LightRabbit LED Lighting reviews

LightRabbit LED Lighting reviews

Good
8.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
208 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

All good

Nothing to say here really. The shopping experience was good and I received the product I ordered quickly.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

a Light in the darkness - excellent

Well packaged and quick and efficient service
will use again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent, prompt service with competitive pricing.

Everything delivered very promptly as ordered.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast and reliable service

Placed 2 orders recently and both were dealt with fast and efficiently.
Items were as described and work great, they were also a good price.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good lights and service

Buy these they are superb
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick service but product disappoints

I ordered an led mr16 lamp to replace a 35w standard unit. The light was much less and only half as positive as a similar wattage unit from Sainsbury.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

quick and good thks

quick and good thks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Dreadful service - no delivery after nearly 2 weeks

Ordered LED lamps on 26 Sept. No delivery by 2 Oct, so asked what was happening. Told lamps were not in stock, but would arrive on 4 Oct and should arrive by 8 Oct. It's now after 6pm on 9 Oct and still no delivery. And the order status on the web site is still "pending", so the lamps have obviously not been dispatched yet. And you've had the cheek to debit my credit card on 26 Sept. I'm awarding only one star rating because you've taken payment from my credit card before shipping and I consider that unacceptable.
lightrabbit.co.uk LED Lighting

Reply from lightrabbit.co.uk LED Lighting

Dear Mr Moor,
I am sorry you have experienced a stocking problem. I am pleased to say that your products have arrived today and will be despatched tomorrow.

We apologise for the delay but we have experienced a huge demand in our products which was not envisaged.

We hope this has not caused you too much trouble :-)

Kind regards,
Hannah
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

An eLIGHTening experience

The service was exceptional. The item arrived in super fast time,the price being the best value on line .Really pleased with the item,the light output is amazing for such low wattage.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

on the whole very good

only thing i feel that was wrong is they do not how out of stocks on the website or when you place the order
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt service, keen prices, good products so far

I took the plunge and converted all my halogen downlights to LED equivalents, approx. 45 in number. So far the swap has been worthwhile with much brighter ambient tight and a huge dip in the heat generated/ energy used. No other company seemed to provide 120degree spread /36 element LEDs at an equivalent price.
Delivery, price and range were outstanding so now we just wait to see if they last!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Wrong bulbs sent... Twice!

I've only ordered twice, but each time I was sent the wrong bulbs. They did send the correct ones by next day delivery, and asked me to return the other bulbs. I was told I'd get the postage returned to me, after sending the bulbs back, but it took several emails, over the course of a week or so, to be told that my refund would be processed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast and simple

I was doubtful about all this, but the whole system was fairly simple, fast and efficient, just a shame the bulbs that I bought don''t fit where I wanted but I can use them elsewhere in my house, good service, I will more than likely use your company again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good to deal with.

The GU 10s I ordered arrived very promptly, but unfortunately one of them was warm white instead of cool white as ordered. I emailed the company and the correct one arrived by return.

Mistakes can happen, but what is important to me is how the company responds. In this case, they passed with flying colours and I would have no hesitation in buying from them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Shining example to others

two orders placed , both delivered on time , in tact and with brilliant prices . I will be back for more .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very reputable company

these guys make it even work for us in the US even though we can't get the free shipping they offer in the mother country.... I'll continue to use them. Time issues with the time zone change make communication difficult at times, but they do follow up and make things happen. don't hesitate to buy from this company just because they live across the big pond!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good product and good service

Very happy to have found LightRabbit, they are an excellent company providing very good products, detailed information and a great service
I would recommend them
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

An honest, efficient and friendly company

These guys are great. A small problem with my order was resolved immediately, and with goodwill in spades. They're based in Jersey so expect deliveries to take a couple of days.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great price and service

great price and service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great products maybe my experience was a one off.

Great product and price. Only problem was my order got lost in the system and if i hadn't chased it would probably still be there. On the plus side, when i brought it to their attention, it was dealt with immediately.

lightrabbit.co.uk LED Lighting Details

Best prices, products and customer support.

Light Rabbit is committed to ensuring better online shopping experiences for everyone, which means we do our utmost to make sure you have the right product for your needs.

FREE UK and IRELAND SHIPPING

We offer free delivery to UK Mainland on orders, terms and conditions apply as some postcode are restricted.

EU SHIPPING AVAILABLE

We now ship to over 20 European countries, simply check the website for details.

LED Lighting

Light Rabbit can supply for all projects. With an emphasis on quality products that last, every customer will make immediate savings from the moment they change to LED bulbs which will save you 90% on your lighting bills. Typical return on investment is under a year with an average life expectancy of 30 years/

Visit LightRabbit LED Lighting

Contact information

Call us on: 0800 080 3201
We live here: 10 The Parade
JE2 3QP St Helier
United Kingdom

Category

LightRabbit LED Lighting is ranked 41 out of 57 in the category

LightRabbit Charter

Satisfaction Guarantee

We are take our work seriously and ensuring customer satisfaction is part of this. That is why LightRabbit has created the customer charter to make sure you are more than happy with your purchase.

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.