Definitely worth it!
We ordered a divan bed and a memory foam mattress from this website. Initially we were very impressed with how much cheaper they were than anywhere else we had found but I must admit I was a little anxious that the service wouldn't be great with such cheap items! I didn't have to worry, the ordering process was great, I had to phone customer services before I made my order to make an enquiry about delivery as it was for the new house we were moving into so I wanted to make sure we would actually be living there for delivery! The customer service assistant I spoke to was helpful and concise and made the order for me after she had answered my enquiry. I got a phone call 2 weeks later to let me know what day the bed would be delivered (the bed frames aren't next day delivery, only the mattress which was fine by us) and the bed was delivered on the right day. Assembly of the bed - I was assured by my husband - wasn't too tricky although you had to make sure you were concentrating! The mattress is very comfortable and has helped my bad back no idea and I am sleeping better than I have for years - really really happy with my experience with this firm and would (and have) recommended them to my friend!