The product and service were both great. I bought this as a present from my husband, and I've had so many mails since, with your company name on that I'm worried he will spot one and immediately guess what I've bought! Not so many follow-ups please - I won't be buying your products every week!
Customer service is second to none. Had a problem where my original purchase got lost once in royal mails hands. Where Royal mail were absolutely useless in helping me, kiltmakers.co.uk sent me out a replacement. I cannot thank them enough :)
I can't recommend this shop highly enough. I have used it twice now. Their range of products is great - I simply can't get these products where I live in Australia. The website is easy to use and the items came very quickly - they arrived faster that some things I also ordered from an Australian website on the same day!
I fully recommend dealing with this company - staff pleasant and helpful, goods good quality and delivery speedy.
Used this local Aberdeen company as wanted to buy genuine Scottish gift for relative in Canada.
Was so easy to view ,browse and buy online.
Items arrived within few days. I did not realise this company had so many unusual or traditional ,
quality items at reasonable prices.
It was very easy to find what I wanted on the website. The items were not in stock but estimate given of when they would arrive, and they arrived as predicted. I had an email to tell me they had been dispatched. Excellent service. When the items arrived they were exactly as I was expecting. I would definitely order from them again.
Super quality cashmere scarf, just the right length and unlike some, no scrimping on the width. And in just the tartan I was looking for too!
Kilt makers is one of those few companies I look forward to receiving emails from!
Ordered two bags for Christmas presents. They arrived quickly and now I am considering keeping one for myself! Both bags are good quality and just what I was looking for, really pleased with the price and the purchase.
Many months ago I searched for the product but to no avail but then I went onto this site and they explained that they were currently unavailable but they would contact me if I so wished when they became current stock. This took quite a while and I was extremely pleased to receive their email to say that this item was now available. Grateful customer I certainly am!! Thank you and I will certainly visit your site again. I couldn't really believe that you would let me know after such a long time. My faith in the old ways is now redeemed.
Fab kilt, you know, when you have a certain garment in your minds eye! well this kilts was just that. Excellent service, I needed to exchange my first choice with the next size it could not have been easier. Thank you kiltmakers.
I have made several purchases from Kiltmakers and have been very happy until this last purchase. I sent for a celtic pen and letter opener in a presentation box.The box was broken so I immediately rang to tell them and I was told I would get a replacement box, but it has never arrived! As it is a gift I shall have to find a box to fit it in.
see above, nothing received so far
Was looking for a calendar that was a little bit different for my elderly parents. Mam is originally from Aberdeen so was pleased to find a lovely Aberdeenshire calendar. Very easy to order and prompt delivery. Not disappointed. Will be back next year if they like it.
Good service, good product and cheaper than the rest!
The scarf was just what I wanted. I found out by doing my family tree, that the Bruce Tartan was our family Tartan. So I said why not have a scarf of the family Tartan to wear. When I received it was just what I wanted to put with my red coat. So thank you its very special.
I bought a quaich from the website and the size was detailed incorrectly. I have ended up with a tiny quaich which I could not return as it was engraved. When I called to let you know, I was told the dimensions were for the box. When I checked ths size of the box, this didn't match either. I suggest the website sizes are checked and amended. So slightly diappointed.
The service was great placed my order got a conformation email to say it had been received as it was a Friday evening I did not expect my order to be sent over the weekend. On the Monday I received an email to say it had been dispatched that day I received the item a few days later. I'm very happy with the hip flask set it was well packed and arrived in perfect condition. One very happy custome.
The service we received for our small order was outstanding. Our transaction was handled with the care and attention usually associated with a purchase of much greater value. The quality of the item is excellent. It represents great value for money and was dispatched promptly. We shall be back.
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We are so confident you will be happy with every purchase that you make from us we offer a 100% Satisfaction Guarantee Should you wish to return a purchase within 90 days, please contact us first. We will be happy to refund or exchange any product, for any reason, provided it is in good condition. You are obliged to take reasonable care of the goods whilst in your charge. On satisfactory return, we will refund your payment through the same payment method used to purchase the products.