We've been making our own wine from concentrate on & off for years, decided to start again, tried love brewing & chose selection, got phone call right after saying not in stock and choice of refund or wait a bit - find by me to wait and product (country wine) much better than another i'd tried before, anyway first lot was fine and better still - one thing that puts me off buying online was the necessity to stay in all day or have a neighbour bothered or stuff dumped behind dustbins etc - with lb definited time given within one hour and the blioke arrived within 5 minutes of the beginning of the slot wine successful etc & when i made my latest order there was also a link to a little map you could track the dirver's progress along - lots of fun but didnt need it as again the driver was at the door right on time lb team obviously keeps up to date with how do an efficient service etc either on the phone or online and our wine is brilliant hope this is useful?
delivery was first class, all parts of the kit were present and in good condition, as a first time brewer the DVD was perfect showing me from start to finish all the processes. im on day three of fermentation and its bubbling away in the dining room, 4 or five days till bottling my cider, looking forward to trying it , all going well ill have a go at lager next , all in all very happy with my purchase and will definitely use lovebrewing in future.
I placed an order on Friday 28th March and it was delivered on the following Monday. I was impressed with this and also that a couple of hours after placing my order, I got a text message to tell me when it would be delivered, and on the morning of delivery day I got another text to specify the one-hour slot when it would be delivered. I wish other companies were so efficient!
There is a good choice of products on the website at competitive prices. I will definitely be using Love Brewing again soon!
The quality of the product and the service are truly fantastic. I have tried other suppliers over the years but these guys knock the socks off everyone else. Without a doubt one of the best ranges of products under one roof. Brilliant service - I have never been let down and everything I have received has been spot on. If you love brewing then Lovebrewing.co.uk
Having been a country wine maker for a few years, I thought I'd turn my hand to something more malt / hops related. Lots of homebrew web sites out there look like they where either made in the 1990's or look so unprofessional, that I'd never trust them with my card details.
Not so Lovebrewing - a well thought out, professional looking web site, that offers some real insight to the home brewer. Well done.
The choice of DPD as a courier meant that I was kept in the loop, down to texts with date / time of the delivery. This was reconfirmed on the day, and yes, they made the 1 hr slot.
Love brew are precise on the orders and generally have all I have required with information on how to use or get the best from the kit on their web site. The fact they use DPD you can get the delivery deferred or not as you want so you have about a three day window to get your delivery delivered, very prompt service then they mail you an hour window to deliver and this is great to save time. Not had a bad experience yet and would recommend to anyone. Prices are reasonable compared to many sites and the info given is sound.
I ordered on line as Lovebrewing had just what I was looking for. They confirmed my order immediately and the next day gave me delivery details. Their courier called when I had just slipped out for a few minutes and he arranged to call back the following day, which he did. I can't fault the service or the product.