i bought two of these cages for my daughters hamster, as suggested on the web site of little pet warehouse, with the intention of joining them together to make a super large cage. the cage design in itself isnt brilliant, clearly a cheap and flimsy item, but, it gets worse! there are several holes in the cage where you can attach tunnels or blanks which are like a little domed window. The domes supplied with the cage DO NOT FIT THE HOLES! they simply fall straight through. when i contacted the little pet warehouse (there is NO telephone number for this company by the way!) they EVENTUALLY got back to me and said that if i 'heat" the connecting ring it will sit snuggly around the dome and that will then provide a secure fit in the cage! WELL IT DOES NOT! the lightest pressure/touch and the dome falls out! hey presto you have a cage that cost £50 that you cant use, a company who are no longer respinding to my many MANY emails, and now i have had to file a claim for a refund to paypal! disgucting, terrible, worst shop i have ever had the misfortune of using! do yourself a favour and AVOID AVOID AVOID! I will be posting the video up on youtube and it will be title JENGA HAMSTER CAGE DISASTER! see for yourselves!
Very happy to find a 1m x 1m cage for my 2 boy guinea pigs. The little fabric houses are adorable. The litter trays make great hat trays and are hard to find here in the big size. Very pleased that I could get all these items in one place. Expensive to get shipped to OZ, but worth it.
Agonised over what to order and who from and if the descriptions would be accurate. Took a chance and pleased we did. Met the description almost to tee. Value for money and good service would recommend and have since used again
This company also trade as Poppy Pets on Ebay and although delivery was quick if you need to return an item they are not so quick to help. I was sent the wrong colour despite e-mailing them first to confirm my selection and item was in stock. Due to size of item (a 5ft long rabbit cage!) I could not return easily - couriers would not collect from me as I am an individual rather than a company so didn't have an account. I physically couldn't carry it never mind getting it in my small car! Post office wouldn't take as "wouldn't fit through their hatch". On sellers website in their terms and conditions they would collect for a fee of £12.50 - which I was willing to pay but according to them they go by volumetric weight which my item was outside of the maximum weight. In the end I was stuck with this item due to no fault of my own and escalated problem to Ebay who sorted with a returns label and got refunded. Resolved in end but a lot of hassle so wouldn't recommend this company unless you are buying something relatively small.
I'd been looking for a big indoor cage for my two dwarf lops for a while and was starting to become discouraged and then I came across a large two storey hutch at Poppy's Pets which is just what I was looking for.
The cage is good quality, was delivered quickly, was easily assembled and is plenty large enough for two small bunnies and their toys. I'm delighted with my purchase.
I ordered a hamster cage, which I found was so much larger than other sites on the web. Very happy with the cage, it is sturdy and was so easy to put together. Delivery was first class, very quick, couldn't fault it. Would use Little pet warehouse for orders in the future.
I bought from this company from ebay and it was a great sale with great service and a great product. I was informed when my order was recieved and I told when it had been dispatched and when I should expect delivery. It arrived on time. Would recommend to friends and family and anyone who wants value for money and a great product for their beloved pet
A good site, with plenty to choose from.
A straight forward transaction, and delivery well within time specified.
Hammocks are holding up well at the moment; our furry friends don't seem to have a taste for them YET :)
The cage I bought for my rats was at least £30 cheaper than anywhere else I had seen it. I paid for the cheaper postage, only to have arrive two days after ordering anyway! It was exactly as described and ideal for my three rats, who have since sniffed, slept on and christened every part of it. Would definitely but from here again.
I am about to become the proud owner of 2 new baby rats and needed a lot of goodies for them. I searched around, and the best price and choice for what I needed came from Little Pet Warehouse. I was very impressed with their selection of items, and their competitive pricing. They even offer free delivery over a certain spend, to compete with some of the bigger names out there.
I placed an order, the checkout process was pleasantly easy and quick to do. As I chose the free delivery over a certain spend option, I expected my items to take a while to arrive. I was wrong.. they were dispatched the next day, and arrived super speedily! Everything arrived as described, and i'm delighted. Thank you very much, Little Pet Warehouse! I'll be back for more :)
Brilliant service, item arrived well packaged and very quickly. I always get what I order sooner than I expect. I have ordered from them several times, both big and small items, and never had a problem.
I love that their website gives a thorough description of the items (such as cages) making it easier to make an informed decision without physically being able to see the item yourself. Will highly recommend them as a company to buy your animal supplies from!!
I contacted the seller to ask if the rat/hamster cage was suitable for a hamster and was told yes. I was not told I would have to bend the bars of the cage to make it suitable so the hamster would not get out. The bars were too wide apart and not suitable for purpose. The seller was not very helpful in returning the very large heavy item even though I asked for help. Then they wouldn't pay the £9.60 return postage even though the cage was not suitable. I should not have had to bend the bars and that would have made the bars wider on each side of the wide bars any way. The service was really bad and they didn't care because they had my money but I haven't received a refund yet. I won't be using this company again. eBay even said they couldn't make the seller pay for the return postage even if there policy states the buyer should pay if the good we're not fit for purpose. I am so disappointed and so is my 13 year old son, it was going to be a Christmas present.
Perfect online transaction, item. Description exactly what I received.
Can not fault the service
LPW always have what I need. The prices are very reasonable and I've never waited more than three days for my items to arrive.
I cant vouch for their Customer Service because Ive never had to contact them!
We ordered a large ferret cage from LittlePetWarehouse at a reasonable price. We are very pleased with the product and it was delivered within 48hrs. Would recommend this company and so would Fred and Freda!
I ordered a large hamster cage at a very low price. The delivery was very fast, it arrived the next day. The cage was excellent quality, well worth the low price. If I need any more pet cages or accessories this will be the first website I visit.
Our rabbits are delighted with their new run. I am pleased as they are safe and we can easily move the run around the garden so they get fresh grass and saves mowing !
My order was dealt with promptly and delivered before due date excellent service.
Bought - Rat Cage
Price - Brilliant. Couldn't find anything similar in size/build quality for a better price and free delivery too!
Product - Flat pack cages are always a little dodgy and require some tweaking and reinforcement with a bit of thin gardeners wire. Nothing needed doing that I didn't expect from this kind of product, with a bit of wire it held up beautifully.
Delivery - Very fast. Arrived within three working days.
Issues - Yes. Cage base was cracked in the corner (which I believe was down to the delivery company, not the shop). One of the internal shelves that I ordered was also not included in the box.
Customer Service - Emailed back incredibly quickly (very polite) offered to send a replacement base with missing shelf immediately. Very pleased about this as I didn't have to organise a pick up for the broken cage!
Delivery 2 - This one took a little longer - 6 working days - but no problem really. Arrived in perfect condition and now my cage is complete!
Overall - Really nice company to deal with. Great products at very reasonable prices, quick and polite customer service and a happy me at the end! Can't complain much at all ;D
We bought this lovely big cage for our guinea pigs following advice from the rescue shelter. Having looked at lot of other websites and cages this was by far the best and a great price. It was delivered really quickly too. It has lots of doors on the front and top to help with access to our pets and for cleaning. Would definitely recommend to my friends and if we need anything else for our piggies we know where to look!
Very happy with purchase, amazing price and good quality item, though some instructions would have been handy to show how to fit the plastic 'stops' into the plastic rings. I ended up turning the plastic rings inside out to fit the 'stops' into them before inserting into holes in cage. Unsure if this is correct but seems to fit ok.
i ordered a cage for my guniea pigs and it was fab, half the price of the one i seen in pets at home and i have two very comfortbable guineas now. so thank you for the quick and easy service, i will be back again :)
It took a long time to workout how the tubes went. I put the tube end in and my hamster pushed it out and escaped. Now I tape it to it. If it was not for no information and my hamster escaping I would rate this 5 star. If my cats had caught my hamster I would have rated it 1 star.
I would definitely order from this web site again. The "toys" were great and the delivery time was outstanding.
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