Marketcrossjewellers reviews

Marketcrossjewellers reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

very pleased thank you

found the watch excellent would recommend site to anyone.
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Review by confirmed purchaser

Great on line supplier

Great price, great service, great company to deal with. All the benefits of an online supplier with the piece of mind knowing that they do have stores too. This is the 3rd time I have purchased from Market Cross Jewellers. I will use them again and definitely recommend them to family and friends.
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Review by confirmed purchaser

The product I purchased was the best price I could find, ordered online.

The product arrived just 2 days later, well packaged to protect from damage. An excellent service and excellent price.
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Review by confirmed purchaser

Fantastic service - quick, good value and watch just as described.

I would highly recommend this website. The watch was exactly as described and was delivered within two days of ordering. It was a Raymond Weil watch which I had seen on other websites but this was the best value. It came in the lavish Raymond Weil box with the manufacturer's warranty. It had even been set to the correct time. I would definitely purchase from this jewellers again. Excellent service and product.
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Review by confirmed purchaser

Dr. Xaos Recommends..... Unreservedly....!!!

I Shopped a few times, and always BEST Quality, Service, Price and On Time.....!!!
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Review by confirmed purchaser

Brilliant

Excellent customer service
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Review by confirmed purchaser

Lack of communication

I placed the order which went through with no problems,I had to call the store where I was due to collect the item from to see when it would arrive as I had no email only to be told that I had been issued with a refund as the item was faulty
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5 Star Used Rolex Dealer!!!!!

Treated myself to a 40th birthday present.
A 2010 Rolex Submariner. The entire process was incredibly easy and the watch arrived next day. This is my first Rolex and I would definitely use Market Cross Jewellers again as well as recommend them to others.
The website didn't give the best description of the actual quality of the watch, 9/10 etc!! and I was a little unsure buying an expensive used Rolex watch, but I needn't have worried, after a conversation with Ryan in the head office and with the assurance of a 7day return process if I was not satisfied.
This watch is a keeper and was better than I expected at a great price.
Very Happy customer.
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Review by confirmed purchaser

Great helpful Seller

Lovely item, Really helpful seller, Dispatched quickly
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Review by confirmed purchaser

Top Rate Service from a Top Rate Jeweller

The initial men Accurist Skymaster watch I bought online was faulty, but Market Cross Jewellers immediately replaced the watch with a different model and they even refunded some of the initial purchase money because the second watch was cheaper and my own Royal Mail Special delivery costs were also included in the refund.

All in all, I am very satisfied with the service I got from Market Cross Jewellers. The new men Accurist watch is working fine. I would recommend Market Cross Jewellers to any member of my family.
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Review by confirmed purchaser

Reliable seller but with late delivery

I have ordered from this website twice, once through Amazon and the second time directly from their website. The Quality of the watches and the prices are really good and they ship very fast. The only downside is the method of shipment they use. My first watch was near 1300Euro but it took near 10 days to arrive from England to Italy. It was the case also about the second watch. My friend bought a 40Euro watch with free shipping from another website also in UK but it only took 3 days to be delivered. So I hope they will change their method of shipment.
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello Mr Ghasemi

Thank you for leaving us a five star review. I am glad that you are happy with your purchase but are slightly disappointed from the delivery times; we take all customers comments on board and may need to look into quicker ways to ship to other countries.

Kind regards
Matthew McDougall
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Review by confirmed purchaser

great service great price

Watch came 2days after paying lot cheaper than high street
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello

Thanks for the 5 star review its much appreciated. We try our best to offer the best prices around; please recommend us to family and friends.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

Great company to buy from

Great offers and fast delivery, a very good company.
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello

Thanks for the 5 star review. Please recommend us.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

5 Star friendly service.

Great personal service. Helpful, knowledgable understanding. What more can I say. Left me comfortable with purchasing high end product without worries. Confident and Reassuring, and if not fully happy with purchase felt at ease to return. No need ! Thank you
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello Paul

Firstly I would like to thank you for giving us a 5 star review; I am glad to hear that you are happy with your purchase. If you have any enquiries in the future please do not hesitate to contact a member of our team we will be more than happy to help.

Kind Regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

Very quick and efficient service

Ordered 4 items all were as described, very good quality. I received items within four days of ordering. Marvelous.
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Reply from marketcrossjewellers.com

Hello

Thanks for the 5 star review and I hope that you shop with us again; please do not hesitate to contact us if you have any queries about any other products.

Kind Regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

Quick , reliable and after service is first class.

Made 2 purchases from this site, next day delivery and when i had to contact company they were more than helpful, no hesitation i would definetly shop with them again. Reasonably priced as well.
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello

Thank you for giving us a 5 star review; and thanks for been a loyal customer. We do our best to give the best service possible; before and after sales. Please recommend us to your family and friends and if you ever have any further enquiries please do not hesitate to email us or call us and speak to a member of our team.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

Allergic reaction to leather watch strap.

I had an allergic reaction to the leather strap on a Raymond Weil watch. After contacting the shop this matter was dealt with promptly and swiftly and within a week a new anti-allergenic strap was fitted similar to the design of the original strap. Nine watch straps were sent to me to choose from with the assurance if none were suitable others would be sourced. Pre-paid registered envelope and the strap were free of charge. I have never experienced excellent customer service like this before and delighted to be wearing the watch again. Thank you to Vicky and staff who dealt with this matter.
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Reply from marketcrossjewellers.com

Hello

Thanks for your 5 star review; here at Market Cross we aim to give the best customer service around not just before the sale but after the sale as well, I am happy that your issue was resolved for you and i hope that you enjoy the watch. If you have any further enquiries do not hesitate to contact a member of our team. Please recommend us to your friends and family.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

First class service

Found staff most helpful, price was very competitive and delivery was fast and efficient. Would use again and would highly recommend.
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Reply from marketcrossjewellers.com

Hello Jacqueline

Thanks for the 5 star review; we do aim to give the best service and prices online. If you ever want to purchase anything at a later date please do not hesitate to contact us if you need further information, and please do recommend us to your friends.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

Great choice, tremendous value and prompt delivery!

Found the the type of watch we had been searching for and found that Market Cross' selection was great - and even better, offered tremendous value comparatively. Easy to order online and the delivery & despatch was prompt and as promised. Would not hesitate to purchase from Market Cross in the future.
marketcrossjewellers.com

Reply from marketcrossjewellers.com

Hello

Thanks for the great review, we appreciate your kind words here at Market Cross. Please do not hesitate to contact us in the future for any enquiries you may have have.

Kind regards
Matthew McDougall
(Web Team)
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Review by confirmed purchaser

outstanding value and service

its everything it looked on the picture. great value and product .also the post service was very fast .alltogeather very very happy.
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Reply from marketcrossjewellers.com

Hello Chris

I am glad to see that you are happy with the service provided by Market Cross. Thanks for the great review and please recommend us to your friends and loved ones.

Kind regards
Matthew McDougall
(Web Team)

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Marketcrossjewellers is ranked 15 out of 90 in the category

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