Loaf reviewed by

1 Reviews

Review by confirmed purchaser
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Great bed, delivery costs extortionate! Had to make complex plans to reduce costs to get it to us.

We are really thrilled with our bed, everything we hoped. Service we got from loaf was really lovely and personal. Only quibble was inflexibility over delivery to our address and the cost was ridiculous. In the end a kind friend helped out by having the bed delivered to him and we reduced costs by over £200. Loaf really needs to think about how unfair it is for people living far away. We probably won't use you again and can't recommend you because of delivery charges, sorry, you have do
Some lovely things. Sally
    TrustScore 8.9 / 10
    1,199 Reviews

    Reply from Loaf

    Hi Sally,

    Thanks for leaving us your feedback. We're so pleased that you're thrilled with your new bed. We try our best to get the lovely new things to our customers as speedily, safely and as reasonably as possible. However as some homes are further away from our base in London than others, unfortunately we do ask an extra delivery cost to cover this. It is something that we're looking at and we hope to offer our customers better delivery options in the future.

    We hope you enjoy some good Zzz's on your new bed and please give us a buzz if we can help with anything else.

    Love the loafers x
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