great service product and company. let. down by carrier
chose a mattress which was quite complicated due to the huge choice. worked out for back pain and me being larger than average needed to go a little above what we first planned. however this is the best £300 I have spent in a long time. the biggest problem I had was with the courier. they damaged the mattress in transit, I refused it, then the next day they delivered the same mattress after hiding the damage. this was not the mattress co. but does reflect on them. after contact with the co the first working day after the damage was seen they had ordered another mattress and this arrived next working say with no issue. I am being refunded the extra I paid for Saturday delivery and I have no.complaints outside their choice of carrier but it got there well the next day. all in all I am very happy with the service quality and value. King Size Coolmax Performance 1500 Pocket Sprung Memory Foam Mattress
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