MessageStream reviews

MessageStream reviews

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Review by confirmed purchaser

Great product - great service

I've set up some demo accounts with a view to moving some of my customers from another hosted exchange provider to messagestream.

So far I've found the user interface really easy, the product good, and the support (which I needed once - and turned out to be my error) very fast and helpful.
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Review by confirmed purchaser

Outstanding Quality Of Service

I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.

For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.
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Review by confirmed purchaser

Great Products, Great Service

I have been looking for and tested several cloud based Exchange services but have to say that MessageStream provides by far the best!

The service and support is second to none, and my own exchange account was setup in minutes.

Would definitely recommend to others!
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Review by confirmed purchaser

As Tina Tuner would say......

Just a really quick note to say that if you want to partner with a great company for hosted Exchange and Sharepoint solutions, Giacom should be your first point of call.

We have been working with these guys for a number of years and have found the products and infrastructure to be ultra reliable, and the personal service from the team, Steve in particular being second to none.

The reliability of the services and our ability to get questions answered quickly makes our job of delivering impeccable service to our clients that bit easier - I'm sure we will all agree that waiting around for a 3rd party to respond is a frustrating time, and not an excuse that our client should or would understand.

If you wanted Exchange or Sharepoint Solutions, talk to Giacom, they are........
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Review by confirmed purchaser

very pleased

I have been impressed with the support to resellers. All technical questions answered quickly and correctly. Keep it up
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Review by confirmed purchaser

Friendly, warm, flexible, and dependable.

MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.
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Review by confirmed purchaser

Very Professional

I'm been using Giacom services from few months now, never had any problem, Giacom guys really knows what they are doing. Great service
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Review by confirmed purchaser

Great service, great support, very reasonable price.

From the first online chat with the sales agent to the use of the service (which to date has been faultless), I have been very impressed with Giacom and I am delighted to have chosen them as our hosted Exchange provider.
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Review by confirmed purchaser

Excellent support, very friendly, patient and understanding

This is such a good deal and the support is excellent. I had loads of issues transfering the pst files but Giacom were really patient and helpful and I could always talk to someone on the phone - no automated answering service nonsense. I would recommend Giacom to anyone considering moving to a hosted exchange.
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Review by confirmed purchaser

So far so good

Have only been with Giacom a couple of weeks but so far no issues and all support queries promptly resolved.
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Review by confirmed purchaser

Fantastic service, great product!

Can't fault these guys, everything about their service is spot on and gives me great confidence in reselling a product to my clients that just works!
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Review by confirmed purchaser

Excellent Service with matching Support

Simple, affordable and solid service. But its the support that takes the cake. Very efficient. Keep marching!
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Review by confirmed purchaser

So far so good

We have only been using Giacom for a short time, the set-up was easy and painless, any questions we did have were quickly answered.

The system is fast and so far has been very reliable, access from anywhere and on mobile devices is great and not having to maintain our own mail server a huge advantage.

Only minor niggle relates to payments, you can't pay by direct debit which is a bit of a pain.
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Review by confirmed purchaser

Like Hosted Exchange, only better!

We migrated from another hosted provider and as well as halving our costs, we are getting significantly better service and support.
The platform is also very well laid out and easy to use.
Nuff said!
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Review by confirmed purchaser

The system is a good one but is a bit lacking in one or to areas

Basic email works well and the management tool is easy to use however I would like to have the ability to send emails using multiple from addresses which is something that is not yet supported.

Though the support desk has been very helpful I would have liked to be able to help myself with some of the issues and the online support material is not comprehensive enough to allow this.
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Review by confirmed purchaser

What they offer is what you get

The products are simple but effective. If you need any help they are very helpful - all-in-all a very good service.
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Review by confirmed purchaser

An excellent way to keep in touch from any location.

This was the perfect solution to my business requirements with excellent help from Giacom in setting things up. The easy interface with any pc and my iPhone means I can access my e-mails where ever and when ever I want and I would recommend it to anyone.
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Review by confirmed purchaser

Shabatronic

We looked around for a hosted exchange solution for some time. I stumbled across Giacom from a Google search. From the initial conversations with them to a bit of hand holding while setting up it has been very easy. Great support from knowledgeable sales and support staff.
I would fully recommend these guys.
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Review by confirmed purchaser

Excellent product, people and service.

Having looked at a number of Hosted Exchange resellers I found Giacom. What a revelation! the product is excellent, the service is first class and my Technical Sales contact has been outstanding. From the moment I signed up to resell the product I have been very impressed by the simplicity of setting up new clients with Hosted Exchange. The add-on options for the service allow me to add extra value to my sales whilst being assured that Giacom are there if I run into any issues.
Thanks Giacom!
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Great Product & Excellent Service

We are a small mutinational IT Consultancy organisation and recently have partnered with Giacom for Cloud based Exchange solutions for our clients in the UK. So far we are very impressed with the product and Giacom's commitment & Dedication towards providing their excellent service with very friendly and knowledgeable team.

We had some branding issues when we first started and our account manager took the ownership of the issue and resolved that very quickly. I must say that for any accounts or technical issues they are just a phone call away and emails are responded almost immediately. I would recommend their service to anyone and hope Giacom will continues to keep their standard high as always.

Messagestream Details

About this company

Visit MessageStream

Contact information

Call us on: 0845 3030 555
We live here: Priory Court Saxon Way
Hessle HU13 9PB
United Kingdom

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