I got this company from the internet and rang and they were very helpfull quick efficient I have already recommened Oomph Ltd to others and will have no hesitation in the future.
We needed a series of personalised cards for a client and found them exceptionally helpful throughout the whole process, not to mention the excellent quality of the finished product. From the excellent online approval process through to the helpful staff always on hand I was extremely impressed with the service received.
A special thanks to Daidi Gatt who helped me with every step of the journey and pushed our order through in order to meet our Client's tight deadlines.
I needed access control cards so I found this company on the web.
They were great in all ways.
Very competitive , very easy to read estimates, easy to order, and the goods came the next day.
first rate company would not hesitate to recommend.
Really happy with the membership cards Oomph produced for us and with how quickly they arrived. The service I received on the phone was warm, friendly and helpful, and minor changes that I wanted to make were corrected with no complaint. The cards are perfect - so professional and just what I wanted. Thank you!
I ordered and paid for key cards showing as IN STOCK on the website. I was sent an entirely different product. Only when I queried this was I told that the items I'd ordered were not available any more.
Why did no one contact me to explain this rather than wasting my time sending a completely different product? Why are products advertised when they are not available?
Had to email then telephone then email again then wait two days for parcel to be picked up. Hopefully my refund will materialise. In any case I won't be using this company again. A humorous name is no substitute for poor service.
We had a couple of issues with the colours we wanted to use on our shiny new membership cards, all resolved swiftly and efficiently by the superb team at Oomph. We saved 30% on our previous supplier too. Couldn't be happier!
We ordered the free sample pack, and then a personalised set of 12 tester cards. Made by Oomph were really helpful and friendly, they talked us through the process and were quick to respond to questions. The cards arrived very quickly and we are really happy with the results, the quality is fantastic and they're just what we wanted. We would definitely recommend Made by Oomph to others.
i have been using Oomph for a few years now and i find no matter who im dealing with i get the same level of service every time 100%. Over theres been changes of staff due to maternity leave etc but no matter who takes over from the previous contact i still feel very valued as a customer. Daidi looks after me at the moment and nothing is to much trouble. Its a very smooth service from the inital order placement to the cards being recieved.
The thing i like the most is i dont have to ever chase an order up i trust the service and im updated at every stage.
The name 'Oomph' says it all for me, from the background telephone music whilst on hold, to the personalised and helpful service, the energy at Oomph is undoubtedly sincere. The team are a pleasure to work with and they happily advise / consult you through what you are trying to achieve with the product they are producing. Would gladly recommend!
We thoroughly recommend Oomph. An opportunity arose for us to present at a conference the following week, but we had no relevant marketing materials. We got some credit cards designed and needed them printed and delivered to arrive early morning at the conference in another part of the country - Oomph did the rest, flawlessly, and we are very pleased with the results. Our clients often comment on the high quality of our materials and Oomph helps us to maintain that reputation.
I have been delighted by the service Oomph provided to me. We had an unusual request with regards to the bar-code and this was sorted with speed and lack of fuss. The cards are great quality and care has been taken in the printing process. We are very pleased.. as are our customers !! The team at Oomph are all very helpful and I have no hesitation in recommending them.
I've used Oomph now a couple of times and will be using them again in the future. Outstanding customer service and great quality plastic cards what more could you want! We had a slight issue with a colour on one of our orders but this was rectified without hassle and there was never any awkward moments which can happen when you have to ring a supplier and say 'this job isn't quiet right' - they simply took any hassle out of the problem and resupplied a fantastic product which we were very happy with, on to the next job now!
went the extra mile to ensure I got what i needed - great service - highly recommended
I had never heard of this company before, however I was very impressed with them and will certainly use them again and recommend them to others. They answered all my queries promptly and efficiently and when I eventually placed an order after many questions, the order was delivered the following day as promised.
Like the title says, the service was great. I was given a lot of good tips and things to watch out for when preparing the artwork, and the cards were produced and delivered to me for a tight deadline. My contact at Oomph was really helpful and I will definitely be using them for my next job that needs membership cards.
Oomph have literally been the best supplier we work with hands down.
Our business relies on lots of external suppliers (printers, manufacturers etc.) and Oomph has been the easiest, most competent company we've had the pleasure of dealing with.
If they were to turn their expertise & customer services to other business areas I would jump to them in a heartbeat, as it stands they're provide the most important thing our company needs to run, and they do it with no hassle, we're very grateful for all they've done for us.
Honestly could not recommend them enough.
Professional communications and a quick reply and quote made me comfortable with giving the work to Oomph.
They weren`t the cheapest but I went with them on a gut instinct.
Jo was very helpful and followed the same sort of procedures I`m used to in the print industry, which make me feel confident that they are a serious outfit.
My job came in on time and perfect despite me messing them about with late revised artwork.
Couldn`t have asked for more really, well done Oomph!
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At Oomph, when we say 100% we really mean it. 100% quality focus. 100% service delivery. 100% reliability. 100% expertise. 100% creativity. In short, 100% satisfaction guaranteed. We’ll never overlook what really matters. The basics – great service, ease of use, honest pricing, and respect for your time, money and trust. We love what we do, and we hope you do too.