I ORDERED A PRAM FROM THE WEBSITE ON THE 1ST MAY 2012. WAS TOLD ON THE INTERNET 15TH MAY DELIVERY. AS OF TODAY 8TH JUNE 2012 THEY HAVE LIED NO END BLAMING THE COMPANY OF THE MAKER OF THE PRAM STATING ITS THEIR FAULT WHEN I SPOKE TO THE FIRM OF THE PRAM MAKER TODAY THEY HAVE ACTUALLY TOLD ME THAT KIDDISAVE SHOULDNT HAVE TOLD ME 15TH MAY THE DELIVERY WAS FOR THE 31ST MAY WHEN STOCK WOULD BE IN THEIR WAREHOUSE. IT IS ACTUALLY THE MAKERS OF THE PRAM WHO ARE SENDING THE PRAM OUT TO ME. IM AM REALLY DISGUSTED WITH THE WAY MY ORDER HAS BEEN DEALT WITH, AND THE ATTITUDE OF THE STAFF AT KIDDISAVE THE NEED TO HAVE CUSTOMER SERVICE TRAINING.
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We apologise for the issues regarding your order, as you are aware we have been in contact with red kite on a daily basis. We was told and informed the delivery was going to take place yesterday which didn't arrive.
Having spoken to Nick at Red Kite today we managed to get him to contact you to send this direct for Monday.
Once again we apologise for any inconvenience caused.