I would always have given wineworks 5 stars for service but recent postal services have let them down . it used to be next day delivery , but now it can take 3-4 days for an order to be received plus the price for postage has rocketed.
A brilliant online shopping experience from start to finish. Would recommend you to my friends and family
Needed all the equipment for my first attempt at cider making. Found everything I needed in one place and cheaper than many other websites. Website was informative and gave me all the info I needed.
Just got to wait and see what the cider turns out like now!
This still is not what they make it out to be, expect to spend many hours fixing all the leaks that drip from the plastic fittings used to couple all the components, item is made in China not New Zealand and is of made in China quality.
You could easily buy all the parts to make a better quality product than this for less than £100.
The website is very helpful. The products are competitively priced and well described. Delivery in the UK is included in the price and clearly priced where it is not. The company used for delivery is fast and effcient.
As a beginner the website was very well explained and the videos were very helpful. My order arrived very fast and my question was answered just as fast so would recommend Love Brewing/Wineworks especially to beginners like myself.
The hardest part is waiting for the wine to be ready!!!!!
Wanted to start making my own wine, found this company recommended in Ideal Home magazine. Phoned company before completing my order with a few enquiries, they were very helpful. My order was delivered quickly and I have already started my first wine making endeavor! Would not hesitate to recommend this company and I will definitely be dealing with them in the future.
I placed an order for a cider starting kit and the goods where received a few days later as expected.
I asked a few questions about the equipment and got a response within a couple of Hours.
Fantastic service I would deffently odrer from them again
We ordered 2 packs of chemicals to make 4.5 litres of wine each. The packages arrived promptly, but despite being labelled (i.e left the factory) as 4.5 l packs, when opened it looked like chemicals to make a much larger batch. Queries this with Wineworks, they were very helpful, apologetic, and offered advice on what fractions of each packet could be used.
This organisation exceeded my expectations in terms of quality and delivery. They're also very engaging and ready to provide help/assistance whenever it's needed.
It was very easy to find what I needed and I was pleasantly surprised at the price. The delivery was fast and used DPD, who give you a precise time for the delivery. None of the waiting all day for a 9am - 5pm slot.
My only gripe is the free DVD didn't cover making wine from grapes. To be fair, it was FREE and it did cover a lot of other brewing info.
Before I purchased my air still from wine works. I ask a few questions which were responded to extremely quickly. After buying the air still i had a problem with the order which was rectified within 24 hours.
What more can I say. Great customer service, fast deliveries, questions answered in flash, these guy / girls are very knowledgeable. And best of all value for money as with the air still came £20 worth of free goods that no one else on the internet or local shops have come clear to matching. Looking forward to doing more business with these guys again.
I like the range of products. Prices are competitive. Good place so long as you are buying enough stuff to justify postage. Courier company is excellent with delivery within an hour window and text updates.
French for WOW! Ordered using their recommendations for cider making and forgot to pick up the delivery charge, but was advised the next day and once processed the order was dispatched the next day. Arrived promptly and well packaged a couple of days later, which considering we are in the middle of rural France was very impressive. Very good on site advice and I shall be looking to them in the future.
There's not a lot more to add than that. I have had very quick delivery every time, the products have always been great quality and a good enough range and there is plenty of support and tips on the website. I've had no need to call and speak to the company as there has never been any need to complain and everything has been answered easily, honestly and openly on the site. i can't recommend the products or the service enough. Thank you.
what great service. i ordered on friday thinking i would not get my order till at least the middle of the next week as it was bank holiday.
was quite pleasantly surprised when postie knocked on my door on saturday.
I have made several purchases from Love Brewing and they have invariably delivered on time, and been extremely efficient in calling me back when my order wasn't clear. They are the best on-line home brewing outlet I have found!
Very quick service on line. Called before placing order just to clarify a couple of points and dealt with immediately. Facebook Love Brewing page also helpful. Will most certainly be ordering from them in future.
The website was easy to use as a newbie and full of useful information. My order was dispatched and delivered in quick time and well protected.
After searching I finally found a double heating tray at a good price. It arrived a lot sooner than expected and well packed. It does just what I needed. I'm very pleased with my purchase. I will definitely use this company again in the future.
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