I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.
For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.
Just a really quick note to say that if you want to partner with a great company for hosted Exchange and Sharepoint solutions, Giacom should be your first point of call.
We have been working with these guys for a number of years and have found the products and infrastructure to be ultra reliable, and the personal service from the team, Steve in particular being second to none.
The reliability of the services and our ability to get questions answered quickly makes our job of delivering impeccable service to our clients that bit easier - I'm sure we will all agree that waiting around for a 3rd party to respond is a frustrating time, and not an excuse that our client should or would understand.
If you wanted Exchange or Sharepoint Solutions, talk to Giacom, they are........
MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.
From the first online chat with the sales agent to the use of the service (which to date has been faultless), I have been very impressed with Giacom and I am delighted to have chosen them as our hosted Exchange provider.
This is such a good deal and the support is excellent. I had loads of issues transfering the pst files but Giacom were really patient and helpful and I could always talk to someone on the phone - no automated answering service nonsense. I would recommend Giacom to anyone considering moving to a hosted exchange.
This was the perfect solution to my business requirements with excellent help from Giacom in setting things up. The easy interface with any pc and my iPhone means I can access my e-mails where ever and when ever I want and I would recommend it to anyone.
We looked around for a hosted exchange solution for some time. I stumbled across Giacom from a Google search. From the initial conversations with them to a bit of hand holding while setting up it has been very easy. Great support from knowledgeable sales and support staff. I would fully recommend these guys.
Having looked at a number of Hosted Exchange resellers I found Giacom. What a revelation! the product is excellent, the service is first class and my Technical Sales contact has been outstanding. From the moment I signed up to resell the product I have been very impressed by the simplicity of setting up new clients with Hosted Exchange. The add-on options for the service allow me to add extra value to my sales whilst being assured that Giacom are there if I run into any issues. Thanks Giacom!
We are a small mutinational IT Consultancy organisation and recently have partnered with Giacom for Cloud based Exchange solutions for our clients in the UK. So far we are very impressed with the product and Giacom's commitment & Dedication towards providing their excellent service with very friendly and knowledgeable team.
We had some branding issues when we first started and our account manager took the ownership of the issue and resolved that very quickly. I must say that for any accounts or technical issues they are just a phone call away and emails are responded almost immediately. I would recommend their service to anyone and hope Giacom will continues to keep their standard high as always.