Loco2 reviewed by

2 Reviews

Review by confirmed purchaser
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An excellent idea, but some difficulties with the execution

I think this website is an excellent idea, I use it often to book train journeys from London across Europe. The execution of the booking system is excellent, but I'm missing a few essential features, such as the ability to split journeys or choose longer stop-overs. I also had trouble booking sleeper trains in Italy. I had to go to the Trenitatlia website to identify which types of ticket were still available, before then booking through the excellent online ticket booking system offered by Loco2. I guess there is always a trade-off between simplicity of the user interface and flexibility allowed, and I'll watch the development of (and continue to use) this site in the future.
    TrustScore 9.1 / 10
    841 Reviews

    Reply from Loco2

    Hi Will,

    Many thanks for your feedback and for your repeat bookings with Loco2.

    We completely agree about the need for the features you mention. The reason we haven't add them already is because we are currently a very small team here at Loco2 and so we have to think carefully about which new features to prioritise in order to avoid the risk of tackling too much at once. We have previously prototyped both the ability to split journeys and to add longer stopovers, but more recently we have focused on making sure the core booking process is as smooth and bug-free as possible. We intend to tackle both of these things properly in the near future, so please do keep checking back on Loco2 as we continue to add new features.

    Thanks again for taking the time to leave such detailed feedback.

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