Living in the Highlands of Scotland you may think that travelling to Switzerland by train would be a huge undertaking, but Loco 2 has proved that it's anything but! The booking process was made very simple and we look forward to our trip in the summer holidays!
It was great to come across a website that made rail timetables and connections, simple and easy. I have always resisted tackling rail bookings online, because it was so difficult to work out schedules, connections etc. And Loco2 offered seniors concessions, which others do not appear to do.
I'd been trying to find a bargain fare between London and Aix-en Provence, with generally disappointing results. Seems if you don't book a long way ahead your options are limited. Whilst speaking to Voyages-SNCF the price they quoted me went up by £20.00. I put the phone down. Was about to give up when I came across loco2. The site was simple to use (I'm a not very young technophobe) and the fare they offered significantly less than others I'd seen. I've no hesitation in recommending this company.
I found Loco2 on the 'Man in Seat 61' web site. I live in rural Scotland but have traveled to the continent by train several times in the past few years. Each time I went to find fares, routes and buy tickets, it was a time-consuming process at multiple sites.
The EuroStar site is especially buggy, throwing me out 1/2 way through a booking, slow & difficult to discern whether your ticket had been accepted or not. Pretty scary while trying to buy on-line. My station is so small, it does not appear on the list of UK stations that qualify for a one stop shop ticket on the Euro-Star site & RailEurope kept saying there were no trains.
Loco2 was quick & had an advantage I had never seen before, the (-CIV) tickets that guarantee me a seat if I miss connections ( there are several to get to Paris or Brussels) on the Euro-Star & vice versa. Since Euro-Star does not have the world's best reputation for on-time connections, this is reassuring.
I checked Loco2's prices with the individual operators & the prices were nearly the same. I suspect the small differences were due to the individual operators not offering the (-CIV) fares. Buying the tickets was quick, painless & much easier than the way I have been forced to buy in the past.
Advantages: 1. Can purchase tickets from anywhere in UK to the continent, even my wee station 2. Can buy (-CIV) protected tickets ( no worries of being stranded or paying more) 3. Site quick & easy to understand ( I could see that my UK railcard got included in price) 4. Prices were as good or better than I could get using multiple sites. 5. Did not have to deal with the cranky Euro-Star site. :-) 6. Got seat selections as requested. Loco2 has my vote!
I'm from the USA and was frustrated trying to find train routes from Southwestern France to Paris. Most Internet sites seemed to link to RailEurope.com. It really didn't give many options. Found a website seat61.com that recommended loco2. Great website showed other trains routes that ended up saving travel time and money. Easy to use website. I could use my US credit card for the transaction.
I booked a series of separate journeys using Loco2 and found it to offer the best value combination in each case (I checked a couple independently just to see), with nice and clear presentation throughout the process. There is no extra booking fee if using a debit card although unfortunately credit cards attract a small surcharge (and American Express is unavailable altogether).
Went to loco2 from man in seat61 website. Wanted to book Zurich to London via Paris with longer stop over than screen appeared to give me. Actually the option was there but I didn't spot it. Emailed loco2 on Good Friday and had an instant and really helpful response. Very impressed! Hope to be able to report hassle free trip on due course.
I agree that for some reason it's difficult and confusing to book train tickets in Europe. E.g., the TGV lists about 7 different types of seating, which I wouldn't have understood even if it hadn't been in French. Loco2 made it much simpler - I just told them I wanted a window seat in the double decker. I did however end up in an arrangement of 2 seats facing 2 others with a table in between. Not what I would have chosen but was able to move to another seat after the train started. Loco2 even found a last minute TGV trip that SCNF did not list, which was also about 16% cheaper than anything SCNF was offering. I will definitely use them again. My only frustration was that I didn't notice each segment had a different reservation code so I could not print both tickets at Gare de Lyon. Ended up spending 45 minutes in a mob scene at the ticket office in order to get the missing ticket. In retrospect, perhaps I could have tried finding it in the system just using my name, but as I recall that alternative wasn't explained in the Loco2 instructions. My mistake but it wouldn't hurt for Loco2 to add this bit of learning to their very well written and complete instructions.
Well developed and easy to nevigate. Why are your published fares so much lower than actual? Videos of routes taken from moving trains are an excellent guide. I've only used your site for train bookings. Is it any good for other bookings? I have your site bookmarked and will share it with friends. Keep it updated!
My first time with Loco2 did not start well but the 'resident train geek' came to my aid when a glitch occurred in the SNCF software which meant I was initially left without 'print at home' tickets despite having paid! Loco2 sorted out the problem very satisfactorily. The website is user friendly and the Guides are easy to read. Christian Wolmar (RAIL magazine No.744 p38) testifies to the efforts of Loco2 to "to make it easier to buy European train tickets in then UK". Without the help of Loco2 I would not have succeeded in my ticket purchase from SNCF -who actually wanted to charge more because in the time taken to sort the "glitch" the fares had increased!
Booking a ticket with the French rail site has been very difficult. Sometimes the name of the French town I want to travel to isn't even recognised, which makes it all very frustrating. The odd time it has recognised my town, the message is always the same: Too early to book. (I want tickets for July which isn't too far in advance!) With this site I went straight to the booking section, and purchased a ticket for the date I wanted at a very good price. Such a wonderful site, easy to navigate and purchase was simple, even for me. Not only that, but I'm going to be travelling soon, and I'll come back and use this site to book travel for my trip 'Down-under'