Hope you don't have to refund anything!
Shipping is excellent, the website looks fab and my stuff came quickly despite me ordering over the Christmas period. However one item I bought I had changed my mind about and decided to return it. I cannot even explain how many times I had to call up constantly asking what the status of my refund was, many times no one even answered the phone, it took about 3 weeks to finally get my refund back. I do really like love clothing but I'm worried that if I had to return something I'd be messed about again