My business has been using MessageStream since August 2013 and we have found the staff to be friendly, helpful, enthusiastic and extremely dedicated. We have never experienced any outages or disruption to services and we know that should we require their support they will always be there either over the phone, live chat or by email. Stephen has been our go to guy, he is always on hand, easily reachable and always willing to help in anyway he can. We wouldn't hesitate to recommend the services that these guys provide - which in our opinion is unmatched in terms of quality, reliability, support and of course price. Keep up the good work guys and thank you for all the help and support you have provided to us.
Looking for an easy to configure, robust hosted exchange offering, then look no further than messagestream. Really easy to set up and configure, with decent documentation if you need it and excellent technical support that treats you like a real person. Clients now demand more and more from their email service and messagestream often exceeds their demands. I'd thoroughly recommend the service.
In these annoying days of red tape when you need an answer ASAP to keep things going instead of logging calls & waiting for an email etc, most of the time you only need to have a quick direct chat with someone and the issue/s are resolved. I have always found MessageStream very quick to respond and Stephen always gets back to me. Its a shame more companies don't work this way.
Messagestream are way ahead of the game when it comes to email. Their product is superb and the technical support guys really know their stuff. I wouldn't hesitate to recommend them to anyone that needs a solid reliable email solution.
We have been looking for an alternative to in house Kerio/Exchange servers and also Google Apps for some time. Office 365 didn't fit the bill as many clients are using Terminal Services and the licensing is a nightmare which left us with finding a hosted Exchange option.
I found Messagestream on Google gave them a call and within the hour we were set-up and I was adding the first mail boxes. I had a couple of queries, which were handled immediately all in all the most painless reseller set-up I've ever done, would thoroughly recommend them.
A dream to use that is, since being introduced to Messagestream we are very happy with the operation of the platform, the support levels received and the total lack of any issues. The standard filtering provided with all hosted exchange accounts is fantastic.
Communication provided regarding new and upcoming products has been second to none.
Excellent, first class and helpful service. Prompt responses to all questions and queries, helped me get everything set up with the minimum of hassle and absolutely perfectly for my needs. I would thoroughly recommend Giacom!
I remember the first call I made into Giacom many months ago when I decided to explore cloud based mail services. The first impressions Stephen gave me were excellent and up until we made the move his approach remained consultative, not pressured and answered every question I had. I was thinking this is too good to be true, its got to be more difficult that this.
It took me over 8 months to decide to migrate our Exchange services to the cloud from our dying SBS 2003 server. Why so long? All the usual concerns really. Nervous on the migration, was it going to be as easy as Stephen said it would be?, what if I lose my email?
As it turns out I migrated over 30 mailboxes, upgraded 8 Outlooks editions and all supported by their team of Pre & Post sales teams it went seamlessly. Not bad considering my knowledge base. I did the migrations over a weekend and spent the Friday preparing new Outlook profiles for the switch over.
I only issue we had was with the Global Address Book not downloading. That was solved by a quick call into the Damien in the Giacom Support Team who regenerated the address book and within 24hrs we were firing on all cylinders......BINGO!
All I need to do now is migrate the other part of our business. So............if you want a hosted service provider put Giacom at the top of your list, you won't be disappointed.
Our company has recently joined the reseller program at Messagestream, and all we can say is what a fantastic service they provide. Unlike other reseller programs, there are no pushy targets and badgering salesmen on your back. Additionally the system is extremely straight forward to administer, and combined with the branding capability I dare you to find anything else in the market place that really compares. We are going through a process of rebranding and when that has happened we will be whole heartedly pushing 'our' hosted exchange. - thanks Giacom
I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.
For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.