kiltmakers.co.uk reviews

kiltmakers.co.uk reviews

Excellent
9.7
from 0 - 10
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Review by confirmed purchaser

fast and efficient

I ordered kilt socks online and received them within two days of ordering. I was expecting to have to wait about a week but the socks were sent out within 2 hours of ordering. Efficient or what!
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Review by confirmed purchaser

Thoroughly professional and totally reliable service quality products

It the first time I've bought from this Company and it won't be the last. I am delighted with my Celtic Semi Dress Sporran, beautifully made, looks great with my kilt, can't fault the quality in fact I was surprised at the excellent quality for the reasonable price I paid. I would not hesitate to recommend Kingmakers to my family and friends
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Review by confirmed purchaser

Very helpful!

The lady that I dealt with (Anne Milsom I think) was extremely helpful. My order arrived in good time and exactly as I asked for. I will certainly use the company again when I need to, thanks again
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Review by confirmed purchaser

Very helpful

Great communication. Item dispatched straight away as promised. Would definitely use again and recommend to others.
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Review by confirmed purchaser

Excellent Quaiity & service

I Ordered Ties In Morrison Tartan & A Pair Of Matching Cuff links, The Service I Received Was Absolutely First Class. Also The Quality & The Price Of The Ties Was Excellent . I Will Definately Be Recommending kiltmakers.com To Others
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Review by confirmed purchaser

A real deal

Really good quality and prompt delivery. Thank you
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Review by confirmed purchaser

Excellent service, quality product

Ordered glasses. They arrived promptly and appropriately wrapped (no breakages). They are a great product and I'm completely satisfied.
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Review by confirmed purchaser

Exactly what i wanted!

Well i found out from doing a bit of family history that i had links to Scotland, my great-grandfather was from Glasgow! so i looked up his family tartan; Moore or muir and found a tie that i liked on Kiltmakers, i checked it against other sources to confirm it was the right tartan and decided to order it unaware of the quality of the make. it arrived within the specified times on the website and i was overall very impressed not only with the colour and style of the tie but the overall quality was superb. i can now proudly wear my family tartan and enjoy my connection to my forefathers.
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Review by confirmed purchaser

Good product, good delivery, good price

I was very happy to find the product I ordered and there was a great choice, at a fair price. The delivery was quick. The only thing that was a slight negative was the packaging - I was ordering something for a gift, but the packaging came with 'Kiltmakers' on the packaging which gave away the surprise some what! In future I would maybe try to place an order over the phone, rather than the website, in order to try and get more discreet packaging.
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Review by confirmed purchaser

Excellent quality and service!

It's always difficult to judge quality when buying on-line but I needn't have worried and was really pleased with the quaich. As this was for a birthday present the added engraving of the clan crest was a lovely touch and my cousin was delighted with it. The service was excellent, I was kept well informed of the progress of my order and the delivery was quick. It arrived in good order due to being well packaged. I would certainly use this company again.
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Review by confirmed purchaser

Quality products

Good stuff, engraving excellent.
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Review by confirmed purchaser

Excellent service & product

Ordered & the gift for a future wedding arrived & is better than described on web, overall I would recommend
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Review by confirmed purchaser

Reliable as always

So with a title like that, why only 3 stars? The main reason is the packing. I ordered two canvas bags and a mug. No problems with the mug - it was wrapped in a 'jiffy' bag and well protected. The only protection for the two bags was the box everything came in and a load of 'cross-cut' shredded paper to fill in the cracks. This stuck to the canvas fibres of the bags and I first of all tried to brush them down to remove the bits of paper, but the fibres were getting in my throat, nose and mouth - as well as paper everywhere. I tried to vacuum them off and thought I had succeeded until I presented one to a friend today and still bits of paper were in the nooks and crannies. Kiltmakers, when I contacted them about this, tell me they use this method to be ecological and meet targets - well with electricity used at this end, not to mention time and effort, coughing and tissues used I can assure them that there has been no savings here! I have bought several items from Kiltmakers in the past - I will think twice before doing so again.
kiltmakers.co.uk

Reply from kiltmakers.co.uk

Hello Mrs Kempton

I write to apologize and say sorry to you for the obvious distress and your wasted time, I have caused you with the packing material used to pack your order. Feedback from customers like yourself is very much appreciated, and I can assure you I read everyone personalty and do my utmost to resolve any issues, should there be any. My aim is complete customer satisfaction, to this end I have given you a £15.00 refund, hoping you will accept, as some compensation. By this I hope to restore your confidence in shopping with us again, giving assurance we no longer use this type of packing material.

Kind regards

Chris McLeod
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Review by confirmed purchaser

Exactly what we needed

We needed to buy an additional kilt for our growing daughter and we found the exact skirt in a larger size. Now the smaller daughter can wear the smaller size. We will be in contact in two years to buy another size larger!
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Review by confirmed purchaser

Tartantastic

Ordered myself a tie in a tartan which was out of stock. I desperately needed this particular tie for a World stage coorporate event that I was attending in just one weeks time, and kindly made the urgency of my plight known. The tie arrived a full day prior to departure and the quality is absolutely peerless. I have already had a number of comments regarding the look and quality of the product and I myself could not be happier. I would not hesitate to recommend and shall certainly use them again.
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Review by confirmed purchaser

First class

Although I was born in Northern Ireland my love for Scotland is through my grandmother Agnes Gunn and I have always felt Scottish. I told my sons this on many occasions and said to them I would love to own a kilt in the Gunn Tartan, low and behold my youngest son, Lee, surprised me this Christmas with not just a kilt but socks and belt. This was the match that lit the fire, I have now purchased jacket, shoes, waist coat cuff links and all the other accessories to make up the full outfit and am proud to wear it. It was made all the easier knowing I could get all from one store, Kiltmakers and would encourage anyone with my life long feelings to just do it, don't leave it as long as I did to enjoy the heritage of being Scottish in the heart.
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Review by confirmed purchaser

Excellent service!

Bought four ties for a family wedding. The service was prompt and efficient. I would certainly reccommend this company
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Review by confirmed purchaser

just as described

Very pleased with the prompt service.
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Review by confirmed purchaser

Outstanding service

Would thoroughly recommend this company. I have purchased from them before, but this time the item I wanted was out of stock. I needed it by a specific date, as a gift, and they helped by expediting the order from the manufacturer, in order for it to reach me in time.
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Review by confirmed purchaser

excellent thanks

as it said on the packet thanks

About kiltmakers.co.uk (Alex Scott & Co Ltd)

90 Day Return Policy

We are so confident you will be happy with every purchase that you make from us we offer a 100% Satisfaction Guarantee. We will be happy to refund or exchange any product, for any reason, provided it is in good condition.

Free UK Delivery

Delivery is free to most UK addresses. Our delivery charge if you are further a field is one of the most competitive available.

Same Day Dispatch

All our stock information is 'live'. Place an order before 4pm (during normal workdays) and we'll send it out the same day.

About kiltmakers.co.uk

With 6500+ Scottish Gifts, Kilts, Highland Wear, Scottish Jewellery, T-Shirts, Womenswear, Childrenswear, Tartans and 100s of Product personalised for your Clan, we're much more than just a kiltmakers. Alex Scott & Co. Est. in 1925, in the heart of Aberdeen, we give free delivery on everything and the best Scottish service. Unbeatable customer service, and fast, free delivery.

Visit kiltmakers.co.uk

Contact information

Call us on: 01224 674874
We live here: 43 Schoolhill Aberdeen
AB10 1JT Aberdeen
United Kingdom

Category

kiltmakers.co.uk is ranked 10 out of 90 in the category Fashion Accessories

kiltmakers.co.uk is ranked 5 out of 94 in the category Ladies wear

kiltmakers.co.uk is ranked 6 out of 97 in the category

90 Day Return Policy

100% Money Back Guarantee

We are so confident you will be happy with every purchase that you make from us we offer a 100% Satisfaction Guarantee Should you wish to return a purchase within 90 days, please contact us first. We will be happy to refund or exchange any product, for any reason, provided it is in good condition. You are obliged to take reasonable care of the goods whilst in your charge. On satisfactory return, we will refund your payment through the same payment method used to purchase the products.

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