Very impressive service. I ordered 3 X Sandisk SD cards which arrived in a couple of days, well packaged, and by recorded delivery. This was their free postage, 2nd class delivery option. The cost of the SD cards was considerably cheaper than elsewhere. I had reservations after reading some negative reviews about the company but I'm pleased I ignored them ! More than happy to use again.
I've used a lot of websites for peripherals in the past and still can't believe how much better Moby Memory is in comparison. Not only are they the cheapest but the high quality of customer service and speed of delivery is outstanding. I bought a 64gb Kingston Micro SD card and received it the day after. I would recommend doing business with this company to anyone!
I ordered a 32GB Sandisk USB3.0 memory stick. The price was almost ten pounds cheaper than Amazon and the item arrived in the stated 2 working days (I got the dispatch email on the day the item arrived).
I heard about this online shop from a friend, Dumitru Nicusor. I wanted to try it out to find out if it the company really provides such a good quality for the products available for selling. And what do you know? They really passed my test and they even passed my expectations: my product reached home in about 4 business days, I delivered the money and the process was finished! Big thumbs up for Moby Memory! They really deserve all the good words. Keep up the good work guys! I really appreciate what you are doing out there.
When I first wrote a review here, it wasn't good. I got an odd message from Paypal and the companies site dissapeared. All my nerves jangled and I called foul.
However, I got a message from the director telling me they'd have major faults with the web hosting and the site and email had been down. I have since received the goods, very good they are too.
I've always said that any fool can get things right, it's how you're treated when it goes wrong that counts. I'd say this company pulled themselves out of the mire and has now realised a few home truths about social media and the importance of being in contact with your customers.
I would in retrospect deal with this company again as they offer a quality product at a very keen price.
I'm unsure where to begin? Firstly this company's trading name is "[name removed]" I bought a game for £4 from them 2 years ago and it never turned up (link removed) Transaction ID: 41R53756214260126. I wrote them emails and nothing. I simply put it down to a bad experience and my first bad experience in 10 years of online shopping, I never went to dispute using paypal. This was via [links removed]. Note, they don't trade through [Ext ref] any more....[links removed] ) Now fast-forward to the present... 30th April 2012 I bought a pair of Dr. Dre beats headphones from Mobymemory.co.uk and they arrived several days later and if you look at the photo you'll see that the red cord has been sliced through the protective sheathing. You'll also see that there is no packaging with the headphones, this is how I received the product in a jiffy bag. That's right! I paid £40 for headphones, with no packaging and damaged cords. I emailed this picture to them within minutes of receiving the goods (there's no phone number) and they asked me to post the item back. They received the item and have said there's nothing wrong with it! even though the cord has been sliced, which is visible from the photo. I'm speechless. I then discovered to my dismay that its the same company (albeit a different name) that no longer trades in [Ext Refernces] . Well, I've written emails, provided proof and nothing.
This is my experience. I'm not saying you shouldn't shop here but I never will.
Poor service, Poor products, zero satisfaction.
In response to Moby Memory's comment below. I think its important people know that it was the same company and it is registered at the same offices. This is no coincidence.
Secondly I have not received the refund for the postage I paid for to send the (used) item back to them. No apology and plenty of excuses.
Found MobyMemory whilst looking for a cheap 32GB microSD. Decided to use the site since I could order through PayPal.
Item took almost 3 weeks to get here, so no points there. I was a little alarmed when the product arrived with no SanDIsk packaging.
Despite this, the card looks legitimate, has a clear serial and tests write/verify 32GB OK with h2testw @ 4.2 MB/s constant. However I'd still have avoided them if I'd known this card would come without packaging. According to the results of a quick Google search this probably means it's OEM channel with no warranty (and probably not for retail sale). It's possible to check the serial with SanDisk, I might do that.
All in all, 2 stars since the item got here and its (afaik) legit. Next time I might wait for a cheap Play.com deal.
Update: Appreciate the personal response; do apologize for the negative review but waiting 3 weeks for a memory card from an e-tailer than you haven't used before is a little bit annoying. Also I didn't receive a dispatch email until the 17th but otherwise, thank you.
I'd just like to thank Moby Memory for their excellent all round service. I ordered a Micro SD as I thought their price was very reasonable. They delivered very quickly. I'm impressed by the website as it was very easy to use too - always a bonus. Thanks, I'll be using them again for sure.
Awesome Website I am extremely happy to come across the Mobymemory website, and I have ordered twice now. Everything is listed very orderly on the website, and you can find what you need very quickly. In addition, the shipment was also very fast. It is unquestionably one of the best websites over the Internet. Cheers!
Took over 3 weeks to arrive, did not respond to any emails, phone calls or the message service on their website. The only reason they sent out the cards was because I filed a PayPal dispute. I think the good reviews below are bogus !