This is the second time I've ordered from Loaf and both times the customer service has been spot on, no complaints. The Horace chest of drawers I ordered this time have turned out to be of lower quality than I was hoping and the finish was poor. I wouldn't order them again.
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We're so pleased that you're happy with our service and thanks for saying so. But we're sorry that you're not 100% delighted with your Horace chest of drawers. We want all of our pieces to be top-notch quality so if you'd like to talk to one of our Loafers to see what we can do then please give us a buzz on 020 8968 8843.