Exceptional service great customer care
Review by confirmed purchaser
I already have 2 zip and link beds, one for personal use and the other is in my B&B - I get consistent remarks from guests on the comfort of the bed; but I was getting fed up of taking the head board off every time i needed to split the bed, but didn't fancy the fabric choices of the headboards available through Linx - so I got in touch with Peter Hawes and asked if I could send him some fabric that I had sourced and have the head boards covered. He was more than happy to accommodate, giving me the measurements etc. When I asked how much this would cost I was really surprised that there was no extra cost on top of the listed price. I posted the material up on a Friday and I got the completed headboards on the following Wednesday! I cannot recommend this company enough - in a day and age where customer service is woefully rare, it is refreshing to have someone go that extra mile. I am telling anyone who will listen about this experience! Thank you and I will be back when I need to replace beds in the future.