We were 2 single females and booked a superior twin bedded room with sea view, at Nana Beach hotel in Crete.
On arrival were shown to our room, and it had a double bed, although on the paper work we had it was stated twin bedded room. They did try and find us a twin room, but owing to the hotel being full there wasn't a good choice so we ended up on the ground floor room over looking the main swimming pool and no sea view. we were not happy with this but couldn't do any thing about it.
So please Love Holidays contact the hotel to say when a twin bed room is booked with sea view, then the holiday makers should receive it , its just bad management by the hotel.
Booked last minute (sunday) to go and celebrate Joyce's birthday in CALA BONA, and our friends anniversary in CALA BONA. Planned and booked on staying at the same hotel as other friends in CALA BONA.
Wednesday we get a call to say we are going to CALA D'OR!!!!!!!
JUST NOT GOOD ENOUGH!
Got holiday money returned, but could not change flight or car parking so had to pay for another hotel. it turns out despite being told the original hotel had overbooked , we talked to our friends there who were told this was NOT true.
For the second time I used love holidays.com and arranged our holiday with Sharon on person to person phone chat.Sharon was very helpful and got us a good deal,the holiday was brill.The biggest letdown was the transfer company A2B as on arrival at Malaga there was no pickup and we arrived at hotel 90 mins later than we should have,and we were taken to Malaga on return 3 hours before departure time.But these blips with shuttle bus will not stop me using love holidays.com next year.colin purdey.
This is the second time we have used Love Holidays and so far everything has been spot on. The booking is easy and everything is completed quickly with no fuss. The last holiday was great so have booked again this year with them. The service knocks spots off some of the high street equivalents.
First time of using Love Holidays so i was apprehensive, until a spoke with a very helpful lady who quickly processed our complicated booking involving a party of eight over two different departure dates. It was good to speak to the same person every time when dealing with the booking and also the cost was cheaper than the actual tour operator and i will definitely be using them again. thank you for a fulfilling a wonderful Holiday .
I just booked for my boyfriend and I to go to Crete with loveholidays.com and the whole experience has been fantastic. We wanted to go somewhere relaxing, decently priced and in a quiet location and all this was so easy to find on their site. It only took a really short amount of time to search, decide on our top 3 holidays to choose from and then book our favourite. And what’s more it was so much cheaper than the Tour Operator’s price! I’ve never known it to be so easy to book a holiday! Thanks again!
Love Holidays...... Never booked a holiday where it's been so easy and pleasurable. The young man who dealt with my booking was fantastic.... these people know how customer service should be delivered.
Our holiday was heaven and we got everything we asked for.
We will be in touch when it' time for another one!
BIG THANK YOU LOVE HOLIDAYS...
Love Lynda and John xx
Whilst i was in Cuba in January my family booked a holiday in the Domican Republic with a leading travel agent
i asked her to try and get me a room in the same hotel with them but was told no availability. On my return I contacted L.H. and guesse
what, they had a room found for me straight away, an upgraded one at that.which resuted in a fabulous holiday .All the girls at L.H.were polite and friendly feel as though you've known them for ever. Will I use them again? Yes I've just booked for Cuba in January! Would'nt use anyone else
Staff are very helpful and informative the lady we booked with ensured we had everything we needed before completing the booking
I would definitely recommend love holidays to everyone
I came across this site by accident when looking to price up a flight and holiday deal to Tenirife. I was really impressed by the quote I got on line it was over £400 cheaper than any company I had looked at. I decided to go ahead with the booking but was unable to book on line and had to ring them (it was a freefone number). I was greeted by a very cheerful and helpful Kerry who sorted out all my needs. I received a confirmation email of my booking within the hour. All in all I am so far a very happy customer and will use them again for future bookings and have already recommended them to friends.
I was trawling the internet looking for a holiday, I could only go on 1 date and was having problems as each time i went to booking the holiday had gone. I called loveholidays.com .The lady on the phone was brilliant she tried numerous resorts and flight combos. We had a fantastic holiday in tsilivi Greece which ticked all the boxes. I will definitely book through loveholidays.com next time and recommend them to all my friends.
Booked a week's holiday to Turkey with Loveholidays.com and we got the best price from them after comparing lots of sites/companies.
Prompt follow-up service and clear documentation and instructions.
I wouldn't bother paying extra for the "Express transfer as it wasn't any more express than a standard transfer - on the way back we were second to be picked up and then had to stop about 8 times to pick others up.
As a booking company though, reliable and good value.
My wife and I looked a a raft of holiday websites when booking our first family holiday this year. We have been bitten by the bug and are already planning next year's. I came across loveholidays.com after googling "holidays" and haven't looked at another website since!
The main thing that struck me is that you can search by the things you want the most, so for us we can search anywhere from Manchester that is all inclusive and it brings up absolutely everything that meets that criteria. You can then add or remove search options as you please, I have mine set to anything 3*+ but with a tripadvisor rating of 4*+. It then gives you the option to add or remove features as you see fit.
Compared to other websites it also seems very, very competitive price-wise, plus it deals with familiar and trusted travel companies so you can be confident that it should be a good buy. I haven't booked yet so my only reservation in recommending without hesitation is that I haven't been through the whole process yet, but I imagine that we will book through them for next year.
We booked our Thomas Cook holiday through Love Holidays, as the holiday was cheaper through their website. We received our etickets on the day we booked, were able to make payments easily online, and had a better experience than we usually have on the high street. We will certainly book with Love Holidays again!
Its my first time booking a holiday on line and Kelly gave me a really quick call back when I was having difficulties getting the deposit to go through on line . Turned out a bonus the holiday had reduced in price what a good reason as most things go up these days. Kelly was really friendly and soon had my booking sorted giving lots of advice and information ....... Thanks Kelly
AFTER TRAVELLING TO 2 THOMAS COOK TRAVEL AGENCIES, THEN NUMEROUS PHONE CALLS ON A 0844 NUMBER TO THEM, I WAS STILL GETTING DIFFERENT PRICES FROM THEM. I PHONED LOVEHOLIDAYS AND SPOKE TO KAREN, WHO ORGANISED EVERYTHING IN 2-3 MINUTES AND SAVED ME £100 . A REALLY TRUE PROFFESIONAL, WHO REALLY KNOWS WHAT SHE IS DOING. ONCE AGAIN - THANKYOU KAREN. COLIN NICKLIN..
After spending days going to high street travel agents we didn't find a deal cheap/good enough for what we wanted to celebrate our engagement, we came across love holidays who came up with a fantastic deal so we rang the number on the website and put a deposit down in minutes. We spoke with Karen (hays travel) who helped us endlessly with the booking and her communication was clear and quick. She went above and beyond to ensure our reservation was booked with the hotel and we was guaranteed a honeymoon suit upgrade. We couldn't be more pleased and we certainly be booking and recommending love holidays for future adventures. Also I have to add we were shocked to find out the whole holiday is with Thomas Cook (flights and hotel) because when we went on their website or high street shop they were trying to charge silly prices.
I went to Daisy Studio Tsilivi Zante, Olympic holidays were were organised and supportive. Everything went smoothly, the only thing I would suggest is that they inform that you would probably need a room for your last day as you are supposed to check out at 10am and could be a problem if your not flying to 5.20am the next morning. It wasnt a problem for me as it was only an extra 20 euros. It was a lovely family run hotel, basic but adequate.
This company are great i booked a holiday for my family so easy and quick the lady i booked with was so nice and helped me understand how it all works as ive never booked online before. I found the hotel i wanted then got it for £300 cheaper fantastic deals cant wait to book again. i stayed at ideal prime beach hotel turkey marmaris which is amazing x
Recently returned from a weeks holiday in turkey after booking was made with Loveholidays staff could not have been more helpful and all documents were sorted quickly the hotel was ammazing and I would certanly use this company for future bookings.
Excellant communication between myself and love holiday staff.(Kerry).she got us a great deal.and organised everything for us.would defiantly ring her again when looking for holiday.
Recently returned from a week's holiday at the Atrium Hotel, Alonissos.
This is probably the best hotel we have stayed in during 30 years of travel around various Greek islands. The rooms were spacious and included air-conditioning and room safe as standard and the modern bathroom had a shower cubicle with power shower. Breakfast were extensive and included a cooked option.
Despite booking and paying for our holiday 6 weeks before departure the only documentation received from Love Holidays was a booking confirmation. After I emailed to check whether they had more documents/tickets for us they confirmed that we were to travel on the documents supplied.
This caused us serious problems at check in for both the outgoing and return flights as we had no tickets. We have traveled on e-tickets before but check in staff were told that passengers should have proper tickets. On check in at our hotel, staff expected us to hand over an accommodation voucher - without it we were told that the hotel could not claim their accommodation costs.
We arrived back in the UK after 9 hours of flight delays and when we got home found our travel/accommodations tickets had been posted out after we left.
Love Holidays have offered a £50 voucher towards a future holiday by way of compensation and say that this is the best they can do as we "haven't actually suffered any loss".
I have never booked a holiday online before and was a bit nervous about it, but the team at Loveholidays were so helpful and friendly I was made to feel at ease immediately. Can't thank them all enough for their patience with me and particularly Paula who talked me through everything step by step. I'll be booking my holidays with you from now on.
I just recently booked my spring break with "I love holidays.com" the service they supply is outstanding every & I mean everything is easy and straight forward no hiccups with anything, tickets and transfers and airport parking were dropped into my email box overnight, I had one question and when I phoned the company I was able to talk to a real person and the question was answered there and then.
When we arrived at the hotel in Calla Dor it was everything the site proclaim so that again was a plus, we are definitely booking with ilove.hoildays.com again as I found them to have excellent customer service.
Excellent help and support from Dennis Reddy enabling us to get a holiday to Turkey
The only problem we had was with the accommodation we selected Long Beach
Apartments in Marmaris..These Apartments are in need od some T.L.C. ,old and worm furniture the food was terrible most of A.I guests I spoke too dined out the bar was a hut set between two buildings and only served Gin Vodka and Beer there was another bar but it was never opened and if it was the A.I. guests had to pay for there drink there plus there were no chairs or tables to sit at with your drink if you wanted to sit down you had to use the dining area We have had hyolidays in Altinkum, Alanya, Kemer twice , Gumbet and about holidays i9n Marmaris and I can truthfully say this was the worse yet DON,T EVEN THINK OF USING THESE APARTMENTS most suited for the age 18- 30
When I phoned up to book a holiday, Kim from Love Holidays who I spoke with was personable and friendly. She helped to guide me to a holiday resort that was more suited to what I was looking for as a solo traveler. She was also patient and willing to answer additional questions I had until she found a package that was perfect for me. Thanks Kim.
Steve found this review useful
We have used Love Holidays a number of times now without a problem. Tried to book online tonight and payment failed (an issue with my internet connection). Managed to ring Ayesha at Love Holidays who found the booking, and promised to ring back when she had established if payment had or hadn't been successful. Return call was within a few minutes and holiday sorted with minimal fuss and a very professional attitude.
They really are an excellent company to deal with
Steve found this review useful
We found LoveHolidays to be professional, courteous and exceptionally good value. Our advisor (Sean) was knowledgeable, friendly and very helpful - despite the specific demands we placed on him.
We would have no hesitation in recommending LoveHolidays.
Having been lookin for a package holiday for some time on the internet I finally came across www.loveholidays.com, I love the way you dont have to choose a perticular airport and it finds you the cheapest price from the cheapest airport etc. I had narrowed our holiday seach down to 2 hotels based on tripadvisers reviews then I couldnt decide so I rang loveholidays direct, my adviser was Katie and she was fantastic, she went through all the options with me, different prices, flights, room sizes and such, we were on the phone for nearly an hour and she was very patient and polite and I booked directly with her at the same price as on the website. I would use this company again without question.
I just would like to say how fantastic my experience with loveholidays was. I was spoke to and treated like a human being and not like my past experience of taking to a machine. They really cater for your individual needs. I will always book my holiday through lovehoildays in the future from now on as it made booking hassle free and could ask the questions I wanted to as the customer service was outstanding! I would recommend my friends/ family to use lovehoildays for future trips I cannot speak of this company highly enough!
I was pleasantly surprised by the service I received from loveholidays having had some bad experiences in the past. I felt my needs were catered for and that I was treated as an individual! Most importantly I bagged a fab holiday for a really good price!! Will definitely use loveholidays again.
I had a really good experience booking my holiday with loveholidays, the site was easy to use and even after I made a mistake with my booking they quickly helped out to make the whole experience stress free! Will definitely use again and would suggest others do to!
Watch when your putting your card details in as price of holidays hike up with a little blue box that pops up to say your holiday has increased I will never never book with theses again still waiting for a reply to my email that was 2 month ago !!!!!
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