The foam mattress topper I ordered is excellent - as I product, I would happily recommend it to anyone! I moved into a shared flat and really needed something to cover the lumpy old mattress!
The only problem I had was, and I think it deserves losing a star because of it, is that the 'next day delivery' plastered all over the site is rubbish. As soon as you order, they send an email with words the effect of 'that next day delivery we promised, well if we're at all busy, it's not happening.'
In the end, I got it about 3 days later - which itself isn't bad, it's just the annoyance of false promises.
Overall, I'd still definitely recommend.
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