Loving Apartments reviews

Loving Apartments reviews

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Great option for holiday travel

We used Loving Apartment recently for a stay in Amsterdam. We found the experience excellent from start to finish. Website is easy to use and a couple of minor points were dealt with efficiently with the team over the phone and on email. The logistics of the visit was very smooth and the apartment itself was lovely. We think this is a very cost effective way of staying overseas and prefer it to a hotel.
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Too many problems for such a big price.

Myself and my 8 friends stayed in the Barcelona apartment I was not impressed with the first impressions of the apartment. We were shown around at lightening speed and the foul odour from the main bathroom was overpowering. There was no linen or duvets for 2 of the beds which only arrived after we had to ring and remind the manager. After this we went to buy food to cater the apartment and when we went to store the food we found that the freezer was mouldy and the upstairs toilet was leaking all over the floor. We had to use towels provided to mop it up (meaning we to share towels as we had used the provided ones to clean up the bathroom) and despite contacting the manager who described it as a "small leak", he reassured us that the leak would be fixed. He never returned. The first morning we were there we were shocked to have no hot water and then we went to have a hot drink only to be shocked to find the metal kettle full of mould. We rang the UK hotline on a number of occasions who were helpful but they did not get in touch with the Barcelona manager on the last occasion we rang them as they said they would. We paid a lot of money for the apartment and on check-out the manager walked in and checked the apartment straight away with no questions, nor did he ask if we were satisfied with our stay. I would not pay to stay in this apartment ever again and if I did ever have the opportunity to stay in the future then I would expect major improvements to be made.
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So far so great

Have just booked Lilly houseboat for a long weekend next month and had to change dates at the last minute due to flight availability from Jersey. Called up and the lady was really helpful and reassuring and have just received confirmation that our changed dates are ok. Thank you so much! We are really looking forward to our holiday in Amsterdam.
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Michaela, we hope you'll love the Houseboat, it gets great feedback. Please do not hesitate to contact us if you have any queries or issues during your stay.
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So easy ...

Just booked our New Year trip to Barcelona.. we've used Loving Apartments before and would never stay in a hotel again..from the moment you view the available apartments till you get your confirmation email with all the information you need its so easy! .. Last time the apartment was amazing, but we've gone for a bigger one this time .. would have no reservations about using this company very professional, friendly.. just have to wait to go now :-)
Loving Apartments Limited

Reply from Loving Apartments Limited

Thanks for the feedback Sarah, we are sure you'll have a great New Year in Barcelona.
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Very organised and professional.

We found Loving London Apartments to be thoroughly professional in every respect. Their communication was excellent and they kept us informed at every stage. They organised a key meet and greet service for us due to our time if arrival and everything worked smoothly. The apartment was in a wonderful location very close to the tube and buses. It is very close to the amazing King's Rd. I would certainly use LLA again due to their professionalism, promptness and willingness to please. Nothing was too much trouble.
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Fast Responses and Great Availability

I searched through many sites to book an apartment in London. Some took a week to let me know and in the mean time the searching had to stop. This was great in that I saw what I wanted, and the next day it was mine. I would highly recommend Loving Apartments for anyone looking for an alternative to a hotel.
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Great Service and helpful Staff

This is the 3rd time I have used the service and will definitely do so again on our next holiday. User friendly booking site. Honest advertising. Extremely helpful staff. Our stay in Sitges was made so much more enjoyable by the team at StaySitges. Everything was arranged, from free Wi-Fi access to airport transfers.
Patrick Sedyn and Ebert Nieuwudt
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A clean studio, well located

Overall the studio apartment was very good, clean and in a great location. The only downside was, the people in the apartment above me were sooo noisy that they stopped me sleeping a couple of nights. Also the wifi broadband was not good at all. As I was in London predominantly for business this was quite a problem for me.
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A lovely clean apartment with good facilities and in a great location. Our greeter met us at the apartment and gave us good information about local places to eat .

The apartment had everything we wanted and everything worked. There were clear instructions on how to use the appliances. The location, near the big food market off Las Ramblas , was fantastic - even a great coffe shop just on the corner. Would definitely use this company again.
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Excellent Service

We emailed Loving Apartments at 0100 hours on Sunday morning to rent an apartment that same day. When I checked my email at 1000am I had my confirmation and my instructions. I was most impressed!

When we arrived at Schiphol we called our greater who was ready at the apartment on our arrival. This is the first time we used Loving Apartments; I travel to Europe a lot for my work and prefer apartments as there is more freedom and many European countries are not the best for vegetarians....would definitely use Loving Apartments again....brilliant service
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A completely terrible experience from beginning to end.

On landing in Holland out greeter phoned us to tell us that our accommodation wasn't available as it had been double booked by the owner.
Greeter found us alternative accommodation which was dirty and stunk of blocked drains, had only one bedroom rather than the two bedroom accommodation we had booked and had very poor facilities including wardrobes that where unusable because they where stuffed full of dirty bedding.
The greeter said there was no alternative accommodation, that double bookings where not uncommon and that we should think ourselves lucky he had found us accommodation and that we could accept the apartment or find something ourselves and demanded full payment, so rather than wander the streets looking for somewhere to stay during peak season we reluctantly accepted the apartment - luckily it was only for a few days.
On return to the UK I telephoned Loving Apartments and spoke to one of the directors who made all of the right noises but would accept no responsibility for the double booking although she did admit that the greeters behavior was unacceptable. She promised that she would get back to me but 12 days later I still haven't heard from her, so can only conclude that she really couldn't care less.
I must accept some responsibility for failing to read all the terms and conditions of Loving Apartments, if I had contacted them whilst in Amsterdam it is possible they may have been able to provide me with more suitable alternative accommodation. This however does not excuse that the double booking happened in the first place or the behavior of the greeter, who appears to have ripped me off, it is very worrying that Loving Apartments work with these people and then appear to be unconcerned by their completely unacceptable and dishonest behavior.
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Great Stay

I have used lovingapartments.com on a number of occasions, have never been disappointed, apartments are in great locations, the website is easy to use and the apartments are exactly as they are on the website. Also the apartments are immaculate, would definitely recommend this company!!
Loving Apartments Limited

Reply from Loving Apartments Limited

Thank you Stuart for your review! We really appreciate your feedback and look forward to having you stay with us again. If you'd like to stay updated on our hot deals, do subscribe to newsletter or like us on facebook (www.facebook.com/lovingapartments.com)


Regards,
Juveria
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Reliable, Honest, Clean, Great Prices..............

Had a stay in London. What a fabulous place-just as the pictures looked. Looked at many other websites; this company was extremely helping in finding a location that would work for my vacation to the UK. Friendly staff and readily available for any questions-something I struggled with other sites. The place was clean and with plenty of space. Great location close to it all and when your done with your day it provides a quiet lovely place to rest from an action packed day of attractions in London. I would highly recommend this company and location- You will be happy with your choice!!! Will be returning to the UK for holiday season and Will be using this company again. Thanks for everything had such a great time.
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Sylvie,

Thank you for your review! We always strive to offer the best customer service. Looking forward to welcoming you for your next stay with us. If you'd like to stay updated on our hot deals you can subscribe to our newsletter from our website or like us on facebook (www.facebook.com/lovingapartments)
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SUPER WEBSITE met hele leuke, betaalbare appartementen!

Er zijn heel veel aanbieders/websites op het gebied van appartementen in Barcelona. En omdat de namen ook nog zoveel op elkaar lijken, zie je door de bomen het bos niet meer. De website www.lovingbarcelonaapartments.com werd aanbevolen door KidsKompas Barcelona (CheekyMonkeys) en ik was meteen heel enthousiast.
Het aanbod is heel gevarieerd en de prijzen ook, maar ook de goedkopere appartementen zien er allemaal heel netjes uit.
Wat ik met name heel erg prettig vind, is dat de aanbiedingsprijs die genoemd wordt, ook daadwerkelijk het eindbedrag is (dus geen extra adm. kosten of toeslagen voor allerlei extra's). Kortom: veelbelovend! We hebben er veel zin in!
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We keep coming back - great apartment and service

Ben back many times to great apartment. Always good service.
Loving Apartments Limited

Reply from Loving Apartments Limited

Thank you for your review Derek. We look forward to having you stay with us again.


Juveria
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Wish I was still there

I wanted to say thank you for the amazing stay in Prague. Looking for a getaway at short notice for our anniversary was easy using the website and the apartment was better than we hoped for. Clean and well furnished and central to cafes and shops we had a great time.
Will definatley be using loving apartments again when booking our next trip.
Thank you
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Karen,

Hope you had a lovely anniversary. Thank you for your great review. We look forward to having you stay with us again.


Juveria
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A company we trust and have recommended to our family & friends !

On two previous visit's to Budapest I had been disappointed with the accomodation's I had booked online. A friend recommended Loving Apartments.Booking was quick & easy.The apartment we stayed in , was exactly as described,very clean, comfortable and in the ideal location for what we had planned.Consequently we had a wonderful hassle free stay in beautiful Budapest ! Will definately be using this company again for our trip to London.
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Ayre,

Thank you for recommending us to your friends and family. We are happy you had a good stay with us and look forward to welcoming you again on your next trip. Thank you for reviewing us.


Juveria
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Perfect long weekend break, great accom easily booked and set up.

My wife and I with out 18 month old baby just returned from a long weekend in Barcelona. We love this city, and had a chance to really enjoy as we we staying in a beautiful apartment right in the city centre. Lovingapartments website was easy to book on, the apartment looked as good when we got there as it did on the website, and it was so easy. This is the third time we have booked through loving apartments, they make all our weekend breaks across Europe hassle free.
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Ben,

Barcelona is amazing. Happy to hear that you enjoyed your trip and your stay with us. Thank you for your review. We look forward to having you stay with us again!


Juveria
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Perfect romantic break!

My fiancé and I wanted a break in Rome and would normally have just booked a standard hotel. However on this occasion we used Loving Apartments and couldn't have been happier. The apartment was just as advertised, close to the sights and we had a fabulous time. The team were so helpful with my barrage of questions. I have recommended these guys to all our friends. Can't wait for our next break away with you!!
Loving Apartments Limited

Reply from Loving Apartments Limited

Hi Jenni,

Happy to hear that you had a great time in Rome and enjoyed your stay with us. We look forward to having you stay with us again. If you'd like to keep updated on our hot deals, you can subscribe to our newsletter from our website or like us on facebook at www.facebook.com/LovingApartments


Juveria
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Fabulous location and great service!

Thanks again to the Loving Apartments team. Easy booking process and accurate description of the apartment. I booked something in the lower price range this time - last year I went to Barcelona with Loving Apartments and really pushed the boat out - but both times the booking process was easy, the descriptions accurate and the apartments were clean and welcoming with good facilities. I would recommend them to anyone!

Loving Apartments Limited Details

About this company

Loving Apartments provides a simple online booking process for apartment rentals in Europe. Our clear pricing, honest descriptions, photos, and secure booking process gives our customers confidence in their choice, whether it be for business or leisure travel. Choose from thousands of stylish apartments in popular city break destinations, including London, Barcelona, Amsterdam, Paris, Prague, Madrid and many more. All hand-picked by our team, our apartments are selected for their quality, value for money, location, décor, and facilities. Our 24/7 available service ensures you will always have a friendly voice available to you - before, during and after your stay with Loving Apartments.

Visit Loving Apartments

Contact information

Call us on: +44 203 150 0475
We live here: Le Bureau, Studio F7, Battersea Studios, 80 Silverthorne Road
SW8 3HE London
United Kingdom

Category

Loving Apartments is ranked 28 out of 62 in the category

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