MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.
From the first online chat with the sales agent to the use of the service (which to date has been faultless), I have been very impressed with Giacom and I am delighted to have chosen them as our hosted Exchange provider.
This is such a good deal and the support is excellent. I had loads of issues transfering the pst files but Giacom were really patient and helpful and I could always talk to someone on the phone - no automated answering service nonsense. I would recommend Giacom to anyone considering moving to a hosted exchange.
This was the perfect solution to my business requirements with excellent help from Giacom in setting things up. The easy interface with any pc and my iPhone means I can access my e-mails where ever and when ever I want and I would recommend it to anyone.
We looked around for a hosted exchange solution for some time. I stumbled across Giacom from a Google search. From the initial conversations with them to a bit of hand holding while setting up it has been very easy. Great support from knowledgeable sales and support staff. I would fully recommend these guys.
Having looked at a number of Hosted Exchange resellers I found Giacom. What a revelation! the product is excellent, the service is first class and my Technical Sales contact has been outstanding. From the moment I signed up to resell the product I have been very impressed by the simplicity of setting up new clients with Hosted Exchange. The add-on options for the service allow me to add extra value to my sales whilst being assured that Giacom are there if I run into any issues. Thanks Giacom!
We are a small mutinational IT Consultancy organisation and recently have partnered with Giacom for Cloud based Exchange solutions for our clients in the UK. So far we are very impressed with the product and Giacom's commitment & Dedication towards providing their excellent service with very friendly and knowledgeable team.
We had some branding issues when we first started and our account manager took the ownership of the issue and resolved that very quickly. I must say that for any accounts or technical issues they are just a phone call away and emails are responded almost immediately. I would recommend their service to anyone and hope Giacom will continues to keep their standard high as always.
I am a Chief Exec not an IT professional. In my previous company we made sure we benefitted from all the share/collaboration features of an Exchange environment but obviously I didn’t need to know how it all worked! Moving to a smaller organisation recently I wanted the same benefits but without the all the overheads of setting up and maintaining our own systems. That's when we came across Giacom and the rest as they say is history. Their product simply does what is says on the tin - and actually quite a bit more. The installation has been incredibly straightforward and pain-free and the help when we needed it in the first few days has been superb - really friendly knowledgeable people who I felt were as committed to our business as their own. Seriously, you don’t get that often these days. And all this for an extremely keen price. So if you're thinking of taking the plunge with a cloud based system I would say it’s a no-brainer - I wish I'd come across these people a lot sooner.
Lister IT have been trying the Message Stream “Hosted Exchange Server Platform” by Giacom for the last few months whilst we have been rebranding and repositioning ourselves in the market place. The service, the most important thing, we have received from Giacom, both sales & technical have been first rate. The Exchange server has worked without a hitch, and if you've ever setup your own Exchange Server, you'll know how tricky that can be. The price point is the best on the market for a Hosted Exchange environment giving you a very generous 25GB mail box. We are very happy with the service we have received and would recommend Giacom to any serious IT Company looking to enhance their productivity. Thank you Giacom!
Having been in the I.T industry for more years than I can remember, I have been used to using hosted services for many years. Having come across MessageStream from one of their marketing runs, I initially dismissed them due to already having an established product from one of their competitors.
What a mistake I made in waiting.
After giving them a go, the setup was seamless, questions answered honestly and promptly and direct access to the support team to answer all those silly on-boarding questions. Now nearly 3 years later, there is still no-one around who can match not only their pricing, but also service. I've lost count of the number of other support companies I've recommend MessageStream to. The vast majority of those switching as well with them and their clients seeing huge improvements over their previous vendors.
In essence, if you provide any type of I.T support services and don't have MessageStream in your arsenal, then you really are missing the boat.
We used to resell hosted exchange with a well known host but became more and more frustrated with the lack of support, complicated control panel, inflexible billing and to top it all the high cost!
We then discovered MessageStream - from the first conversation I was impressed and we soon signed up as a reseller.
The control panel is very simple to use and navigate, and has all the important fictionality we need. Migrating clients over was simple and straight forward with only one minor little glitch which was soon resolved with the help of the support team.
Not only do our clients now have access to the latest exchange software, they also enjoy greater storage space, and at a better price then before.
So if you are looking for hosting exchange parter - look no further!
Looking forward to working with you guys more and the new SharePoint offering sounds very interesting as well.
My company has been reselling with Giacom/MessageStream for a number of years now and I have watched the company grow significantly during this time. We started by reselling MessageStream to our clients which instantly resolved their SPAM issues with zero effort and best of all no missing messages. We then deployed Hosted Exchange to our clients last year as part of our managed services platform. If there has been one product which has significantly made a difference to our business this is it. Long gone are the days of earning small one off fees for pop accounts and having all the hassle with SPAM, Viruses and Corrupt PST files. We now earn a significant sustainable monthly income from a very well presented product which is increasing in numbers every month. The control panel for the product is simple but very functional unlike some of its larger competitors. Best of all is the support you can ring any time of the day and instantly speak to someone who knows the product inside out and who can help you resolve it there and then. Making you look fantastic to you clients. Keep up the good work Giacom and I will pop in and see you all again soon.