Reply from Memory Foam Warehouse
[REPLY]
- Reviews (436)
- Damian Spencer
- Mansfield, GB
- 1 Review
Great customer service and great night's sleep!
Called into the shop and came away with a quality matress. Staff were friendly and able to asssit with our needs - even loded in to the car for me.
After nearly a month of use, the matress is holding it's shape excellently - we have a more expensive matress previously and after 1 month it started not to spring back as well as that from Memory-Foam Warehouse.
Would definatley recommend.
- Stuart H.
- 2 Reviews
Fantastic Matress, Service and Price!!!
I was looking for a new double memory foam matress for a new bed frame having already had a Breasley MF matress for the last few years. On having a good look round on many websites, plumped for the Outlast 800 mattress which came with 2 free Silentnight pillows on their site (selecting them not only for the price, but the reviews of the company on sites like trustpilot).
They even sent me a 10% discount email for use with the purchase. On calling their sales team to check if i could have it delivered on a specific day 2 weeks after placing the order, they couldn't have been more helpful. The friday before the monday delivery they contacted me to confirm that the delivery was on target, and the delivery took place with no issues on the monday by their courier.
The Matress itself inflated over the next 6 hours after unwrapping and whilst there was a slight 'odour' which accompanies most MF matresses this disappeared over the next couple of days. It gives an excellent nights sleep and is very comfortable (as are the free pillows).
Couldn't recommend both the product and the company enough...... Top marks!!
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- Liam James Smith
- Dalry, US
- 1 Review
Fan-dabby-dozey
Fantastic product, has completely changed the way I sleep at night. I used to toss and turn the whole time but the mattress topper completely eradicates all that unnecessary movement! Will recommend to all friends. Cheers
- Frances
- 1 Review
Fast delivery - and good website to help you decide what product is right for you
We are really happy with our mattress and the service from Memory-Foam warehouse. It took us quite a long time to decide what to buy since there were so many choices but the website guided us well to find just the right one and at a great price. It was delivered promptly - would recommend highly to anyone.
- Shirley Diver
- 1 Review
Comfort, lightness when you lay on it, and the best nights sleep ever!
Love the memory foam mattress, sleep like a feather! Best sleep we have had for a long time. The delivery was fast and came when it said it would. So very easy to order, and the info regarding the different foams available, was helpful and easy to understand. If anyone is thinking of buying a new mattress get one you really won't regret it.
- Michelle Thomson
- 1 Review
wow what can i say
The service was fantastic they greeted us when we went and we were aloud to look around on our own. The products are excellent i use to work for a bed company and the products were similar but at half the price. I asked them for details of the construction of the mattress and their knowledge was excellent. It was great that they were understanding that we were on a strict budget. We ended up with the most comfortable yet stylish bed and it is so supportive our bad backs have gone now.
Delivery was fantastic too it was fast they were able to give us a time slot and it wasn't 9 till 5. Everyone is so polite i would recommend memory foam warehouse to everyone i have already raved about it on facebook. Thank you memory form warehouse you have saved us about a £1000 and givenus a fabulous nights sleep. Don't every change to have your company ethics perfect and that is customers first and value for money
- Barbara
- 1 Review
What more can you ask!?!
Excellent service and product. The mattress was delivered on time and was far better quality than I expected for the price - a £99 basic mattress.
I bought if for use on a spare bed, but it is such a good mattress I will probabaly get one of these when I replaced my own bed. Actually, I will be buying a second one for my other spare bed first !
I have every confidence that I will receive the same excellent service as before, and will recommend Memory Foam Warehouse in the future.
- Nicky Driscoll
- 1 Review
Great Product, Great Price
I bought a memory foam cot mattress and it came at a fantastic price. Well made with a free cover and arrived two days before it was scheduled to. My baby loves the mattress and has slept soundly since it arrived. I would definitely recommend the Memory Foam Warehouse to anyone if you want a quality product at an affordable price.
- Jane Johnston
- 1 Review
Fantastic mattress - Brilliant service!
The service received fom Memoy Foam - warehouse has been nothing but exceptional with friendly and professional staff to help with any enquiry you may have. Infact, I ordered another for my daughters bed as it was so easy. Delivery came the next day as promised and the second mattress, as I ordered quite late on a Friday evening, came on the following Monday at 0815...you cant get better than that!!
Loving the mattress and loving the service given. Thank you!
- Jane Blees
- 1 Review
KEEP ONE COMPANY IN YOUR MEMORY - MEMORY FOAM WAREHOUSE!
I was really impressed with the service I received with memory form warehouse. I was treated like a friend and I totally trusted the advice I received from them. For years I have hated going away on holiday because I was afraid of what the bed was going to be like. I usually spend 2 weeks of sleepless nights. I suffer from fibromyalgia and the matress is very important. I was looking for a travel memory foam matress to go to Holland. When I spoke to the advisor I was torn between two matresses. She told me she would send me one to try and If it was not right she would change it. When it came it was not the right one for me. The replacement came within a few days. This one was perfect. I had a really good holiday and most importantly I slept!
Thank you for caring.
Jane Blees
- Jean Pittaway
- 1 Review
Best customer service experience ever.
I bought a product that, when it arrived, wasn't quite right for me. Within an hour Memory Foam Warehouse had replied to me and offered a solution. This type of service means I will happily buy from here again and recommend family and friends to do the same.
If only more sellers were as helpful.
Thanks to Memoy Foam Warehouse.
- Gemma Beales
- 1 Review
Fantastic Value for Money!
Brilliant value for money and exactly what I was looking for.
Highly recommended for great service and super fast delivery.
- Denise R
- 1 Review
Brilliant mattress, excellent service and so helpful.
I found Memory Foam Warehouse on line after a lot of searching and trawling through other websites re: buying a new bed mattress.
I had decided to buy a memory foam mattress after sleeping on one at my sons just recently - it was so comfortable. I chose Memory Foam warehouse as it gave me all the information I needed about the foam density I was looking for in a mattress, and the prices were so good.
There was a slight glitch with the delivery - I got the wrong mattress initially. But after contacting them to explain I have nothing but praise for their quick response and rectifying of the mistake. "My mattress" was soon on the bed. It is so comfortable and supportive of all my aches and pains from osteoarthritis, and the Outlast cover does "just as it says on the box".
A good mattress, good service and delivery: just what I wanted and what I got. Thank you Memory Foam warehouse.
- Luke Vilain
- 1 Review
Solid company with a good website
Brought a memory foam topper from this company - product was better than expected, and service has been great. Website was easy to navigate and purchase from
- Nimmi Emerson
- 2 Reviews
Absolutely fantastic
What an efficient company with a fantastic product. Well done, I love my memory foam bed, it is absolutely brilliant. I your efficient free delivery was much appreciated.
Thank you.
Nimmi Emerson
- Sarbjit T.
- 1 Review
Very good service
Bought a small double mattress topper - I have the product to be a quality purchase.
Had no problems with the delivery, service and completely happy with the topper.
- Mrs Claire Weston
- 1 Review
Fabulous!
Ridiculously cheap so was expecting 'cheap' but was pleasantly surprised. Great quality, prompt delivery, would recommend to anyone.
- Eva Cehulova
- 1 Review
Brilliant!
Excellent service all round.
Memory foam mattress takes few days to get used to, but haven't slept this well in ages. Double bed is slighly smaller than Ikea double bed frame.
- Isabelle
- 1 Review
Best night's sleep
I took a leap of faith and ordered a new mattress after years of sleeping on a very uncomfortable mattress with my husband suffering from poor sleep. Best decision ever and wish I made it sooner. My husband now sleeps through most nights, and I am back to sleeping like a log. I ordered it online and it was delivered the next day! I was also happy with the reduced price!
Most online deliveries I've had in the past take 5-10 days and there has been problems, so for the first time I can say totally satisfied customer! Thank you memory form warehouse.
- nauman
- 1 Review
Excellent experience all around
From the product, to the price and the service, I really cannot fault the entire experience. The mattress is excellent quality and value. The customer service was professional and the delivery was prompt. Excellent all around.
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- Shaun Quick
- Hessle, GB
- 3 Reviews
6" Memory foam mattress
Excellent service. I explained I needed this mattress quickly and had it delivered in a couple of days at no extra cost. They kept me informed about my delivery all the way through. Mattress is excellent quality and came with very informative care instructions. Overall very happy with service, will definitely use again. Cannot think of anything negative to say.
- D Grant
- 1 Review
quick delivery, good communication, great sleep now
Good service all round.
Memory foam mattress takes a while to get used to, but haven't slept this well in ages
- Anne Lewis
- 1 Review
Didn't have to wait long for a good night's sleep.
I would happily recommend buying a product from Memory Foam Warehouse. The price was fair, and I was very impressed with their next day delivery - which happened as promised. I bought this mattress as my daughter said her Uni bed was so uncomfortable she was forced to go out partying all night. Now her bed is much more comfortable, so she can party, then sleep comfortably all day!!!
- St John Radford
- 1 Review
Brilliant and saving the planet!
By being a British made product it means you will not be adding to greenhouse gases by flying something from China or Taiwan, more UK products!!
Plus you will be buying proper quality, I feel as if I could put this on top of any hard bed and sleep comfortably - seriously didn't know what I was missing!
- tony singleton
- 1 Review
Excellent value and quality
I ordered a king size topper for our bed at home ,it is easily the best thing I have ever bought, sleep is an absolute pleasure now and my bed is so comfy.
I was so impressed with the quality of the product that I went ahead and have bought 2 more single toppers for my caravan and can't wait to have comfy nights there as well.
The company keep in touch with you all the way and inform you what is happening.
I would recommend them for quality, expertise and a good nights sleep.
- Alan Oliver
- 1 Review
Out of this World
Excellent Service,
I had been finding difficulty sleeping, & considering purchasing a Memory Foam topper?
I was dog sitting at my mothers for two nights, this enabled me to try my mothers Memory Foam mattress, I was so impressed that once I arrived home I searched online to find a company that supplied Memory Foam items,
I was very impressed by the range of items & sizes available at the Memory Foam Warehouse.
I decided on purchasing a Memory Foam Topper, because my existing mattress is fairly new. I chose a 75mm topper which I thought would give maximum support as well as comfort, I was not disapointed. OUT OF THIS WORLD
Considering most people spend 8 - 10 hrs of every 24hrs in bed, this purchase is excellent value, I would reccommend these products & this company to everyone, infact I already have.
Oh! yes and the other half (wife) couldn't beleive the difference the Topper has made. :-)
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- Richard Thomas
- Bangor, US
- 1 Review
Thinking of a new mattress/topper? Do it.
Firstly, I'll answer the most important question when buying a new mattress/mattress cover with the Memory Foam-Warehouse: Did I get good value for my money? The long & short of it is 'yes. Yes I did'.
The website is very well laid out & all your options are shown clearly & concisely, and are very well presented.
The delivery time was exemplary; after only 3 days I was lying on my new mattress cover. And my word does it make a difference.
The instructions on the product were very clear, very concise, and very easy to understand. Consequently, my bed had reached its' next evolution in a matter of minutes.
The quality of the memory foam is extraordinary - the cover still looks as good as new despite me doubling up the bed as a chair. The comfort is astounding, I am very, very happy with my purchase.
The only gripes I have are that, when ordering, it's not clearly shown that they'll email you - you'll have to tick a box to prevent that; and that you have to stay in to sign for your package. Which means you could be spending an awfully long amount of time in front of the door waiting for it to show up.
Overall though, I am very pleased with the service, product and the easy to use layout of everything. It was a very simple, painless transaction, and the payoff is well worth investing in.
- Claire
- 1 Review
Quality mattress
I was anxious about spending a lot on a mattress but the 60 day trial offer and the 0% finance deal were very reassuring for me. I love the mattress and feel I have got good value for money
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- Paul Wise
- Chesham, US
- 1 Review
- Rob
- 1 Review
4 inch memory foam topper is the cheapest and best out there
Having researched many places to purchase a memory foam mattress topper I stumbled on this seller who had great reviews. The item was the cheapest out there but by no means is compromised by quality as its thick and luxurious and offers a great nights sleep while also keeping you that extra bit warmer in the colder months. I would definitely buy from them again not that I would need too as I'm sure my topper will last for a very long time so would not hesitate recommending to a friend instead. Also it was delivered in less than 24hours from ordering. Win win.
- Denise Arundel
- 1 Review
HAPPY CARAVANER EXCELLENT SERVICE
I saw this company on E-Bay and contacted them regarding making a Mattress Topper for my caravan bed. I was contacted by one of the their team who was very helpful and said if I sent a template to him he would make one to fit exactly, ( the bed has a rounded end and I needed it cutting). This was not a problem for the company. I posted off the template and was emailed as soon as they received it I then proceeded to pay for the topper on ebay (which was a very reasonable price) and as soon as my payment was received they made the topper for me. Within a week I was sent it POST FREE and I was absolutely delighted, The topper was excellent and I have recommended them to my friend who also has a caravan and is looking for a Mattress Topper. The service was excellent I would definately use them again without any doubt .
I was very very happy with the service I received and would definately use them again and recommend to all my friends.
I would like to thank them very much for all their help and very good service.
- Sue Anderson
- 1 Review
outstanding customer service & fab products.
I bought 2 of their Premium Outlast 500 mattresses. The mattresses are lovely, and were an excellent price (bought on a special offer). I had a minor issue with one of the mattresses, as the courier had caused slight damage. The customer service I received was absolutely fantastic (well done Alex). I would have no hesitation in recommending this company to anyone. It's always a worry when you buy online, but they were so helpful in resolving my issue & I had every confidence in them. Response time to answering phone, & answering emails was excellent - none of this waiting for days for a reply that you can get with most online companies.
I will always come back to them in the future, when I need a new mattress.
In a nutshell- buy with confidence!!
- tom
- 1 Review
best nights sleep ever
i used to have a spring mattress and all the springs were popping out and there was nothing more i wanted then a new mattress but couldnt afford! when i came accross the website i was over the moon to find such a superb mattress for the price.
At weekends we used to be straight up with the baby but now he comes into our bed for abit.
I have recommended this website to family and friends.
- Angela Coyle
- 1 Review
The claims on the website are actually true!
I was originally looking for a topper just to add a little life to our mattress but while scouring the Internet for prices I came across Memory Foam Warehouse where I could get a new mattress cheaper than some toppers I looked at.
Being a firm believer in you only get what you pay for I was a little Sceptical, but for the cost I decided it was worth a try.
The mattress arrived in a couple of days and I put in onto my bed that night, however I did keep my old mattress just in case.
After the first nights sleep both myself and my Husband couldn't believe what a restfull night we had. I thought it may be coincidence but I have not only noticed how undisturbed my sleep has been for 2 weeks now but all the aches and pains of a morning are almost gone too.
I'm taking the old mattress to the dump tomorrow and will never buy another sprung mattress again. Have told all my Family and Friends about you and even bought a dog bed for our old collie whos getting stiff in her old age too.
Fantastic product, brilliantly informative site and super efficient service .... Just what it said on the tin !
Thanks Zzzzzz
- teak tse
- 1 Review
Amazing Bespoke Mattress Topper
Was searching the web for a mattress topper that would fit my odd sized sofa bed. Although not advertised on their website, I called and was able to order a bespoke sized topper.
The 5cm 60kg/m3 thick topper with coolmax cover has made a huge difference where the sofa bed is now extremely comfortable - it is also easily rolled or folded for storage.
The only gripe I have is that a sales assistant made an error with noting the size, and even when I called the same day following the confirmation email, the error was not corrected and the order was delayed. I still however received within 2 weeks of placing order, so I can only recommend Memory Foam Warehouse on a very good product.
- john paton
- 1 Review
there is only one word to describe this company,the service and the quality of their product and that is EXCELLENT
we were looking for a new mattress as the one we had was very uncomfortable we could feel the springs coming up thro. Then one day i saw the add on the net for the memory foam and was surprised at the price of them,so the wife and myself decided to get one but we were not too sure which one to get. So my wife phoned the company and the lady who answered the phone could not have been more helpfull and we took her advice and we are glad we did as it the mostcomfortable bed we have ever had and the service we got was excellent
- Ron Ewing
- Aberdeen, GB
- 2 Reviews
Who's Been Sleeping in my Bed and Broke It?
When our Granddaughter was coming to stay we had to do something about this broken bed.
So who did we get in touch with you guessed Memory Foam Warehouse.
We placed an order for an Ottoman Bed Package deal. The price of which we could not match. We had the fastest delivered bed in the North.
Having unpacked the bed and put the frame together the fun bit was still to come we opened the Memory Foam Mattress and watched it grow in front of our very eyes. Our Granddaughter came to stay the following week she feel in love with her new bed and still enjoys going to bed (that's at 4 years of age we hope it continues). Our other Grandchildren come for sleep overs too and they now want a memory foam mattress from Santa. Ho,Ho,Ho.. Maybe!!!!!!!!!!!!!
- londongues1984
- 1 Review
great product, price and service!
The mattress is super comfortable and both me and my partner have been sleeping really well! plus the service was quick and friendly, very pleased!
- Janette Baker
- 1 Review
Amazing cannot believe i have gone all these years without a good night sleep till now
i was recomended by a family member to go to the company to get a new mattress as i have not had a decent night sleep for many years. in the end after speaking to a member of their staff who advised on the best mattress for me, i ended up buying the bed as well.... it was super fast service, since having the mattress gone are the days of twisting and turning, sweating, now nor more hot flushes and no more turning. i would recommend the company to anyone and have done so. Cannot thank the company enough for their expertese and knowledge on helping me choose the right product memory foam.
- James lancelles
- 1 Review
amazing best night sleep i have ever had
Before i brought this memory foam mattress i was suffering from awful back pain. We decided to purchase your mattress which was very reasonably priced. From that night on my aches and pains have disappeared and i have not looked back and i thankyou for that.
