Ordered a pair of ties (unfortunately out of stock) for my sisters wedding. Was a little concerned that they wouldn't reach us in time but a short phone call explaining the situation, and two days later they arrive at the door. Absolutely brilliant service. Thank you so much!
This shop is fantastic, it's goods are top class and it's sales team are also out of the top drawer. The goods that I ordered arrived well packed and on time. At a price you can have no quibble with. I would have no problem dealing with them again
Very helpful sorting out the order.
We ordered the Sgian Dubh as a gift for our friend's 60th birthday, we are absolutely over the moon with this, especially with the engraving. It arrived on time as stated, we could track the delivery on-line. We are sure our friend will be delighted with his gift as much as we are.
I ordered a quaich as a wedding gift leaving it to the last minute as per and the kiltmakers exceeded my expectations for delivery- delivered flawlessly engraved in 4working days! Outstanding service and will definitely recommend to others - as well as using again in the future
I required extra assistance given that I was placing an order to be shipped to California which was needed by a specific date. I could not have been more pleased with my interactions with your staff and the assistance they provided to ensure that my order was shipped as soon as possible. Thank you for your stellar service!
Easy to use website. Prompt service. Lovely product. The engraving on the inside of the quaich I ordered was exactly what I had hoped for. The quaich was spot on.The presentation box, which I'd swithered over getting, was lovely, and good quality. The whole process was so much easier than having to go to a shop, find a quaich, then take it to a separate engravers, etc etc. I would totally recommend the Kiltmakers.
Ordering from Australia on a website in Scotland.
They have a very easy website to navigate and order though love paypal check out.
Communication was excellent. They contact me straight away with a query.
Postage was received with 3 days of order.
Highly recommend to anyone!
I ordered some 'scots' themed gifts including the 'blether' mug and Doric tea towel for my Granny who is Scottish but who now lives in England as a wee reminder of her home country! It arrived little over a day after I seemed to have ordered it! I was so surprised how quick the delivery was and will be DEFINATELY using the site again for Christmas prezzies! Thank you Alex Scott kiltmakers!
I've ordered stuff before from this company, but they were very quick. Apparently there was a blip on their computer regarding the colour of the coasters I'd ordered, so they 'phoned me up to check what I wanted. How many companies would do that nowadays?
No mess, no hassle, speedy service.. Sometimes when you are looking to 'tailor' an object you give up with the website and call the suppliers but the website ordering was very easy to use. We wanted an engraved quaich for our wedding ceremony - was exactly as described and the engraving perfect.....kept updated on despatch adn it arrived 2 days later as promised. What more can you want?
I brought one of the aprons while on vacation. when I got home I wanted another one for my daughter. Their website was easy to follow and shipping was very low and I didn't get charged for the VAT. Love the merchandise.
There was a problem with one of the items I ordered, but I was assured it would all be delivered in time for the wedding I was going to. It was, of course.- very efficient and prompt service. Thank you.
Thank you for your help in obtaining my waist coat. I was not sure what buttons I needed and your staff sent me two buttons. My order being complete wy waistcoat arrived with in 24hrs and fits perfec. I will call on you againe
We ordered a celtic quaich, with added inscription, as a gift for a young man about to move to Asia in connection with his work. The process of on-line selection of the gift from an extensive range - and the composing/editing of a suitable inscription - was entirely seamless. On-line order confirmation and payment - as well as email updates of expected delivery date - went without a hitch. The correct product arrived as forecast, safely packaged and beautifully presented. A thoroughly modern and efficient service, many thanks.
My order arrived before I had time to track it. Excellent job on speed and I love the tie .
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We are so confident you will be happy with every purchase that you make from us we offer a 100% Satisfaction Guarantee Should you wish to return a purchase within 90 days, please contact us first. We will be happy to refund or exchange any product, for any reason, provided it is in good condition. You are obliged to take reasonable care of the goods whilst in your charge. On satisfactory return, we will refund your payment through the same payment method used to purchase the products.