First time with MGP Heathrow and won't be the last. Booking was very easy and then four days before my flight I had to change the vehicle I was driving. No problem - the change was dealt with immediately and without fuss. Then two days before my flight I had to change terminals - again no problem and dealt with immediately.
On the day of arrival we received a call 30 minutes before our agreed arrival time and advised we would be ten minutes early - our driver was waiting for us when we arrived. He helped us with our luggage and off we went. The return trip was even easier - we rang when we had collected our luggage and by the time we had cleared customs and walked to our meeting point the car had been delivered. From phone call to being out of the airport in our car took less than 15 minutes.
A great company to deal with and also one that was offering best value for the dates we wanted. I would have no hesitation in recommending them and absolutely no reason to look anywhere else the next time I park at Heathrow.
I booked mgpheathrow based on reviews by other users and I can confirm that the service was brilliant. I will definitely use them again. Great value and a very courteous service.
Seem to always be 10 minutes later to pick up or drop off than asked for - very annoying at the end of a long trip
Also cars obviously parked in a very muddy area as carpets covered in mud on return
Not the best experience
Good value for money and convenient meet and greet service.
Flew from Heathrow T5 and was met by a uniformed representative of the company in the short stay business parking. Quick and efficient service. On return car delivered back within 15 mins of me calling them as promised.
Only improvement point would be to enhance the directions given with a map and also to update the drop off point which has been moved to a different part of the car park than detailed on their instructions.
The meet and greet called me when we were on our way which was very helpful and were waiting when we arrived at the airport. They called when we landed and I rang back when we had our luggage and car arrived as we got to the meeting point. Very efficient and great service. Good value for money too I would be happy to use them again.
Meet and Greet is a wonderful airport parking service. It means you can just roll up to your terminal and leave all the hassle of finding first the parking lot, then a space, then allowing more time to catch the bus, to somebody else. On the way home it is even better. You arrive hot and tired and your car is right there waiting for you. Highly recommended!
We had to wait for 7 minutes for the driver when we arrived at Heathrow and 5 minutes when we landed, which is okay. A lot easier than long term parking. I will be using the service again.
ARRIVED AT TERMINAL 5 HEATHROW EARLY BUT NO MATTER WE HAD PHONED AND MGP WERE WAITING WITHIN 2 MINUTES OF ARRIVING WE WERE ON THE THE WAY TO CHECK IN. OWING TO A AIRCRAFT CANCELLATION WE ARRIVED BACK AT TERMINAL 1 HEATHROW AND WERE WORRIED ABOUT MAKING OUR WAY TO TERMINAL 5 DIDN'T MATTER A PHONE CALL TO MGP AND THEY BROUGHT OUR CAR TO TERMINAL 1 AT NO EXTRA COST BRILLIANT SERVICE WE WILL DEFINITELY BE USING MGP AGAIN AND RECOMMEND THEM TO EVERYONE
MGP appears to have been taken over or merged with another valet parking company since we last used them. There was nothing wrong with the service but the calm efficiency of MGP that has always taken us back to them as repeat customers was somewhat lacking on this occasion, it wasn't so easy to communicate with the controllers or drivers as before. We will probably stick with them but I could easily be tempted by a good deal from the opposition
We used the meet and greet package at Terminal 5 and were very pleased with the service we received. It was a very good price and easy to book online. The representative who met us on arrival was friendly, the paperwork was quick and easy with simple instructions given for our return and we were at check in a few minutes later.
On our return we rang the number given once we had collected our bags as instructed and walked through to the car park. Our car arrived in about 5 minutes and the driver was again very nice. Overall a very good service we would use again.
I booked with MGP after reading reviews of them and similar valet parking providers. The service was fantastic at both drop and collect. Quick, easy, punctual and competitively priced. Really took the pain out of the start and end of a long journey with 3 kids. I will use every time I travel from LHR going forward.
Although we were early the staff were accommodating and were there to meet us when we arrived. Again on return very prompt return of the car .
Easily recognisable staff with logo on jacket.
Staff waiting for me on my arrival at Heathrow, no problems or excessive mileage with my car on my return, and there waiting for me after a long, delayed flight.
Was travelling for a two-day business trip.
Needed parking at Heathrow for Monday (flying out of T3 and back into T5).
Booked on Friday before trip and was quoted happy!
Driver waiting for me exactly where i was advised - in fact he flagged me down!
Smooth handover, driver even reminding me to check for my passport, wallet, luggage etc.
On return leg, called as I came out of customs and driver was waiting ready to hand car over with an exit ticket to car park.
Even arriving at airport an hour earlier than expected rang and within the quarter hour driver was at pickup point, checked car for damage etc, and gave us ticket and we were on our way. On return phoned once we cleared baggage got to pick up point and car was dropped off within quarter of hour,driver got our exit ticket inspected car and we were on our way, will use again when flying from heathrow cheaper than some of the others we've used in the past, excellent service can't fault them. Many thanks.
Would recommend if anybody wants to use this company no problems at all only waited minutes for my car to be returned which after a long haul flight from Australia was well appreciated at 6am.
Used this service last week and could not fault it at all, Would absolutely recommend without hesitation. Will DEFINITELY use them again the next time we travel.
A few minutes late on the pickup, but otherwise a very good service. Redelivery of my car was very prompt and efficient.
We've used MGP several times and always found the service reliable and the drivers courteous and professional. The car seems well looked after and it's always lovely and warm - which is much appreciated at 6 in the morning in February when you've just landed from Thailand!
I found MGP valet parking to be fairly efficient on both delivery and pick up. I would use MGP again particularly as the price point was very good. One suggestion: as there is a separate and obviously terminal based valet parking at Terminal 3 MGP Heathrow should make it clearer on booking that theirs is an off site service that provides a bespoke service to each driver to suit their needs and in order to accommodate that service the driver needs to ensure that he/she advises MGP of their arrival times so that MGP's drivers are available immediately on arrival at both ends. Now I know how MGP's service works I will use it again but more efficiently next time!
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