The scuba gloves I ordered were not in stock but Mike's contacted me immediately stating that I would have to wait for a few days for my chosen gloves and they offered an alternative that would be dispatched upon receipt of my acceptance. I responded by telling Mike's that I preferred to wait for the ones I ordered. They acknowledged this immediately (again) and three days later my order arrived. Brilliant!
Simply needed a replacement webbing buckle but tried getting one cheaper elsewhere and on delivery discovered it needed one side sewn into a loop of webbing, rather than a proper fixing on both sides. This one was more expensive but did what it needed to as described on the site. (unlike that of the other company)
I ordered 2 items from Mikes Dive Store (delivery to Sweden).
One item was in stock and was shipped fast.
For item not in stock i waited for 2 months prior delivery, And had to email the store and remind them on my missing item before i got it shipped to me.
Beside this, I have no complaints, they acted well during my purchase.
I found an artical from Scubapro which was discontinued in Germany on Mikes Dive Store website, only to be given the same sad news that they also had no stock and the artikal would be no longer available. The store was very helpful via email. I didnt give up and carried on my search in the hope i could find a dealer somewhere in the world with old stock of this item. I got lucky and found my item in Italy. I would purchase without hesitation from Mikes Dive Store, a very freindly and helpful team
Still waiting for the item I ordered over a week ago with no ETA on when it will come. The review request is difficult to fill out positively when the transaction has not yet been complete.. I think 3 stars is pretty generous under the circumstances
A quick response to my order with clear information on stock status and despatch. The goods arrived as promised. Great service.
Easy accurate ordering, and prompt response to a query advising me that they were 'out of stock' which was being replenished.
Goods arrived within a week and were spot on.
I ordered a wetsuit from Mike's - the first time I have purchased from them. Unlike most scuba gear sites, they actually seem to hold some stock so I had my wetsuit within 2 days.
There was a slight issue with my paypal payment and I needed to call the shop. They chap I spoke to couldn't have been more helpful and got everything sorted out within the hour.
I would definitely shop here again.
I highly recommend Mike's Dive Store, they treat you as a person and not just a person to spend some money. They take an interest in your kind of diving.
Steve and his team provide an attentive customer centred service. Always having the patience to spend a little extra time to get thing's right for you! The strongest tribute? You can comfortably say that he has done Mike's legacy proud.
I have used Mike's Dive Store internet service over the last few years and have ALWAYS found them to be extremely helpful and reliable, with a very fast delivery service. The staff are friendly and courteous and will try their best to source the product you want.
I recently bought a Scuba pro Equator BCD. The best purchase I have made for a long time. The integrated weight system was a real bonus and made for effortless diving.
I did have a problem with one of the buckles on the weight pouch which Mikes Bristol replaced very promptly.
Good shop to deal with.
I've been to a few but I keep going back to Mike's.
I thought it was initially because I lived in Chiswick, but even now I live 40 miles away and plenty closer stores (plus the internet) I still go to Mikes for all my gear and kit servicing.
The service is excellent, everyone is a diver and very good at selling you the best and more importantly not just the most expensive kit for your needs. They have an excellent range of gear and can get what you need if not in store. Ive often found getting kit for someone like me who is tall and bulky difficult, especially finding the right suits and often returning online orders, so having a place so knowledgeable and with good stocks on site is invaluable and saves a lot of time and effort elsewhere.
I cant recommend them enough.
I have bought a diving mask with bifocal lens. Perfect condition, very fast delivery time, features - exactly as it was described on website. I am really satisfied to make a business with Mikes Dive Store. Excellent and fast communication via email.
I recommend this company to everyone. Thank you.
I phones Mikes enquiring after a specific piece of kit which I needed the next day (because I was travelling to Egypt!!). They had it in stock, despatched it immediately, and yes, it arrived the next day as Mikes promised. Guess where I am now? Thanks Mikes. Great job!!
Bought item from this store which I believe was shown as being in stock but received notification that the item was on order and due in a few days time.
As of date of review I still have not received the item.
It isn't really an issue because these things happen and I was notified quickly which is always better than receiving no notification at all .
Had I been desperate for the item I may have been a bit annoyed but as I say the store were very quick in updating me which is good.
I needed batteries for my dive computer just 3 days before departure. While several suppliers had the batteries in stock, Mikes Dive Store had then at a reasonable price and promised delivery within 24 hours. They delivered.
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