Great price, great service, great company to deal with. All the benefits of an online supplier with the piece of mind knowing that they do have stores too. This is the 3rd time I have purchased from Market Cross Jewellers. I will use them again and definitely recommend them to family and friends.
I would highly recommend this website. The watch was exactly as described and was delivered within two days of ordering. It was a Raymond Weil watch which I had seen on other websites but this was the best value. It came in the lavish Raymond Weil box with the manufacturer's warranty. It had even been set to the correct time. I would definitely purchase from this jewellers again. Excellent service and product.
I placed the order which went through with no problems,I had to call the store where I was due to collect the item from to see when it would arrive as I had no email only to be told that I had been issued with a refund as the item was faulty
Treated myself to a 40th birthday present. A 2010 Rolex Submariner. The entire process was incredibly easy and the watch arrived next day. This is my first Rolex and I would definitely use Market Cross Jewellers again as well as recommend them to others. The website didn't give the best description of the actual quality of the watch, 9/10 etc!! and I was a little unsure buying an expensive used Rolex watch, but I needn't have worried, after a conversation with Ryan in the head office and with the assurance of a 7day return process if I was not satisfied. This watch is a keeper and was better than I expected at a great price. Very Happy customer.
The initial men Accurist Skymaster watch I bought online was faulty, but Market Cross Jewellers immediately replaced the watch with a different model and they even refunded some of the initial purchase money because the second watch was cheaper and my own Royal Mail Special delivery costs were also included in the refund.
All in all, I am very satisfied with the service I got from Market Cross Jewellers. The new men Accurist watch is working fine. I would recommend Market Cross Jewellers to any member of my family.
I have ordered from this website twice, once through Amazon and the second time directly from their website. The Quality of the watches and the prices are really good and they ship very fast. The only downside is the method of shipment they use. My first watch was near 1300Euro but it took near 10 days to arrive from England to Italy. It was the case also about the second watch. My friend bought a 40Euro watch with free shipping from another website also in UK but it only took 3 days to be delivered. So I hope they will change their method of shipment.
Great personal service. Helpful, knowledgable understanding. What more can I say. Left me comfortable with purchasing high end product without worries. Confident and Reassuring, and if not fully happy with purchase felt at ease to return. No need ! Thank you
I had an allergic reaction to the leather strap on a Raymond Weil watch. After contacting the shop this matter was dealt with promptly and swiftly and within a week a new anti-allergenic strap was fitted similar to the design of the original strap. Nine watch straps were sent to me to choose from with the assurance if none were suitable others would be sourced. Pre-paid registered envelope and the strap were free of charge. I have never experienced excellent customer service like this before and delighted to be wearing the watch again. Thank you to Vicky and staff who dealt with this matter.
Found the the type of watch we had been searching for and found that Market Cross' selection was great - and even better, offered tremendous value comparatively. Easy to order online and the delivery & despatch was prompt and as promised. Would not hesitate to purchase from Market Cross in the future.