Pity that what I wanted was out of stock and I had to cancel as I was hoping to send the book I had ordered to Australia to my diver son. I was credited almost immediately and dealt with really efficiently. Will order sooner next time.
The items I have purchased have all been competitively priced, well packed, very quickly delivered, and always as described. I have never had occasion to raise any queries with them so can't comment on that side of their service. But hey, the important thing is that has never been necessary. I'm a happy customer and would use them again without hesitation.
mikes dive shop i found to be very helpfull, i bought a dive knife online, it was out of stock. that was no problem to mikes i had my knife in two days, they ordered it in and rushed it to me. i will definatly use mikes for my dive kit and tell all my dive buddies how pleased with the service i recieved i am. thanks to all the staff at mikes
Didn't manage to send me my items in over three weeks. No indication of items not beeing in stock on the website. Did not get back to me, had to ask several times, despite they knew I had a deadline. Don't trust their service!
Edit: After almost 4 weeks, the items are sent. No items for this vacation and no way to collect the items because I will not be at home :-((((((((((((((((((((((
Ordered a Natulus Lifeline VHF radio on Friday night on line which dispatched on Saturday and arrived with me in Northern Ireland on Wednesday. Excellent service but would have been nice to get an e-mail with the tracking details.
Just want to say a big thank you to Christian who helped me purchase an Atomic B2 + Ti2 Octo set today. I asked him to setup my new reg set and to attach a new wireless transmitter I had purchased elsewhere, and to pair it with the computer. He did all this with a smile, but in the process the computer malfunctioned. Thankfully he simply called up the manufacturer and had a replacement ordered before I even knew what was going on. I really appreciated that he took all the hassle out of an otherwise annoying problem, especially since I didn't buy the computer from him. Thanks!