MGP Heathrow reviews

MGP Heathrow reviews

Excellent
9.2
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Review by confirmed purchaser

Prompt, courteous and efficient - would definitely use again.

The whole process worked smoothly from end to end - no problems getting through in the phone, the drivers were there on time and the car was returned on time. Would recommend.
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Review by confirmed purchaser

All fine

Didn't have to wait long for the guy to meet me to collect the car, and didn't have to wait long when collecting.

I can't give 5 stars as have had very poor treatment previously, to the extent that this time was on the house. However, I would consider using MGP again based on this experience.
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Review by confirmed purchaser

Excellent service. Works every time.

I have been using MGP for a while and they have never disappointed on both price and service. Highly recommended.
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Review by confirmed purchaser

great service as usual

Wer ALWAYS use mgp at hearhrow and gatwick- great service, friendly drivers and cheaper than anyone else. Great service-thank you- we'll always use you!!
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Review by confirmed purchaser

Excellent stress free experience.

I would recommend the excellent service provided, I will definitely be booking with them again. Very happy :0)
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Review by confirmed purchaser

Excellent service at a fair price

Excellent service at a fair price - highly recommended
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Review by confirmed purchaser

Excellent service

Easy and on time service, very well priced, very good front of house staff. Nothing to fault at all.
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Review by confirmed purchaser

Great service and right on time

It just works... very satisfied with cost and service.
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Review by confirmed purchaser

average service not quite up to normal standards

Caused a little bit of anxiety on departure as they did not have a record of my booking ( hence no text message 20 mins before booking time ) however I phoned the office and they arranged for someone to meet me at the airport and it did get sorted. Pick up was fairly smooth a bit of a wait but no real problem . I would have no problem in using again
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Review by confirmed purchaser

Reliable and reasonably priced.

A good service. Staff there waiting for me on departure and car brought back within 5 mins of waiting on arrival. The price was very reasonable and I would use the company again and recommend them to others.
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Review by confirmed purchaser

fantastic, reliable service

This company are are absolute find !! We have previously used their services and find them easy and extremely efficient and I/we as a company would not hesitate to recommend them.
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Review by confirmed purchaser

1st Class

Will definitely recommend to friends and family
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Hodgkinson,

Thank you for taking the time to post your review, we really appreciate it.

Regards,
Gill
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Review by confirmed purchaser

Found the service excellent will use again if I am forced to use Heathrow which I hate travelling from.

The service was excellent and staff very friendly
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Condliff,

We really appreciate you taking the time to post your review. Thank you for your kind comments which will be passed on to our team.

Regards,
Gill
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Review by confirmed purchaser

Takes the pain out of parking

A great service at extremely reasonable prices. I wouldnt park at Heathrow any other way.
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Luke,

Many thanks, we appreciate you taking the time to post a review.

Regards,
Gill
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Review by confirmed purchaser

Excellent experience throughout

Good value for money, and takes hassle out of airport parking and transfer to terminal.
Impressed with text and call checking in advance of dropping off and on arrival at Heathrow.
Misunderstanding of pick up point in short term car park was probably my fault as I didn't hear that it was on level 3 of car park but driver called me when I didn't arrive after a few minutes.
All in all would recommend this service.
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Woolard,

Many thanks for taking the time to post your review and we are happy to note that you were pleased with our service. We appreciate your comments.

Kind regards,
Gill
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Review by confirmed purchaser

Easy, efficient, professional

Everything worked perfectly and saved the tiresome bus journey to and from the normal car parks. Even had the car nice and warm for me on my return to freezing LHR from steaming Borneo. Perfect.
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Dr Marshall,

We are please to hear that you were happy with our service. Thank you for taking the time to post your review.

Kind regards
Gill
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Review by confirmed purchaser

very good service this time

The service I booked via MGP was with DirectFly who I can recommend - best service I have had from any valet parking service
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Zipson,

Thank you very much for your kind comments and for taking the time to post your review, it is much appreciated.

Kind regards,
Gill
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Review by confirmed purchaser

Stress free parking at Heathrow

Once again an excellent service from MGP. A warm car waiting for us as we stepped out of the Terminal into an air temperature of 2 degrees!
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Alan,

Glad we could help make things comfortable for you. We appreciate you taking the time to post your review.

Kind regards,
Gill
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Review by confirmed purchaser

They do what they say they do.

Fully delighted with this company. I do NOT usually fly from Heathrow as I live close to Gatwick, so I asked the company I use at Gatwick to recommend a company at Heathrow. This company was the recommendation and they were great. The guy was waiting for us when we arrived and was courteous and smart. When we returned we waited for no more than 5 mins and he turned up in the same manner as departure. I can do no more than recommend them highly. If I fly again from Heathrow, I will definitely use this company.
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Rose,

Thank you for taking the time to post your review, we appreciate your kind comments and are pleased that you were happy with our service.

Kind regards,
Gill
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Review by confirmed purchaser

FAILED

I HAD BOOKED AND PAID IN ADVANCE THEN WHEN I CALLED EN ROUTE TO AIRPORT YOU HAD NO RECORD OF MY BOOKING, BUT SAID SOMEONE COULD COME OUT. I SAID I WAS GOING TO T5, THEN WHEN I CALLED FROM T5 THEY SAID DRIVER HAD GONE TO T1, HE WAS RUDE UNHELPFUL SAYING IT WAS NOTHING TO DO WITH HIM, AND THREATENED TO NOT COME AND COLLECT MY CAR. I WAS NOT IMPRESSED AND NOW ABOUT TO MISS MY PLANE SO A VERY HELPFUL MAN FROM A COMPETITOR OFFERED TO ASSIST AND TAKE MY CAR. I JUST MADE MY PLANE, AND ON MY RETURN MY CAR WAS WAITING FOR ME - VERY EFFICIENT SERVICE FROM METEOR. ONLY GOOD SERVICE WAS FROM GILL DARBY WHO HAS EMAILED , APOLOGISED AND REFUNDED MY MONEY. IT IS UNLIKELY I WILL BE USING MGP AGAIN.
mgpheathrow.co.uk

Reply from mgpheathrow.co.uk

Dear Mr Grose,

I would like to apologise again for your bad experience earlier this month. As I explained at the time, the booking email was not generated to the Heathrow office due to a system error, which meant that they had no record of your booking. This was a one off problem with the booking system and we are very sorry this caused you the inconvenience it did. I would also like to apologise that you feel this situation was not handled well by the Heathrow office and I will certainly pass your comments onto the operations manager.

Kind regards,
Gill

mgpheathrow.co.uk Details

About this company

Visit MGP Heathrow

Contact information

Call us on: 01342 843 842
We live here: Heathrow Airport
United Kingdom

Category

MGP Heathrow is ranked 6 out of 36 in the category

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