Found the the type of watch we had been searching for and found that Market Cross' selection was great - and even better, offered tremendous value comparatively. Easy to order online and the delivery & despatch was prompt and as promised. Would not hesitate to purchase from Market Cross in the future.
I saw the watch I wanted advertised on the Market Cross web site and thought about purchasing it. Having decided to buy, I made my purchase over the web site, easily and simply. I was contacted to confirm delivery address as a protection against fraud, which I was pleased to confirm, and the watch was delivered the next day as promised. An effortless, trouble free transaction, which I will happily commend to anyone who is thinking about buying from Market Cross Jewellers, who I know will definitely be dealing with again!
All good and very happy with all aspects of the transaction. Only disappointment is that despite leaving positive feedback for Marketcross on ebay they have not done the same for me with no review provided, despite me paying immeediately via Buy it Now.
I was really pleased with how quickly Market Cross Jewellers processed and delivered my order. The watch I ordered was excellent value, so much cheaper than other websites. I am really pleased with my watch and would highly recommend their website. I know I will definitely use the web site again.
hubby was looking for a silver anniversary present and was sold an awful guess bracelet, when we took it back the shop in question didnt have pandora which is what I would have liked, and wouldnt give money back! We travelled to another one of their shops to finally get what I wanted but not before I e-mailed them via the website and via facebook with no reply, I would not use them again simply because of the money back issue and lack of concern to the customer!
I would have no hesitation in recommending this company. I had a problem when ordering and phoned them straight away the following morning. The item I requested was not available but they made enquiries and found what I needed. They rang me back within 20mins to say they had successfully found what I was after and sent a courier on the same day to bring it back to them to include in my order so there was no delay in my items being sent out to me. Extremely good customer service, thank you.
I ordered a watch from market cross jewellers. It was on special offer and the cheapest around. I accidentally order the same product twice and the customer service team could not have been more helpful. They even sent me a courtesy email to make sure that I was aware I as ordered it twice. Thanks a lot
I ORDERED A WATCH ONLINE FROM MARKET CROSS WHEN IT ARRIVED I NOTICED THE TIME HAD NOT CHANGED ,I TOOK IT TO THE REDCAR BRACH WHO CONFIRMED THE WATCH TO BE BROKEN .REDCAR BRANCH WERE HELPFUL BY RINGING ALL THE OTHER BRANCHED TO FIND ME A REPLACEMENT FOR THAT DAY AS IT WAS A BIRTHDAY GIFT AND WANTED TO SHOW IT OFF THAT EVENING .THEY RANG HEADOFFICE IN MIDDLESBROUGH TO HAVE A REPLACEMENT SENT TO STORE IN MIDDLESBROUGH BUT TOLD IT WOULD BE AN HOUR .SO WAITING AN HOUR WE ARRIVED AT MIDDLEBROUGH BRANCH TO HAVE TO WAIT LONGER AND BE PASSED TO 4 DIFFERENT MEMBERS OF STAFF BEFORE RECIEVING A WORKING WATCH BUT NO APPOLOGY FROM ANY OF THE STAFF FOR INCONVIENIANCE
Matthew from Internet customer services pulled out all the stops to ensure I go tthe watch I was looking. He spoke knowledgeably about the products and did not fog me off with a quick sale as some dealers do.
He also arranged a zero hassle quick exchange when I found an alternative product on their website.
I was looking for a specific watch and googled the code. On page two I found marketcrossjewellers offering what I wanted at a very attractive price. The website proved clear and easy to use and the order, placed pm Thursday was with me on Saturday . Well pleased with the service. Pleased I persevered and went to google page two