Whilst searching for a replacement battery for my Dell Vostro 1720 Laptop, I happened to stumble over www.kingbattery.co.uk. I read up on their guarantee and replacement should there be any issues and seemed confident that this was a firm that I could trust.
My battery arrived after some time and only after seeing the packaging I realised that this item had not been UK dispatched, but from China. (ok, so it was later than i expected - no biggy!)
After a couple of weeks or so of use, my system alerted me of errors in respect to the compatibility of the battery and its failure to be recharged. So, I communicated with the firm and initially, the option was to return the battery for a replacement, however at my cost.
After 3 months of communication via e-mail asking where my battery was, the continual reply was that I promise that its on its way, but it failed to ever arrive.
I have finally resulted to feeling that I have been a statistic here and have effectively lost my money and time in dealing with this firm and also some of my faith in overseas company's with their false promises.
I gave them a final ultimatum for a resolution at the end of last week for a FULL refund and have not had a reply. And with this ultimatum was advise that I would be applying reviews for others to be advised of my disappointing service and poor product with no refund as promised.
For anyone looking to get a replacement battery, you would be advised to avoid www.kingbattery.co.uk and any other association with it as detailed below
Domain name: kingbattery.co.uk
Registrant: store4battery Co.Ltd
Registrant type: UK Individual
Registrant's address: drom rilong factory longshan industrial estate buji town longgang district shenzhen china 518110 China