a big decision requires a thorough review of the current market and dedicated independent advice - that is exactly what we received.
It has taken us 2 years to contact Key Retirement Solutions, we don't know why we waited so long. From the initial call to 2 visits from Paul Paradiuk it was all so easy, All our options was fully explained by a very pleasant and knowledgable Paul. We would definately recommend Key. Thank you Paul Well Done !!
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