Misterspex reviews

Misterspex reviews

Acceptable
5.1
from 0 - 10
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4 Trustpilot review(s)
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Terrible customer service, dont answer the phone, take ages to reply to the emails, send documents in German!

Ordering home trial glasses was rather unpleasant experience...first of all before ordering anything I wanted to gather some info as to all the process but noone answered the phone, they answered to my email after 2 DAYS! And when I received the glasses there was no information in ENGLISH but all in GERMAN! When ordering the home trial there was no information that I will have to pay myself for returning the parcel! I thought that all shipment cost was covered by the shipment fee collected at the time of taking the deposit for the glasses! POOR SERVICE! Go to competitors!
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nothing serious

8 day`s waiting for my order.100% paid.nobody answer at the phone!i send mails,4,and no answer.very bad attitude.so,no money in my account,no sunglasses.good job.
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No reply to emails

Received sunglasses that making loud cracking sounds when twisting the frame. Sent two emails with no response.

Sent the glasses back. Shitty support is an understatement because that would mean that support actually exists
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Great quality designer sunglasses with top service

Speedy delivery, great service, including a free callback, online fitting to see if they suit you and great guarantees. Plus all very affordable - Excellent website

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misterspex.co.uk Details

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